Dawei Xia Cmgr Fcmi Email & Phone Number

United Kingdom

Uk, Australia, Spain, Chile, Poland, New Zealand, Hong Kong Sar, Türkiye, Brazil, Mexico, The Us, Middle East, Ireland, Saudi Arabia And India., Gb

I lead a multi-regional team of 30 professionals to deliver a range of support for a global operation based in the UK, Africa, the Middle East, and Asia Pacific. My role ensures that our business operations and processes align seamlessly with our strategic goals. By collaborating with departments such as IT, Finance, and Procurement, I facilitate the effective execution of business strategies through optimised operations design and technology solutions.Key aspects of my role include:Operations Strategy- Ensure that business strategies are effectively implemented through the appropriate organisational and process structures.- Work closely with senior management to understand business goals and translate them into actionable plans.Operations and Process Design- Develop frameworks and models that describe the business functions and processes.- Define and structure the organisation to support business objectives.Business Process Management- Design and optimise business processes to improve efficiency and effectiveness.- Identify areas for improvement and implement best practices to enhance operational performance.Governance and Standards- Establish governance frameworks to ensure that business processes comply with the organisation’s risk and control standards and compliance requirements.- Develop and enforce policies and standards for operational resilience and business continuity planning.Technology Integration- Collaborate with IT architects to ensure that technology solutions support business needs.- Evaluate and recommend technology solutions that can enhance business operations.Performance Measurement- Develop metrics and KPIs to monitor and evaluate the performance of business processes.- Use data analysis to provide insights and make informed decisions to drive business improvements.Resource Planning- Collaborate with Finance to plan resource allocation in the annual budget.- Monitor resource planning effectiveness to maximise utilisation.

Uk, Australia, Spain, Chile, Poland, New Zealand, Hong Kong Sar, Türkiye, Brazil, Mexico, The Us, Middle East, Ireland, Saudi Arabia And India., Gb

Led the embedding of first-line risk & control frameworks and standards within the Global Operations and Healthcare Management Directorate and built a first-line risk and controls team of 5 from scratch.Key achievements include:Shift in Risk Culture- Led continuous educational initiatives to influence the organisation's risk culture.- Advocated for best practices, integrating risk management into strategic planning.Strategic Risk Analysis- Provided nuanced risk versus opportunity analyses for strategic transformation.- Enabled informed decision-making that was aligned with long-term organisational objectives.Incident Response & Remediation- Led cross-functional responses to privacy and data breach incidents.- Implemented measures to reduce reportable data breaches and realign the risk profile.Executive Strategy Support- Collaborated with Executive Leadership to address current and emerging risks.- Offered expert insights and recommendations to enhance operational resilience.Innovation & Sustainability- Contributed to Bupa’s first eco-Disruptive initiative, achieving national recognition.- Adapted risk management strategies to support sustainability and innovation goals.

London, London, Gb

Headed the first-line risk management for the Group Finance department in the well-known British insurance and investment company. Served as the go-to risk management consultant for the department's Leadership team, shaping risk policy and strategic alignment.Managed the daily operation of the Group Finance risk management framework. Produced vital risk Management Information (MI) and chaired the monthly Group Finance Risk Forum, thereby ensuring a consistent and well-coordinated approach to risk oversight.Managed the maintenance of the Risk Register and led Risk & Control Self-Assessment (RCSA) exercises. Ensured the framework was robust and adaptive to both current and emerging risks.Oversaw the regular Control Attestation process. Identified control gaps and ensured that remediation plans were not only agreed upon but also rigorously tracked for effectiveness.Took a leading role in formulating the department's business continuity plans. Coordinated disaster recovery scenario exercises to test the robustness of existing plans and made necessary adjustments for optimisation.

London, London, Gb

Supported governance and risk management activities in 1/2LOD.

London, London, Gb

London, London, Gb

Executive Mba, Business Administration And Management, General

Postgraduate Diploma, Digital Electronics

Bachelor Of Engineering (B.Eng.), Electronic Engineering