Davison Ferreira Email & Phone Number

Dublin, County Dublin, Ireland

● Providing excellent coffee service, ensuring each cup was prepared with precision and care to meet the highest standards of quality;● Maintaining a friendly and informative demeanor with customers, offering detailed insights into the coffee production process, including origin and brewing methods, to enhance their overall experience;● Conducting training sessions and delegating tasks to senior staff members, fostering effective communication and teamwork within the team to ensure smooth operations and exceptional service delivery;● Managing inventory and placing orders for supplies, maintaining optimal stock levels to support the store's weekly workload and customer demand.

Dublin, County Dublin, Ireland

● Delivered exceptional customer service and fostering customer loyalty by promptly and courteously delivering food;● Ensured that orders are delivered accurately and in good condition, with meticulous attention to detail to uphold the company's reputation for reliability and quality service;● Promptly communicated and efficiently resolved any issues or delays to uphold customer satisfaction;● Exemplified company values of excellence and professionalism through safe driving practices, sound judgment, and respectful treatment of customers.

Dublin, County Dublin, Ireland

English student at ISI Dublin and Seda College with the aim of improving English language skills: ● Performed a part-time temporary job as Warehouse Assistant at UPS Dublin to improve English language skills and accelerate the integration into the Irish culture. I continued developing great customer service skills and attention to detail, executing customers’ orders in a timely, efficient, and careful manner.

Jundiaí, São Paulo, Brazil

● Configured systems, ensuring seamless functionality and optimal performance;● Maintained POS systems, diligently identifying and analyzing errors and rectifying them, along with their peripherals such as Pin pads, keyboards, and readers;● Set up Outlook and Thunderbird email configurations, promptly troubleshooting any issues occurring on clients' machines to ensure smooth communication channels;● Installed printers and drivers on clients' machines as needed, ensuring printing functionality aligns with business requirements;● Configured network settings and assigned static IPs, optimizing network stability and connectivity;● Implemented the GZ POS and ERP systems, conducting necessary configurations and updates to adapt to evolving business needs;● Installed servers and performed ongoing maintenance to ensure system reliability and efficiency;● Managed MySQL database maintenance, including regular backups to safeguard data integrity and security.

Jundiaí, São Paulo, Brazil

● Implemented the Logus System (POS system - enabling businesses to accept customer payments and track sales);● Formatted computers and installed the Linux Fedora 20 and 21 operating systems;● Provided training to users and managers, resolving communication issues between the system and the computer with its peripherals;● Delivered consultancy for the Logus system backend, training the treasury team, entering and issuing invoices, blind receipts, and handling tax table sectors.

Jundiaí, São Paulo, Brazil

● Provided on-site service, adhering to the transmission system deactivation schedule, ensuring seamless transitions and minimal disruptions for clients;● Replaced, configured, and maintained EMTA devices, ensuring their proper functionality and optimal performance to support uninterrupted communication services.

Bachelor'S Degree, Computer Science

Main modules: Software Development Fundamentals. Web Development. Object-oriented language. Front-end development in HTML. JavaScript.

Beng (Hons) Telecommunication Engineering, Telecommunications Engineering