Stacey Davis Email & Phone Number

Queen Creek, AZ, US

Baltimore, Maryland, US

• Provide clients with the support, tools, and resources to help gain control of theirfinances. Assist customers by reviewing financial statements,and presenting possiblesolutions, including enrollment into a Debt.
• Graduated at the top of my training class. Out of training, ranking in the top 20of the Debt Consultants on the sales floor and exceeding over 110% of target eachmonth.

Consult and educate clients to find a debt relief program that suits their needs rangingfrom a Loan to Debt Settlement programs.

Implemented sales strategies and sales operations to train and onboard 15-25 new hires every 30 days. Developed data-driven processes and procedures to build high-performance sales teams and foster cross-functional collaboration. Served as a trusted Subject Matter Expert on the sales cycle, techniques, and company policies, supporting consultant growth.

Debt Consultants and overseeing daily outbound small business sales activities. Leveraged CRM platforms and sales enablement tools to track performance metrics and provide data-driven coaching and development, maximizing team results. Collaborated cross-functionally to design and implement strategic sales strategies and incentive programs to enhance team.

Jacksonville, Florida, US

• Oversaw daily activity of outbound small business sales consultant team.
• Facilitated development and coaching of consultants to maximize performance.
• Tracked and monitored team monthly sales goals, adjusting structure to meet/exceed targets; create and analyze reporting to fulfill objectives.
• Designed and delivered timely, clear and concise product and organizational communication to ensure consultants accuracy and compliance.
• Generated effective incentive programs as motivational tool to increase productivity and sales.
• Led and participated in team’s recruitment, interviewing, selection and hiring process, with a focus on a strong onboarding program/experience; quickly address personnel issues.

Jacksonville, Florida, US

Tempe, AZ, US

• Built and created a new expert team to close PWS (professional web services. WordPress website, SEO management and more for a successful online presence). The ultimate goal of reducing PWS refunds, increasing PWS.
• Increased PWS sales in Care by 43 additional units monthly.
• 8 agents, 7 months, $4M in Sales.
• Communicated with Care Supervisors and Managers to ensure teams know how to effectively use the Hotline.
• Communicated with PWS product team to ensure the Hotline is updated with all PWS changes.
• Educated Care agents on PWS products in huddles and team meetings.

Tempe, AZ, US

• Prioritized and multi-tasked ongoing tasks in a fast paced environment.
• Developed and maintained internal relationships with multiple departments within the organization.
• Promoted a high energy, fun atmosphere to encompass Go Daddy Core Values.
• Educated agents on how to assess customer’s needs, develop solutions, and recommend the correct products and strategies to create excellent customer experiences.
• Built team rapport by recognizing each individual team member and their strengths and unique talents.
• Responded to agent and customer inquiries and resolved problems to maintain the highest satisfaction levels.

Tempe, AZ, US

Same as CDT Supervisor, except we focussed on Canada customers only.

Tempe, AZ, US

• 3 month assignment to assess the company’s communications effectiveness by conducting a yearly Communication Audit. The purpose is to uncover the strengths and weaknesses between management and employees, with the.
• Conducted a complete Communications Audit and provided recommendation for 2018
• Developed and assisted in restructuring Roadshows to ensure more impact for consultants
• Assisted in developing a more effective plan for our Product Pro’s in all Department.

Tempe, AZ, US

Tempe, AZ, US

• Remained familiar with ongoing technological changes and stayed updated regarding competitor’s products on a daily basis.
• Assisted with the development strategies to increase overall productivity rates.
• Provided effective mentoring and leadership to help representatives understand their strengths and weaknesses in pursuit of all professional goals.
• Maintained knowledge of all service tasks/products, as well as system and telecommunications capabilities.
• Possessed the knowledge of the Spanish language to ensure customer satisfaction.

Tempe, AZ, US

Manage a team of Internet Consultants. Perform daily 1-on-1 feedback/coaching sessions with agents. Assist with technical issues and escalated calls. Relay information from upper management and issue disciplinary actions when necessary.Help to develop and implement team and department contests to increase productivity and promote a positive work.

Tempe, AZ, US

Consult with small business owners to create a strategy for building their online business using Go Daddy products and services as solutions to their business needs.Assist new and existing clients with account management to ensure a positive customer experience. Assist with technical issues, product renewals, upgrades, and product retention. Work overflow.

Tempe, AZ, US

Providing support and technical assistance to customers.

Bonn, DE

Develop, promote and sell International products and shipping solutions.Retain and grow top shipping customers.Cultivate client relationships to better understand their needs. Work with client to understand their business goals, objectives and provide solutions.Experience in directing teams for marketing promotions designed specifically for Spanish.