Service Delivery Architecture
Cary, Nc
Develop, document and present the integrated solution for complex deals based upon the client’s requirements and Verizon’s products/services and those of all required TPV’s/partners in the end-to-end solution. Collaborate with all internal parties to validate all of the solution components including optimizing costs to meet business case needs specified by Client Partner and Solution Architect. Work with the Transition Team to develop the Transition Plan and design and document the integrated solution to help shape deal economics by working with Client Partner and Service Delivery Managers. Present integrated solution at Management Review Board. Activities include product/technology educational briefings, requirements definition for our customers, SOW development for our vendors, interface to Verizon Business core O&T support organizations, and lead on the technical proposal support strategy. Provide senior level presentations and briefings, participate in technical customer meetings, support bid and proposal efforts, and technically and procedurally represent the O&T solution both internally and externally. Customer accounts that have been assigned as lead SDA worth approximately 750 million in revenue. Provided training and leadership for new hires, consulting for existing IAs where requested, process development, and lead the SDA Team in providing an alternative method of process improvement and executed deliverable of group session output into existing Verizon Tools. Network integrator, Outsourcing solution development, delivery experience, and Costing/Pricing business case analysis experience. Major transformation efforts involving significant organization and technology change and organizational and process re-design experience. A self-motivated individual with a positive attitude and good team development skills. Excellent interpersonal, written, and oral communication skills. Expert Knowledge in WAN, LAN, IT, wireless, and IP technologies.