David Strader Email and Phone Number

Install Sunpower PV systems and Tesla Power Wall energy storage systems San Francisco's premier solar electrical contractor Luminalt (a certified women owned business)Have gained installation experience working on dozens of projects with a variety of roof surfaces and building types including 100+ year old homes to $10Mil+ custom homes a large multifamily housing complex.

Monarch Beverage Catering offers one of a kind cocktails and beverage catering for all types of event, from intimate gatherings to corporate events and specializing in revenue partnerships for outdoor music festivals including All Day I Dream and Breakfast of Champions, 2020's largest New Years Day party with 10k+ attendees.During my time with MBC I worked to establish and develop partnerships with premier up and coming venues in SF and expand our business to include more corporate and professional events. In that time I also lead a website redesign, updated product offerings and sales strategy based on revenue analysis as well as spearheading a wide variety of core operational improvements to staffing, event prep and accounting processes.

Managed a portfolio of 70+ enterprise clients on the west coast of the US and Australia (~$2.5mil ARR). Including Twitch, NBC Universal, Thredup, ABC (Australian Broadcasting Co)Lead a redesign and role out of a new customer onboarding process and health score in Totango. Was the team lead in SF for 5 CSMs and handled much of their technical training and Q&A as they were onboarding . Established a regular internal technical knowledge share and training with CSM and solutions engineers.

Helped Establish the CSM team at Algolia becoming the teams 2nd US hire. In this 1st year we did a full customer portfolio audit determining account status, implementation quality and assessing churn risk. Designed the v1 onboarding schedule and health score implementing Totango as our CRM, customer health and lifecycle management platform. Helped maintain total customer churn to >1% of ARR.

- Managed book of existing clients - proactively assessing account health, addressing potential churn risk and continuously driving product value through proactive outreach.-Work with new clients to discover client’s core business challenges and developed Joint Success Criteria and KPIs for tracking benchmarks and success over customer lifetime-Designed and conducted an introductory product training webinar series for new small business clients and new users-Implemented Gainsight software to manage client relationships, track product implementation progress and proactively address potential issues that were detrimental to the customer experience.

Stitch is an online inventory control solution that simplifies multichannel retail business. It automatically syncs inventory, orders and sales across channels, providing retailers with operational efficiencies and a holistic understanding of their businesses. With Stitch, retailers are able to save time, make better decisions, and grow.

NetFortris Cloud Communications Platform is a cloud-based communications infrastructure leveraging our private PCI Certified MPLS network, applications, analytics, and security solutions delivering tailor fit solutions to our partners.Sales and business development for telcom provider who rebranded after a private equity buy out. Tasked with developing Chicago market for hosted VoiP, integrated communications platform, internet connections and network services.

-Successful sales and business development for Victaulic's innovative Fire Protection product line in Northern CA working with 150 contractors and 40 engineering firms.-On-site tech service and new building commissioning for tech, medical, education and office buildings-Organized and conducted training courses for mechanical engineers, architects, the Local 483 sprinkler fitters, and fire inspectors.-Networking and brand promotion through involvement with various industry related organizations.

-Initial market research and lead development for Canadian and European markets for Bamboo Ad Network print to web product.-Prepared promotional materials for trade show and other events-Cold calling and lead qualification

I helped create an inventory of global property investments for use in developing their new international database. Researched transactions and entering info into SQL database. Facilitated transition from Act to Sales Force CRM software. Assisted in their move to the new office on 5th ave by installing network cabling and equipment in offices, installed new servers and moved old hardware to new office. Assisted analysts on a variety of other projects.