David Matheus Email & Phone Number

Curitiba, Paraná, Brasil

● Development and implementation of automation scripts using RPA tools, such as Rocketbot, Python and Power Automate;● Participation with process analysts to understand the needs and objectives of the processes to be automated;● Documentation of automated processes, including automation logic and operational procedures;● Continuous search for new technologies and methodologies that can be applied to improve the efficiency of automation;● Continuous maintenance, adjustments and optimizations on bots to respond to changes in business processes or to improve performance;

Curitiba, Paraná, Brasil

● Implementation of RPA projects to automate processes in business areas, using the UiPath tool and Python with Selenium; ● Data manipulation in the Oracle database using PL/SQL; ● Management of software development projects; ● Preparation of flowcharts and technical documentation; ● Participation with process areas in defining business requirements

Curitiba, Paraná, Brasil

● Assistance in managing software projects as a contact bridge between the client and the development team; ● Training users on the use of software systems and tools; ● Data manipulation in the Oracle database using PL/SQL; ● Mapping possible improvements to business area processes;

Curitiba, Paraná, Brasil

● Monitoring of Sybase and Oracle database migration projects; ● Administration and support for medical systems and administrative systems; ● Data manipulation in the Oracle database using PL/SQL; ● Monitoring software updates and tests;

Curitiba, Paraná, Brasil

● Support for internal users through calls, email, telephone and chat; ● Configuration and installation of hardware equipment, printers, among others; ● Escalation of complex issues to higher levels of support; ● Preventive maintenance, software updates, hardware cleaning, among others;

Curitiba, Paraná, Brasil

● Military Instruction: Learning military norms and conduct, including discipline, hierarchy, respect and behavior inside and outside military installations; ● Basic Combat Training: Training in combat techniques, including weapon handling, camouflage, combat tactics, first aid and field survival; ● Support in Logistics Operations: Collaboration in tasks such as transporting materials, setting up camps and supporting logistics missions; ● Humanitarian and Social Assistance: Mobilizations to provide support in natural disasters, vaccination campaigns and other social actions;

Curitiba, Paraná, Brasil

● User Support: Provide initial support to users, answering calls, emails or chats to resolve questions and basic technical problems; ● Problem Diagnosis: Identify and diagnose problems in hardware, software, networks and operating systems, following standard procedures; ● Equipment Maintenance: Carry out preventive and corrective hardware maintenance activities, such as replacing parts, cleaning equipment and performance tests; ● Remote Support: Provide remote support to users for problem solving, using remote access tools to diagnose and correct failures;