Willliam White Email and Phone Number

Acting IT Manager with budgetary authoritySupport for manufacturing operationsAdministering AD for the enterpriseO365 administrationMaintain data integrity by managing and testing server backupsOn premise and AWS server integrationSage 100 supportMSP services management

Acting IT manager Provide sole onsite support for manufacturing, warehouse, and office staff both onsite and remote users

• Performs IT functions such as design, analysis, evaluation, testing, debugging and implementation of applications programs supporting company business processes and operations• Support 22 servers total (Windows 2012, Windows 2016, Linux)• Configured Windows and Linux servers and loaded ESXi hosts and loaded VMWare• Configure VLANs to regulate network traffic• Plans, conducts and directs the analysis of business problems to be solved with automated systems• Installing… Show more • Performs IT functions such as design, analysis, evaluation, testing, debugging and implementation of applications programs supporting company business processes and operations• Support 22 servers total (Windows 2012, Windows 2016, Linux)• Configured Windows and Linux servers and loaded ESXi hosts and loaded VMWare• Configure VLANs to regulate network traffic• Plans, conducts and directs the analysis of business problems to be solved with automated systems• Installing Hyper-V and managing Linux servers• Migrating physical server from Dell to HP• Analyzes, acquires, modifies and supports operating systems, database or utilities software• Used SQL server and Excel to create reports regarding billing for operations• Analyzes, designs, acquires, and implements projects for LAN and/or WAN systems• Plans, designs, acquires, and implements telecommunications voice/wire systems• Contribute to the development, testing, evaluation or design of system or infrastructure architecture used throughout the IT solution set• IP Phone support using Cisco Call Manager Show less

• Provide level 1 and 2 support for office and manufacturing staff• Hardware and software support for desktops and laptops• Resolving 20+ helpdesk tickets for Windows based products and peripherals• Supporting, troubleshooting, and installing Windows using SCCM or locally• VMWare hosts and virtual server support• Maintain printers, scanners and other devices used in the manufacturing process.

• Monitor and maintain laser and radiation source scanners for production control and process monitoring• Configured, supported, and managed Windows servers• Installing Windows 2012 onto physical servers and using SQL databases for comparison• 3DM and Honeywell system exposure• VMWare and HyperV support for hosts and clients• Real Time Scanning and Laser measurement and contour measurement systems• Racking and stacking servers.• Deployment of managed services

• Support users at GSI Commerce, an EBAY company, in a distribution center environment using wireless scanners for pick/place inventory control• Face to face supporting all end users from production associates to the Site Director• Move, add, change tasks were performed daily in a distribution center environment• Ticketing program was used to prioritize tasks, but ad hoc requests were often handled as well• Support for Motorola wireless scanners, barcode printers, and personal… Show more • Support users at GSI Commerce, an EBAY company, in a distribution center environment using wireless scanners for pick/place inventory control• Face to face supporting all end users from production associates to the Site Director• Move, add, change tasks were performed daily in a distribution center environment• Ticketing program was used to prioritize tasks, but ad hoc requests were often handled as well• Support for Motorola wireless scanners, barcode printers, and personal computers Show less

• Provided support for Microsoft employees and other vendors while on site at the data center• Communicate with multiple levels of management and support their needs and requests• Decisions regarding access to network services, special requests from vendors for support, and requests for information regarding IT equipment upgrades for employees were sent to my desk for action • Supported the data center environment to include Cisco, Juniper and F5 routers and switches• HP and… Show more • Provided support for Microsoft employees and other vendors while on site at the data center• Communicate with multiple levels of management and support their needs and requests• Decisions regarding access to network services, special requests from vendors for support, and requests for information regarding IT equipment upgrades for employees were sent to my desk for action • Supported the data center environment to include Cisco, Juniper and F5 routers and switches• HP and Dell Enterprise servers, EMC backup solution and Aruba networks wireless solutions• Support for Windows 7 and Server 2008R2 as well as Office 2010 for both employees and vendors. Show less

• Provide computer services to retail clients• Customer service skills building• Develop and maintain client relationships