Davida Wyers Email & Phone Number

Lewis Center, OH, US

United States

• Works in conjunction with Sales and the larger Proposals team to review bid requirements to determine if we bid or no bid on opportunities.
• Updates and adds content to our content data base, Responsive.
• Prepares BAFO and Finalist materials.

• Project manages the RFP/RFI process for multiple writers on Commercial (Mid-Market and National) and Managed Medicaid lines of business, ensuring key milestones are hit.
• Final reviews all RFPs/RFIs for accuracy and formatting prior to submission.
• Facilitates contract/BAA/NDA reviews and redlines with Legal.
• Develops bid strategy with Sales and Underwriting.
• Owns all consultant follow-ups after submission.
• Submits RFPs/RFIs via secure email to designated consultant contacts or via RFP system (TruBid, Proposal Tech, Bid Sync, etc.).

Remote

• Manages the proposal development process for Commercial and Medicare Part D lines of business by identifying proposal specifications, coordinating with internal team members, assigning tasks, and ensuring adherence to.
• Wrote clear, concise and persuasive responses that adhered to sales strategy and brand guidelines.
• Engages Subject Matter Expert (SME) input across various internal departments, including but not limited to Underwriting, Clinical, Specialty Operations, Client Management, and Legal.
• Requests and reviews analytics such as formulary disruption, network disruption, specialty savings opportunities, clinical analyses, and claims repricing to identify opportunities for improvement and incorporate.
• Synthesizes SME responses, analyses and data-driven recommendations to tell a compelling story, helping potential clients see the benefit of using MRx services.

Remote

• Prioritized competing client needs, issues and projects along with internal responsibilities to effectively manage a large book of business comprised of 60+ clients generating 20+ million in annual revenue.
• Collaborated with internal departments such as Sales & Development, Underwriting, Clinical and Operations to achieve retention and growth goals.
• Prepared and presented quarterly and yearly client financial and utilization reporting with a focus on offering solutions to data identified areas of improvement.
• Ensured all required legal documents are signed by clients and consultants.
• Managed the renewal process from obtaining new pricing, identifying beneficial opportunities, crafting a client tailored renewal package and then delivering the custom renewal package to the client.

Columbus, Ohio Area

• Oversaw $12 million in business spanning diverse industries.
• Applied extensive knowledge of clients’ health plan designs and overall strategies to identify, explain and correct service issues; upsold ancillary offerings when appropriate.
• Assisted Business Analysts in generating quarterly and year-end reports and delivered them to clients.
• Interviewed candidates for counterpart and management positions using behavioral interviewing techniques.

Columbus, Ohio

• Served as daily contact point for clients and benefit consultants regarding escalated issues, ad hoc reporting requests, member communication pieces and other inquiries.
• Partnered with multi-disciplinary internal team and external vendors to aid problem resolution and execute client/consultant requests and inquiries, communicating clearly both verbally and in writing.
• Facilitated standard client processes such as annual renewal, plan changes, stop loss distribution and benefit/health fair requests.
• Directed internal marketing and communication team regarding client marketing material generation process, through review, change requests, and gaining final client approval.
• Presented at a variety of client meetings including culture training, benefit fairs, health fairs, and open enrollment events.

Westerville, OH

• Managed a multi-disciplinary internal team; prioritized varying deadlines for multiple projects.
• Led client reviews by providing rationale for content, tying the tactic into strategy and documenting client feedback to be incorporated into final campaign.
• Ensured that all details in promotional pieces adhered to company policies and FDA requirements by conferring with legal, medical and regulatory advisers at Eli Lilly.
• Coordinated billing process on a $2.9 million account and addressed potential budget overages proactively.

Westerville, OH

• Documented, tracked and approved photography and illustration costs for a project budgeted at $750,000.
• Participated in creation of campaign imagery and branding elements for launching a novel basal insulin.
• Created stimuli used in market research with PCPs and endocrinologists for insight mining and message development purposes

Columbus, Ohio Area

• Facilitated progressive growth and expansion with existing customers.
• Interpreted financial data to explain cost fluctuations and helped customers find cost saving solutions.

Columbus, Ohio Area

• Upheld a strong focus on customer service while maintaining weekly sales goals and identifying money saving opportunity
• Meticulously handled large amounts of currency
• Offered financial counseling to customers in order to help them reach their financial goals
• Clearly explained loan options, terms, rates, and legal paperwork to customers