As CTO I have taken a leadership role in significant company-wide initiatives in technology. A notable accomplishment is the development and deployment of the next generation of E Suite, a cloud-based platform for kiosks built with modern technologies that replaced Eflyn's legacy kiosk CMS.I bring comprehensive expertise in software development, using technologies like NodeJS, Angular, TypeScript, Electron, Linux, Google Cloud, MySQL, MongoDB, and Docker. Collaboration is a crucial part of my role. Utilizing Git for version control, I have led programming teams with efficiency and clarity, facilitating the smooth operation of development cycles and ensuring the delivery of high-quality software.My responsibilities extend to driving the strategic direction of technological innovation within the company. I set development standards, lead complex projects, and ensure that the technology we create aligns with our business goals and provides value to our customers.

As SVP Operations, I also successfully launched numerous kiosk projects across the US and Canada. I was at the helm of developing the company's next-generation operations model to scale kiosks as a platform. This comprehensive model covered a multitude of operations, starting from the sourcing of materials to manufacturing kiosk hardware in factories. The scope also included shipping, receiving, and quality assurance in Eflyn's warehouses in Canada and later expanded to the United States. Through efficient provisioning of products, I ensured timely fulfillment of client and project requirements, driving customer satisfaction and operational efficiency.I was also instrumental in streamlining customer support channels at Eflyn. I implemented robust processes and conducted extensive staff training to ensure quick identification and resolution of customer issues, thereby enhancing the overall customer experience.

As a Senior Software Engineer at Eflyn, I spearheaded the development of a novel cloud-based platform for managing kiosks and their content, leveraging key technologies like NodeJS, Angular, Nest.JS, and Google Cloud, among others. I led the project from conception to deployment, ensuring it met company-specific business requirements. Besides technical implementation, I efficiently coordinated our programming team using Git, facilitating effective collaboration and timely delivery of this high-quality software. This platform served as a testament to my innovative approach and my proficiency in creating scalable and robust software solutions.

As SVP Operations, I also successfully launched numerous kiosk projects across the US and Canada. I was at the helm of developing the company's next-generation operations model to scale kiosks as a platform. This comprehensive model covered a multitude of operations, starting from the sourcing of materials to manufacturing kiosk hardware in factories. The scope also included shipping, receiving, and quality assurance in Eflyn's warehouses in Canada and later expanded to the United States. Through efficient provisioning of products, I ensured timely fulfillment of client and project requirements, driving customer satisfaction and operational efficiency.I was also instrumental in streamlining customer support channels at Eflyn. I implemented robust processes and conducted extensive staff training to ensure quick identification and resolution of customer issues, thereby enhancing the overall customer experience.

As the VP of Kiosk Development at Planaday, I led the implementation of self-service hotel concierge kiosks, revolutionizing the guest experience. My role involved app programming, seamless integration with booking systems, and hardware-software coordination. I ensured flexibility, customization, and flawless performance of the kiosks, contributing to revenue generation and guest satisfaction. My experience at Planaday empowered me to innovate and provide guests with a streamlined, personalized, and efficient means of planning and booking their experiences.

At AMBIANZ INC. I assisted in developing marketing/advertising campaigns as well as brand awareness strategies. I also worked to improve the social media marketing strategies of various clients and helped them achieve higher rankings on search engines through SEO (Search Engine Optimization.)