Davynson Brual Email & Phone Number

Glendale, Ca, Us

Mandaluyong City

Launchpad

Evaluating technology solutions, troubleshooting problems, onboard newusers, identifying potential issue and working with cross-functional teams.Maintain current in-house projects that all of employees and agents uses.Salesforce – Handles the whole CRM platform administration,develop customized report, engaged with the Data warehousing,modified the 1st ever in the Philippines’ Know Your Customer SOSCalls for PayMaya.Asset Management System – Develop and hosted it in the cloud,Amazon Web Services.PayMaya and Voyager Corporate Website – Had someenhancements, developments in the website and hosted it in theHubSpot.PayMaya Facebook Chatbot – Integrated it in the Zendesk CRMand Facebook Messenger wherein all triggers and automations arealso configured.MIMO Daily Performance Report Automation – Created aReport Automation which extracts all raw data, generated reportand send it automatically in all recipients daily.Unified Collaboration Platform – A project wherein allplatforms such as Google and Office365 will migrate to one onlyplatform, Office365. Engaged in the migration specifically in theSharePoint Development and Administration.Zoho Books Instance Migration – Customized the Emailtemplates such as customer statement, and migrated all Contacts inanother instance.IT Service Management Proof of Concept – Made acomparison matrix of three different brands such as Kaseya,Symantec and LANDesk wherein the company will have subscriptionin the brand that will comply in our criteria.Business Applications Administration – Handles theadministration and configuration of all applications such as JIRA,Tableau, Zendesk, HubSpot, Freshdesk, Degreed, Office Vibe, SAPSuccess Factors, Adobe Creative and Salesforce.

Cyberscape Alpha

Designs, develops and implements application systems which are inaccordance to the client’s requirements and satisfaction. Evaluates andanalyzes business requirements to have a several network designs andconfigurations that will suite client’s need and financial capacity.Contract Management System – A web-based system made inPHP together with Ajax, Javascript and Bootstrap that handles all ofthe contracts between vendors/contractors, etc.External Call History Interface – Uses for tracking the callswhich aims to determine who disconnected the call, verify theoutbound calls and where the call was transferred.Mentor: Knowledge-Based System – A web-based systembasically designed for the agents and their team leaders as theirintranet.Employee Management System – Consists of various featuresthat perform general human resource management tasks such asemployee history, perks, and incident reports.Tandim: Form Management System – A makeover of the sitenot mostly in the interface but on the back-end. Re-engineer theback-end of this project and the database to adapt to our clientneeds.Latvenergo: Record Management System – A web-basedsystem that has web forms that records a certain detail of the users.