Assist Operations Manager with daily duties, including staff training, managing the overall workforce, processing orders, etc. Develop productive, profitable and achievement oriented working environment for employees. Develop and maintain operational guidelines for staffs. Coordinate with General Manager in different operational issues and promotional activities. Evaluate current operational strategies and recommend improvements.

Report directly to the CEO in a one-on-one working relationship. Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the office of the CEO. Complete a broad variety of administrative tasks for the CEO including managing an extremely active calendar of appointments. Research, prioritize, and follow up on incoming issues and concerns addressed to the CEO, including those of a sensitive or confidential nature. Provide a bridge for clear communication and maintain credibility, trust and support between the office of the CEO and the Director of Operations and internal staff.

Plan transportation and accommodations for agency customers. Determine destination, modes of transportation, dates, costs, and accommodations required. Describe, plan, and arrange itineraries and sell tour packages. Assist in resolving clients' travel problems.

Deliver excellent customer service; take orders for hot non-alcoholic and cold beverages; meet customer demands; manage front office efficiently; serve in a duty of a cashier

Provide customer service and assist store visitors with their purchases. Take orders efficiently and prepare hot and cold non-alcoholic beverages at the highest standards meeting customer demands

Develop productive, profitable and achievement oriented working environment for employees. Address operational issues and concerns in a timely fashion. Develop and maintain operational guidelines for staffs. Evaluate inspection reports and service tickets and prepare repair invoices. Coordinate with General Manager in different operational issues and promotional activities. Evaluate current operational strategies and recommend improvements. Generate operational reports for management as needed.

Ensure customer satisfaction by taking orders properly and serving them politely, handling the table bookings, accepting payments, etc.