Davison M. Email and Phone Number
With a robust foundation in computer science from OSISATECH and hands-on experience as a Computer Hardware Technician at DiamondTech, I've honed a blend of technical prowess and customer service excellence. My entrepreneurial journey began recently, reflecting my commitment to delivering custom tech solutions that resonate with unique customer needs. In this dual role, I ensure that every interaction and maintenance service is not just about resolving technical issues, but about creating a positive, lasting impression.It's not just about fixing computers; it's about understanding people. The skills developed over years of customer interactions have equipped me to build a business that stands at the intersection of technology and user satisfaction. My objective is to continuously elevate the standard of service in the tech industry, leveraging my expertise in web design and Microsoft Excel to innovate and cater to both intricate system requirements and the nuanced demands of my clientele.
Diamondtech
View- Website:
- diamondtechbits.com
- Employees:
- 3
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Company OwnerGracedatahub Feb 2024 - PresentAbuja, Federal Capital Territory, Nigeria
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Computer Hardware TechnicianDiamondtech Oct 2021 - PresentNigeriaPerformed on-site repair and preventive maintenance on personal computers and related peripherals. Evaluated technical issues, solved customer concerns, and troubleshot computer problems in an efficient and courteous manner. Built custom computers to best serve the customer needs. Scheduled work and ordered parts. Estimated and invoiced repairs.
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Customer Service RepresentativeVantage Staffing Solution Jan 2018 - Sep 2020Douala, CameroonResponded to between 40-60 calls per day in regards to customer accounts, purchase requests, product returns, billing inquiries, and questions about the product usages. completed a series of Customer service trainings to learn skills such as interpersonal communication and listening
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CashierBarnes & Noble Cafe Feb 2016 - Sep 2018Ga, Greater Accra, GhanaImplemented new customer service strategies, increasing customer satisfaction by 9% in 6 months. Resolved Customer complaints and provided product information.Calculated total payments received each month and reconciled the results with total sales.Compiled and maintained non-monetary reports and records -
Front Desk ReceptionistPlaza Personnel Service May 2016 - Jul 2017Ga, Greater Accra, GhanaManaged the multiple phone lines, screened the calls and then directed them to the required department.Greeted all visitors and guests with courtesy.Maintained a record of all the staff movements in and out of the hotel.Provided administrative and clerical support in the working of the hotel.Ensured a neat and clean lobby and reception area for the guests and visitors
Davison M. Education Details
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OsisatechNational Youth Service Corps -
Osistech PolytechnicUpper Credit
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Osisatech Polytechnic EnuguLower Credit
Frequently Asked Questions about Davison M.
What company does Davison M. work for?
Davison M. works for Diamondtech
What is Davison M.'s role at the current company?
Davison M.'s current role is Computer Hardware Technician | Customer Service | Data Analysis | Website designer | Facebook Ads Expert | Data Entry.
What schools did Davison M. attend?
Davison M. attended Osisatech, Osistech Polytechnic, Osisatech Polytechnic Enugu.
Who are Davison M.'s colleagues?
Davison M.'s colleagues are Louise Diamond, Thiago Soroldoni, Senthil Vishal, Djalma Sousa.
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