Technical Support Engineer Ii
Current~ System Administration/Help Desk task ~-Learning a myriad of technologies in order to support end users and proper functionality of system architecture.-Creating SFTPs and using security best practices to facilitate and manage data transfers between clients.-Managing Active Directory(OUs)/Microsoft Exchange ensuring each user receives appropriate access to required data/system functionality. -Configuring workstations to operate with in network(mapping drives,configuring VPN, and provisioning laptops using cloud model).-Using RDP to remote into Users machine and Administrative environments.-Being adaptable and using proper administrative tools to support not only end user's request but also system operation.
Nov 2023 - Present
