• Setting up a system for managing of internal and supplier mistakes (preparation of all necessary documents, training of people and creating preconditions for integration with the ERP system)• Prepared the organization and iso documentation and carried out the transition to the 2015 version of the standard ISO 9001• Built and established an environmental protection system in the organization, prepared all the necessary documentation for compliance with legal requirements and regulations and for certification according to ISO 14001 and successfully completed the certification and provide certificat ISO 14001 to the organisation•Established monthly reporting to the top management and head of the departments about the overall quality situation through statistics of errors / complaints and a presentation of the distribution of poor quality costs• Organizing and leading workshops with the suppliers where we analyzed the mistakes found and agreed on how to prevent recurrence of mistakes and how we can help each other in this• Completing the training for conducting internal audits in organizations of all sizes and types according to the guidelines of ISO 19011: 2018• Completed training in quality management, education for the environmental protection specialist, specialist for health and safety at work, training in waste management and handling of chemicals and preparation of all necessary documents

• Caring and maintenancing of iso system documentation• Upgrading and refreshing knowledge for internal auditors for ISO 9001: 2015, ISO 14001: 2015 and attending training for internal auditors for ISO BS OHSAS 18001: 2007 and completed training for IRIS manager• Prepared the organization and iso documentation and carried out the transition to the 2015 version of the ISO 9001 and ISO 14001 standards• Organized and conducted 23 audits in one year (certification and control audits, audits of customers and potential customers, internal audits and audits of suppliers)• Established and conducted follow-up of complaints with customers on a weekly basis - every week we held a conference call where we together analyzed the received complaints and agreed on activities to improve• Making and maintaining statistics of internal errors, supplier errors and customer complaints and reported to the top management on a monthly basis about the state of the quality in the company• Monitoring and leading teams for environmental protection and health and safety on work and reporting to the top management on a monthly basis on the status of programs in environmental protection and helth and safety at work• Creating and preparing templates for the content of quality control books for all customers (basic package and extended packages)

• Managing of twenty engineers in technical department and built a great team• Caring about the complete functioning of the technical department• Increasing of the efficiency of the work with the improvement planning and getting the situation to have finished technological documentation before the deadlines• Establishing and organized internal education every Thursday with different topics (technology, welding, surface protection, improvement of ERP system, even when a technologist caused a customer complaint, he had to prepare a workshop and teach others how to make that right)• Seting up a team inside of the technical department which making technical drawings from the customer's 3D model - in this way we got the advantage over other suppliers because we helped the customer in the part of their work• Attended and successfully completed the first two-year education for managers Fundamentals of Business Administration (FBA)• Introduced and established evaluation, self-evaluation and monitoring of workers' progress every 6 months

• Leading of negotiation with the customers about delivery terms, dates and prices• Making a price calculation and defining the final price for every projects / working order• Leading communication about projects internally and externally• Creating of different reports and presentations (for us and for the customers)• Organizing and conducting the Kick of meetings before the start of each project and creating the list of tasks (for all who are included in certain project)• Receiving customers complaints and continuously informing of customers what we will do to prevent recurrence of complaints• Continuously educated about project management and about project management tools

• Creating of construction and technological documentation• Creating of technical instructions (remarks about materials, welding, quality control, corrosion protection systems and packaging)• Leading communication with the customers (mostly with Smit Transformers but also with others)• I become internal auditor for the quality management standard ISO 9001• Leading a team’s up 2 to 4 persons regarding to projects for customer Smit Transformers

• Starting work as technologist and working on preparation of technological documentation and technical procedures• Finishing Business English education• Leading communication with the mother company Krupp Elastomertechnik Hamburg regarding the technical documentation and production issues• Leading communication with the customers regarding technical clarification and technical requirements• Establishing and organizing archive of technical documentation and making construction and documentation for the sets of transport pallets (for the shipment of our products)

• I done practical training during the student exchange in the organization of IAESTE• I was the first student from my faculty which applied and went on student exchange• I worked and lived 2 months in international and multicultural environment • During the training we are (there were also students from other countries) learning and helping with the preparation of welding documentation (WPQR. WPS, working trails)