Robert Davis Email & Phone Number

Parker, CO, US

Lakewood, Colorado, US

• Cloud Migration: Designed and executed an Avaya on-premises Call Center phone system migration to a cloud-based system with 0% outage.
• SQL Architecture: Architected, supported, and maintained SQL (on-premises and Azure) access for programmers and end users.
• Azure Deployment: Developed and deployed Azure servers, resources, appliances, and applications, consistently meeting and exceeding budget requirements by 50%.
• SLA Management: Collaborated with Security and helpdesk teams to ensure SLA uptime and reliability exceeded 99.5%.

• Strategic IT Management: Directed strategic IT initiatives, supplier contracting, and IT direction setting.
• Budget Oversight: Managed budget for end-user computer experience, including forecasting, accruals, expense reconciliation, and invoice management.
• System Upgrade: Planned and implemented Finance system and architecture upgrades, improving availability from 50% outage to 99.9% high availability SLA in Azure Cloud.
• Attorney Support: Resolved IT issues for attorneys within strict deadlines in a fast-paced environment.
• Team Leadership: Managed and mentored a team of 4 technicians, enhancing employee retention, ticketing SLAs, and technology collaboration.
• Cloud Migration: Led migrating an on-prem VMWare/Windows Server platform to Azure Cloud for facility relocation.

Greenwood Village, Colorado, US

• Project Management: Planned and migrated MS Azure cloud environment utilizing DoD RMF, FedRAMP, ITAR, and DoD SRG L4, providing an in-depth, secure, and documented environment.
• Staff Development: Onboarded to develop and lead a new IT team, fostering collaboration and increasing retention by monitoring team functions and assessing the quality of all services rendered.
• Monitor Metrics: Grow and build on the work intake and demand management processes; maintain platform services and tools for efficient event logging, metrics monitoring, and backend services.
• Infrastructure Expansion: Designed and introduced network, server, and telecom infrastructure modifications that aided in over 400% company growth in the first year and an additional 200% growth in the second year.

San Francisco, California, US

• Lead Execution: Translate high-level strategies into actionable plans that drive organizational results.
• Collaborate on Vision: Planned for, created, and introduced an Enterprise upgrade to Windows 2012R2 Active Directory in two corporate and federal TRICARE forest domains using DIACAP
• Disaster Recovery/BCP: Attained a 100% success rate as a Lead Engineer during bi-annual Disaster Recovery exercises; developed and documented tasks and requirements while performing complete AD forest recovery and.

• Managed IT personnel and equipment for five facilities. Built and directed a team of five technical leads and 20 engineers/administrators across the company.
• Migrated Novell NDS Network to an enterprise Active Directory system
• Provided strategic plans covering all system integration, system implementation, and upgrades
• Implemented an enterprise-wide anti-virus solution, VPN connectivity solution, and an enterprise-wide disaster recovery plan providing 100% reliable recovery in the event of a system failure. During one system failure.

Washington, DC, US

Gulf War - Operation Desert Shield/Operation Desert StormIdentification Friend or Foe/Radar/Communication Electronic TechnicianHonorable DischargeDisabled Veteran

Bachelor'S Degree, Computer Science

Associate Of Science - As, Electrical, Electronic And Communications Engineering Technology/Technician