Military Outreach Strategic Partnerships Manager (SPM) utilizes skills and experience in B2B and B2C to develop relationships throughout military-affiliated organizations and with individuals -active duty, military spouses and dependents, and veterans- for the purpose of supporting workforce development through continuing education at WGU. The Military Outreach SPM reaches the target audience utilizing various strategies and tactics that incorporate WGU strategic partners, promotional opportunities, and public relations.

Responsibilities:Business Operations Management: Oversee the day-to-day operations, ensuring that all aspects of the business run smoothly and efficiently.Team Leadership and Development: Recruit, train, and manage staff, fostering a positive work environment that encourages growth and development for your team members.Customer Relationship Management: Build and maintain strong relationships with students, parents, and the local community, ensuring high levels of customer satisfaction and loyalty.Financial Oversight: Monitor financial performance, including budgeting, forecasting, and ensuring profitability. Implement strategies to increase revenue and reduce costs.Marketing and Community Outreach: Develop and execute marketing strategies to promote the business within the community. Engage in local events and partnerships to increase brand visibility.Quality Control: Ensure that the educational programs meet the high standards set by the brand. Regularly review and assess the quality of instruction and student outcomes.Characteristics:Leadership: Strong leadership skills with the ability to motivate and guide your team toward achieving business goals.Customer-Focused: A commitment to providing exceptional customer service and building lasting relationships with clients.Financial Acumen: Good understanding of financial management, including budgeting, profit and loss analysis, and financial planning.Adaptability: Ability to adapt to changing market conditions and business environments, finding innovative solutions to challenges.Community-Oriented: Actively engaged in the local community, understanding its needs, and contributing to its development through education and outreach.Passion for Education and Technology: A deep interest in education, especially in empowering children through coding and technology.

Employers are particularly interested in the professional certifications of job applicants. Adding an RBLP certification to your LinkedIn profile and resume will make you more competitive in the eyes of employers and increase your earning potential. An RBLP certification says that you are ready to build resilient teams and lead them in a challenging environment.Resilience is more than just the ability to overcome adversity. Resilience is the ability to adapt and grow as a result of the adversity. Resilient teams are stronger together and they make organizational learning and change possible.Successful organizations bring processes and people together to accomplish goals. We manage process and we lead people. Functional certifications in project management, human resources management, facilities management, and information technology are about managing process. The RBLP certifications are the perfect complement to a functional certification.

Maintenance Material Management Coordinator (3MC), served in an executive leadership role as the primary technical assistant to the Executive Officer. Responsible for planning, organizing, and directing 65 work centers in the completion of preventative and corrective maintenance for over 144k command assets. Conducted assessments, facilitated training and established a solid qualification and certification program throughout the organization. Ensured full compliance with US Navy standards and resulted in increased efficiency and top notched material condition of critical equipment.

Leadership and ManagementLed 54 Instructors across 21 Courses of Instruction, providing 44k hours of instruction to over 1,500 United States Navy and Foreign personnel; created and maintained the master schedule; conducted professional development training on master schedule building. Managers Internal Control Program Manager. Coordinated and collaborated with stakeholders for process improvement to ensure full compliance of 39 programsInstructionTraining Manager. Planned, developed, revised and implemented curriculum. Restructured training for Navy personnel through the coordination and execution of the Job Duty Task Analysis in support of Block Learning/ Ready Relevant Learning initiative.Leadership Training Facilitator - Provided a continuum of professional education and training for organizational personnel via lecture, presentation and showcases across three sites. Master Training Specialist.