Got to spend a year off with my son. I’m a lucky man :-).

• Designed, implemented, tested and documented a SCCM 2012 r2 Operating System Deployment (OSD) process for Hilton Food Group (HFG) for six sites across Europe, communicating with all of the teams to ensure a successful implementation. • The OSD build used a standard English operating system and Office 2013 images. These were injected with language packs during the build for the various countries within HFG i.e. Danish, Dutch, Polish and Swedish. • Packaging of software for distribution throughout the group. • Successfully troubleshooting existing problems with Microsoft Endpoint Protection (anti-virus). • Developed and implemented a strategy for software updates within the group. • Provided 3rd line support for the HFG environment.

KDC Migration team. Facilitating the migration of the 6 BC Health Authorities to a data centre in Kamloops.

Travel to the UK to visit family.

• Aided ICBC in the stabilization and improvement of their SCCM 2007 environment ahead of a migration to SCCM 2012. • Planned and implemented performance improvements to the current SCCM 2007, moving the database, tuning SCCM discovery, and planning disaster recovery.• Carry out, troubleshoot and help to improve the rollout of SCCM Secondary site servers to 80 remote locations all over British Columbia.• Built an Active Directory and SCCM 2007 sandbox environment to mirror ICBC’s production environment so that: - o Production fixes and updates can be planned, tested and rolled out efficiently. o ICBC can explore the upgrade / redesign of their current SCCM 2007 environment to SCCM 2012, enabling a seamless upgrade. • Document and understand ICBC’s SCCM infrastructure to recommend and implement best practices to avoid outages previously experienced. In particular their Operating System Deployment (OSD) driver injection process. • Assist the under resourced department in day to day operations.

• As part of a 2 man team I planned and implemented the design for a new off-shoot company that YPG created after they sold a portion of their business. This project was successfully completed within very short time constraints. The design and implementation included the creation of a new AD forest, a two-way cross forest trust to allow the new company to use YPG's exchange infrastructure via linked mailboxes, and the migration of the existing company's workstations to the new forest whilst maintaining their profiles.• A member of a team supplying technical solutions for the business needs of the Yellow Pages Group (YPG). • These technical solutions include the upgrade of YPG's VPN architecture to make it highly available and more reliable. • Designing a self-service password recovery system for YPG, reducing calls to their help desk.

• Re-architected the SharePoint 2007 infrastructure at the Olympic Games for both the Intranet and Extranet sites. I inherited a challenging environment, requiring that I come up with a strategy to alter the architecture of the inadequate SharePoint infrastructure to ensure continuity of the system to the end of the Games, and repair the failing relationships between support teams. The subsequent business critical environment became faster and more efficient. I advised the London Organising Committee of the Olympic and Paralympic Games (LOCOG) SharePoint team on architecture, design recommendations and lessons learnt.•Strategized and implemented the SCCM 2007 architecture and infrastructure at the Olympic Games, providing an efficient software distribution, inventory and workstation build process. The resulting system provided a 90%+ software distribution success rate and an easy to use build environment for all Olympic and Paralympic Venues. Over 7000 successful builds / re-builds were carried out in the year leading up to the Games using the system. The new system saved the Olympic Games over $500,000 in licensing costs. •Collaborated closely with our Application Development teams to successfully design and implement the Winter Olympic Games' Order Portal and Rate Card system infrastructure within prescribed service level agreements. These systems were used to purchase equipment by Games’ customers, a major revenue funding tool for the Games. • Completed the Olympic Games’ software licensing needs with Microsoft using SCCM software inventory tools. This required that I have extensive knowledge of the Olympic Games’ infrastructure and business needs, coupled with an understanding of Microsoft’s licensing regulations, to ensure that the Olympic Games only paid what was needed. This was a $1 million dollar proposition.

• Designed and built HSBC Canada’s SMS 2003 environment in support of 11,000 workstations and servers; providing software distribution, hardware and software inventory and reporting. As a result HSBC was able to make cost and time savings over the existing ad-hoc system with more efficient software delivery and establishment of licensing needs.• Led the design, configuration, migration and consolidation project for HSBC Canada’s user, workstation and server population into the North American Active Directory (AD) domain as part of a single global HSBC AD Forest. I used Quest’s migration tool to seamlessly migrate from Windows NT 4.0 to Windows Server 2003. This global flagship project was completed without impact to the Business.• Implemented Group Policy Objects (GPOs) in HSBC’s AD to centrally configure and manage 21,000 users, workstations and servers; realising a large cost and time saving, as well a consistent support environment. • Architected and implemented HSBC’s Single Sign-On (SSO) integration with AD to replace the Bank’s ailing SSO application. By collaborating closely with CA’s Research and Development in Australia a more reliable and stable system was established; any outage was detrimental to revenue, and visible to customers. This integration was a first for CA in North America. • Designed the Canadian AD Organizational Unit infrastructure to enable GPO application throughout Canada.• Led both eTrust and AD support within HSBC, providing management and guidance to related support teams.• Managed the Eastern Canada proxy server cutover for HSBC Canada. Collaborated with technical teams throughout Canada, providing a unified system across Canada which resulted in reduced support and infrastructure costs and improved quality of service to the user.

Provided oversight of the release of software and new process and applications for the Department of Work and Pensions in the UK. Overhauled the process which was causing delays in getting projects to fruition.

Provided technical solutions for the business requirements of customers.

Created detailed pre-sales environments for customers requiring Internet based identity management systems for their web sites.

Asked back to Ericsson to manage and implement their year 2000 workstation and server upgrades to safe guard against costly factory outages.

Managed the roll-out out of Windows NT server and workstation systems across EWS' UK-wide rail network.

Managed Ericsson's technical help desk, during the roll out of Windows NT systems at their factory site.

Architected changes to Ford Credit's systems in Poland and across Europe in an OS/2 environment. Migrated systems to Windows NT and developed and implemented Ford Credit's disaster recovery environment.

Coded a management system for distributing applications around IBM UK using NVDM/2 in parallel REXX. Upgraded OS/2 server systems across the UK. Provided support for workstation and server issues for the UK IBM infrastructure.

Designed, coded and implemented a life cycle monitoring system for IBM multiplexers in C++ to record their progress through the manufacturing process.