Career Objective:A self- driven, team oriented, confident and results oriented professional with interest to further a career in Security Management with a bias in Commercial Security and Advanced Specialized Security in Business Management and Risk Management. Key Competences:• Excellent communication (oral and written) and interpersonal skills• Self-driven and results oriented with the ability to take initiative, work with minimum supervision and motivate others to achieve a common goal• Keeping high levels of integrity and ethics related to work and personal conduct• Report writing and high analytical skills• Computer literate with high proficiency in word processing, excel, power point, graphic design packages (Coral draw), outlook and web technology
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Acting Assistant Human Resource/ Stores ManagerSenaca Security Uganda Jul 2022 - Mar 2024Kampala, Central Region, UgandaAs Acting Human resource Manager:-- Maintains accurate and up-to-date Human Resource files, records and documentations.- Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring process, etc.., refers more complex questions to appropriate senior level HR staff or management.- Maintains the integrity and confidentiality of Human Resource Files and Records.- Provides clerical support to the HR department.- Assists with… Show more As Acting Human resource Manager:-- Maintains accurate and up-to-date Human Resource files, records and documentations.- Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring process, etc.., refers more complex questions to appropriate senior level HR staff or management.- Maintains the integrity and confidentiality of Human Resource Files and Records.- Provides clerical support to the HR department.- Assists with Payroll functions including processing, answering employees questions and fixing processing errors.- Acts as a liason between the organization and external benefits, providers and vendors which may include health, disability, and retirement provider.- Conducts and assists with new orientation.- Assists with planning and execution of special events such as benefits, enrolment, organization wide meetings, employee recognition events, holiday parties and retirement celebrations.- Performs other duties as assigned. Show less
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Assistant Operations Manager Deployed As A Staffing And Admin Officer In Guarding DivisionSenaca Security Uganda Feb 2017 - Jul 2022UgandaAs a staffing officer• Oversee manpower requirements in various general guarding divisions.• Share the data of the daily deployed guards per shift to the HR, Operations Manager and in his absence the GM• Ensure the Project Managers and regional heads have the number of guards they require• Provide data to HR on the guards who have deserted• Advise HR on the need of recruitment by giving the manpower needs for the new month.• Share data on the manpower growth at the end… Show more As a staffing officer• Oversee manpower requirements in various general guarding divisions.• Share the data of the daily deployed guards per shift to the HR, Operations Manager and in his absence the GM• Ensure the Project Managers and regional heads have the number of guards they require• Provide data to HR on the guards who have deserted• Advise HR on the need of recruitment by giving the manpower needs for the new month.• Share data on the manpower growth at the end of every month, by giving the number of guards at the beginning of the month and giving a percentage of the rise or decline• Follow up on guards who had been given short leaves passes and have not been have As the Admin Officer• Oversee fuelling of all company vehicles (personally be there when fueling is being done)• Share monthly fuel requirement budget to accounts and company admin Manager and justify why.• Keep mileage data of each and every company vehicle at the time of fueling / top up.• Create systems/ policy that will guide on seeming less use/ consumption of fuel which will minimize theft at intake or when the vehicles / bikes are out in the field.• Share weekly fuel consumption status to company Admin Manager and GM every Saturdays evening by 5pm..• Devise systems to avoid fuel theft from the bikes/ vehicles• Follow up on records at the petrol station to avoid theft by the attendants cooking up false information. Show less
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Control Room OperatorSenaca Group Apr 2015 - Feb 2017Kampala, UgandaThe job description is as detailed below:-• Selects, trains, disciplines and manages the Control Room staff such that the Emergency Response Crews are supported by highly response are supported by a highly responsive and efficient emergency control room service.• Maintains logs of all vehicle movements.• Maintains records of all alarm signals, guard management signals and advice senior management of any exceptional incidents. • Ensures that accurate records are maintained and… Show more The job description is as detailed below:-• Selects, trains, disciplines and manages the Control Room staff such that the Emergency Response Crews are supported by highly response are supported by a highly responsive and efficient emergency control room service.• Maintains logs of all vehicle movements.• Maintains records of all alarm signals, guard management signals and advice senior management of any exceptional incidents. • Ensures that accurate records are maintained and the time taken for any response vehicle when attending an alarm. The average time from receiving an alarm to reaching the initiating clients premises is Four minutes. Any time in excess of five minutes is to be considered exceptional, and should be reported to senior management with an explanation of why we failed to attend within the agreed performance targets.• Provides daily reports to the technicians of any faulty equipment or equipment that is suspected may not be fully functional.• Provides weekly and monthly reports to management of all alarm activation's.• Provides details to Senior Management of any customer complaints along with the action taken to resolve these complaints.Any other duties as may be assigned from time to time Show less -
Control Room Operator:G4S Secure Solutions (Uganda) Feb 2013 - Mar 2015KampalaResponsible to the Operations Manager The job description is as detailed below:• Verify and investigate all alarms received before clearing.• Enrolls new staff members in the Symmetry system and assign access rights.• Maintains accurate record of data recordings and events, using incident reporting software.• Provides assistance in displaying and exhibiting the CCTV services… Show more Responsible to the Operations Manager The job description is as detailed below:• Verify and investigate all alarms received before clearing.• Enrolls new staff members in the Symmetry system and assign access rights.• Maintains accurate record of data recordings and events, using incident reporting software.• Provides assistance in displaying and exhibiting the CCTV services to interested parties.• Monitors the live CCTV camera outputs within the scope of your operating manual (OM). To respond, in accordance with the OM, pre-planned or significant events and provide an initial first response to any such events, in accordance with the OM.• Identifying suspicious, criminal events and ensuring an effective guarding response.• Ensures that accurate records are maintained and the time taken for any response vehicle when attending an alarm. The average time from receiving an alarm to reaching the initiating clients premises is Four minutes. Any time in excess of five minutes is to be considered exceptional, and should be reported to senior management with an explanation of why we failed to attend within the agreed performance targets.• Provides daily reports to the technicians of any faulty equipment or equipment that is suspected may not be fully functional.• To be fully conversant with the layout of the area being monitored. And have knowledge of the current threats and challenges faced by the business.• Provides weekly and monthly reports to management of all alarm activations.• Provides details to Senior Management of any customer complaints along with the action taken to resolve these complaints. • Maintains records of all alarm signals, guard management signals and advice senior management of any exceptional incidents.• Any other duties as may be assigned from time to time. Show less
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Assistant Operations ManagerKk Security (U). Mar 2012 - Jan 2013KampalaThe job description is as detailed below:• Assist & at times deputize the Operations Manager.• Overseeing the overall Alarms Response Vehicles & team, to ensure smooth and efficient running of Alarms response services.• Handle Operational Alarm response Customer complaints by ensuring prompt response by visiting the correspondence.• Preparing duty rosters for Night Duty Managers, Weekend, and Public holiday Duty Managers, while ensuring that they are enforced in conjunction with… Show more The job description is as detailed below:• Assist & at times deputize the Operations Manager.• Overseeing the overall Alarms Response Vehicles & team, to ensure smooth and efficient running of Alarms response services.• Handle Operational Alarm response Customer complaints by ensuring prompt response by visiting the correspondence.• Preparing duty rosters for Night Duty Managers, Weekend, and Public holiday Duty Managers, while ensuring that they are enforced in conjunction with AOM – 1&2. • Handling all abstracts and Non Conformance reports within your jurisdiction by ensuring that they are properly answered and appropriate action is taken in liaison with investigations section and HRM/A department.• Ensuring that SOPs are prepared for every alarm assignments, while ensuring that the customers receive copies of the same for review before signing a copy to acknowledge acceptance.• Oversee fleet management, which includes refueling (fuel cards & fuel control reports) and motor vehicle maintenance.• Ensuring Security Audits are done for existing Alarm clients periodically or as when necessary and advise them accordingly.• Handling site surveys by ensuring that they are conducted and proper coverage is done with appropriate survey reports made and filled before deployments or installations are effected.• Assist the Operations Manager in contingency planning.• Assist the Investigators by responding to Alarm customer claims.• Any other duties, which may be assigned from time to time by the management. Show less
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Radio Room Senior ControllerKk Security (U) Ltd Dec 2010 - Feb 2012KampalaResponsible to the Assistant Operations Manager In charge of Control Room.The job description is as detailed below:-• Organizes work shifts of Controllers and ensuring that the Control Room is adequately staffed 24 hours per day 365 days per year.• Selects, trains, disciplines and manages the Control Room staff such that the Emergency Response Crews are supported by highly response are supported by a highly responsive and efficient emergency control room service.• Maintains logs… Show more Responsible to the Assistant Operations Manager In charge of Control Room.The job description is as detailed below:-• Organizes work shifts of Controllers and ensuring that the Control Room is adequately staffed 24 hours per day 365 days per year.• Selects, trains, disciplines and manages the Control Room staff such that the Emergency Response Crews are supported by highly response are supported by a highly responsive and efficient emergency control room service.• Maintains logs of all vehicle movements.• Maintains records of all alarm signals, guard management signals and advice senior management of any exceptional incidents. • Ensures that accurate records are maintained and the time taken for any response vehicle when attending an alarm. The average time from receiving an alarm to reaching the initiating clients premises is Four minutes. Any time in excess of five minutes is to be considered exceptional, and should be reported to senior management with an explanation of why we failed to attend within the agreed performance targets.• Provides daily reports to the technicians of any faulty equipment or equipment that is suspected may not be fully functional.• Provides weekly and monthly reports to management of all alarm activations.• Provides details to Senior Management of any customer complaints along with the action taken to resolve these complaints.• Any other duties as may be assigned from time to time. Show less
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Assistant Radio Room ControllerKk Security (U) Ltd Jul 2009 - Nov 2010KampalaResponsible to the Radio Room Senior Controller.The job description is as detailed below:-• Organizing work shifts of Controllers and ensuring that the Control Room is adequately staffed 24 hours per day 365 days per year.• Selects, trains, disciplines and manages the Control Room staff such that the Emergency Response Crews are supported by highly response are supported by a highly responsive and efficient emergency control room service.• Maintains logs of all vehicle… Show more Responsible to the Radio Room Senior Controller.The job description is as detailed below:-• Organizing work shifts of Controllers and ensuring that the Control Room is adequately staffed 24 hours per day 365 days per year.• Selects, trains, disciplines and manages the Control Room staff such that the Emergency Response Crews are supported by highly response are supported by a highly responsive and efficient emergency control room service.• Maintains logs of all vehicle movements.• Maintains records of all alarm signals, guard management signals and advice senior management of any exceptional incidents. • Accurate records to be maintained of the time taken for any response vehicle when attending an alarm. The average time from receiving an alarm to reaching the initiating clients premises is Four minutes. Any time in excess of five minutes is to be considered exceptional, and should be reported to senior management with an explanation of why we failed to attend within the agreed performance targets.• Provides daily reports to the technicians of any faulty equipment or equipment that is suspected may not be fully functional.• Provides weekly and monthly reports to management of all alarm activations..• Provides details to Senior Management of any customer complaints along with the action taken to resolve these complaints.• Any other duties as may be assigned from time to time. Show less
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SupervisorKk Security (U) Ltd. Apr 2009 - Jun 2009KampalaResponsible to the Area Field Officer.The job description is as detailed below:-• Oversees Operational activities in area of jurisdiction in consultation with the Operations Manager.• Oversees Operational manpower planning, recruitment and deployment.• Oversees the Operation of Control Room, MRT teams and branch offices.• Oversees administration of the Operations budget and cost controls.• Conducting security surveys and giving recommendations to both prospective and… Show more Responsible to the Area Field Officer.The job description is as detailed below:-• Oversees Operational activities in area of jurisdiction in consultation with the Operations Manager.• Oversees Operational manpower planning, recruitment and deployment.• Oversees the Operation of Control Room, MRT teams and branch offices.• Oversees administration of the Operations budget and cost controls.• Conducting security surveys and giving recommendations to both prospective and new clients.• Maintain discipline among the operational staff in my supervision.• Attends to client’s requests and complaints promptly on a day to day basis.• Ensures that guards booking and terminations are correctly handled.• Oversees operational fleet management.• Oversees procurement of operations kits and equipment in liaison with administration.• Provides management with HR support and advice in area of operational personnel administration, benefit scheme, performance appraisals and corrective action.• Oversees guard supervision, GEPS, Mantract, Timaam parades and administration of weekly offs and annual leaves.• Any other duties assigned by management Show less
Dawa Grace Skills
Dawa Grace Education Details
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Computer Systems Networking And Telecommunications
Frequently Asked Questions about Dawa Grace
What is Dawa Grace's role at the current company?
Dawa Grace's current role is Human Resource Manager.
What schools did Dawa Grace attend?
Dawa Grace attended Kharkiv National University Of Radioelectronics.
What skills is Dawa Grace known for?
Dawa Grace has skills like Customer Service, Management, Security, Leadership, Team Building, Risk Assessment, Security Management, Operations Management, Risk Management, Cctv, Physical Security, Security Operations.
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Dawa Grace YESONA
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