•Contracted with Amazon delivering packages to post offices and facility hubs.•Delivered commercial domestic freight which included loading, unloading cargo, route planning and scheduling.•Ensure compliance with industry and government regulations.•Managed expenses and revenue to ensure profitability of the business.•Oversaw day-to-day operations of company. •Operated a Non- CDL box truck to deliver freight.

•Analyze the network connections between the servers•Patched software and installed updates to maintain secure network connectivity. •Responsible for maintenance checks including security devices, antennas, and generators.•Analyzed Satellite Transportable Terminal diagnostics to isolate faults in line replaceable units.•Managed tactical TACLANE to upload monthly security keys.

• Administered network environment and setup site workstations.• Provided technical support for end users in a timely fashion. • It was my duty to maintain compliancy to established security standards such as device encryption, software updates, data backups.• Spliced CAT 5 cables and ran it throughout office space.• Created user accounts, rest passwords and assigned file permission based on users need through active directory.• Managed day to day help desk duties to support staff on windows operating system.• Overseen file servers and handled the transfer of files from multiple computers to others. • Setup hardware devices, installed software on computers and applied software updates to ensure systems operate correctly. • Monitored performance of equipment for loss/weak signal. Troubleshot internet latency issues and failed VoIP calls.• Provided and configured VoIP phones for the Air Defense Artillery unit so that IP addresses were assigned to each device. • Analyzed and identified trends/patterns of issues reported and developed preventive measures. • Supervised, maintained, and troubleshot signal support systems.• Ensured Windows OS was updated with latest security patches and implemented antivirus software.• Wrote reports detailing software and systems updates to team lead. Prepared maintenance and supply requests for unit level signal support.• Oversaw administration of NIPRNET/SIPRNET connectivity to users via cisco integrated network utilizing KG175 COMSEC storage devices and SKL.• Perform and support other tasks identified by team leader.• Recognized by team lead for maintaining availability of services throughout rotating shifts.

• Analyze and document current functionality to determine potential areas of improvement.• Worked with vendors to resolve path issues.• Troubleshot networking equipment using Unix operating system.• Managed Remedy user trouble ticket system by personally resolving customer related issues in support of Department of Defense.• Planned and delivered customer support services on NIPR and SIPR circuits in a 24/7 work environment. • Ping testing on cisco and juniper routers to restore circuit paths which included latency issues, interface errors and vendor path issues.• Worked with management and other technical security subject matter experts in identifying, selecting, and implementing technical controls.• Used panorama to respond to security threats raised through correlation and analysis of network security incidents. • Analyzed Palo Alto vendor firewall of incoming and outgoing traffic.• Monitored firewall log reports to detect suspicious activity, unauthorized access to IT assets, or other malicious behaviors.• Troubleshot network routing issues in LAN/WAN environment pertaining to BGP and ISIS, OSPF.• Closely inspect data packets using Wireshark. • Monitor and Troubleshot IP/MPLS backbone network.• Reported communication status to watch officer.• Identified alarms to resolve networking issues in a timely fashion using Solarwinds.• Analyzed traffic flow through security sweep to identify where traffic was being blocked.• Communicated with vendor and ISP regarding functionality across paths.• Reviewed firewall policies to troubleshoot web content filtering issues.• Monitored devices and health of equipment while working alongside Net Assurance

Network Operation Center (NOC)• Managed the Unicenter Trouble Ticket System by resolving issues of customer needs ran on a 24/7 operation.• Provided Tier 1 identification diagnostics to ensure SLA agreements were met. • Identified and troubleshoot minor layer 1 and layer 2 issues. • Provided Cisco Call Manager support by registering cisco phones and assigning IP phone numbers.Security Operation Center (SOC)• Responded to crisis or urgent situations within the network to mitigate immediate and potential cyber threats.• Configured Cisco FortiNet, FortiGates per client request, including static/dynamic NAT configurations, port forwarding, IPsec tunnels, and access rules.• Conducted assessments of threats and vulnerabilities by whitelisting/ blacklisting browsing categories making it inaccessible through the company’s network.• Monitored traffic passing through firewalls.• Reviewed vulnerability scan results and created security policies.• Created curriculum & documentation for CISCO firewall training.