Dawda Saye Email & Phone Number

Szczecin, Pl

Szczecin, Zachodniopomorskie, Poland

- Managing and nurturing client relationships to ensure satisfaction and retention.- Identifying and acquiring new business opportunities.- Preparing and presenting detailed proposals and quotations.- Coordinating with internal teams to ensure timely delivery of services.- Monitoring and analyzing client account performance.- Handling client inquiries and resolving issues promptly.- Conducting regular client meetings to review progress and address concerns.- Developing and implementing account strategies to achieve sales targets.- Maintaining accurate records of client interactions and transactions in the CRM system.- Providing clients with training and support on Certum products and services.- Represent Certum by Asseco at exhibitions all over the world.

Szczecin, Zachodniopomorskie, Poland

- Providing comprehensive support to account managers in their daily activities, requiring exceptional prioritization skills.- Compiling and analyzing financial data.- Preparing quotations for services to be executed on vessel fleets.- Reviewing and approving drafted contracts from account managers, ensuring alignment between the company and external customers.- Acting as an intermediary between the legal team and account managers for bespoke contracts and other non-standard requirements.- Registering signed documents in the local CRM system.- Conducting onboarding and training for new hires.

Szczecin, Zachodniopomorskie, Poland

- Providing customer service via email and telephone.- Selling the company’s products and services.- Acquiring new customers.- Building and maintaining long-term relationships with customers.- Negotiating investment and withdrawal of funds.- Training customers on how to analyze the financial market for future trades.- Reporting statements and business records.- Monitoring and analyzing trade traffic and customer behavior.- Contributing to the development of the department’s future strategies.

Szczecin, Zachodniopomorskie, Poland

- Providing email and phone assistance to Microsoft clients regarding their MCP and MCT certificates, as well as product applications.- Granting access to secured sites.- Assisting with missing exams and certificates.- Providing support with product purchases and forwarding invoices.- Supporting Customer Service Representatives with case-handling processes daily.