Dawid Milewski

Dawid Milewski Email and Phone Number

Founder @ Little Yoddha Steps
Loughrea, G, IE
Dawid Milewski's Location
Loughrea, County Galway, Ireland, Ireland
Dawid Milewski's Contact Details

Dawid Milewski work email

Dawid Milewski personal email

n/a
About Dawid Milewski

With over 15 years of experience in the customer service industry, I am a support specialist at Shopify, where I create and maintain training materials and knowledge bases for advisors and merchants. I also mentor, train, and guide less experienced advisors, and drive productivity in reaching set targets and intended outcomes.As a passionate advocate for personal development, physical and mental well-being, I have obtained certifications as a fitness trainer, an intermittent fasting specialist, and a mindfulness-based cognitive therapy teacher. I believe that these skills are imperative for any organization's success, as they enhance the quality of life and performance of both customers and employees. I also run my own website, yoddhamind.com, where I share my insights and tips on fitness and mindfulness.

Dawid Milewski's Current Company Details
Little Yoddha Steps

Little Yoddha Steps

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Founder
Loughrea, G, IE
Website:
shopify.com
Employees:
7900
Dawid Milewski Work Experience Details
  • Little Yoddha Steps
    Founder
    Little Yoddha Steps
    Loughrea, G, Ie
  • Shopify
    Support Specialist - Advisors
    Shopify Feb 2022 - Present
    I am primarily responsible for collecting information, writing, and maintaining training materials and the knowledge base Advisors are using in servicing Merchants. The role also involves mentoring, training and guiding less experienced Advisors, and driving productivity in reaching set targets and intended outcomes.
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  • Shopify
    Support Advisor
    Shopify Feb 2021 - Feb 2022
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  • Yoddha Mind
    Founder
    Yoddha Mind Nov 2021 - Present
    Galway, County Galway, Ireland
    Yoddhamind.com
  • Electronic Arts (Ea)
    Game Specialist
    Electronic Arts (Ea) Feb 2018 - Feb 2020
    As a game Specialist I was dealing with a variety of escalated cases ranging from In-Game specific, to complex hardware/software related technical support issues. I was providing my expertise seeking an instant resolution or, should that not be possible, I was spotting patterns and raising problems that required studio's attention. My specific area of expertise was technical support queries. Reviewing DXDiag and MSinfo reports and designing successful technical troubleshooting guides.
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  • Electronic Arts (Ea)
    Terms Of Service Administrator
    Electronic Arts (Ea) Mar 2019 - Jan 2020
    Galway, Ireland
    While working as a Game Specialist I was also assisting our Terms of Service department as an administrator. The role involved dealing with a high volume of cases that often needed a snap judgment. In this role I was able to spot an opportunity of improving one of our core process. This led to a much higher accuracy in correctly establishing locations of the violation committing hardware.
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  • Electronic Arts (Ea)
    Technical Support Consultant
    Electronic Arts (Ea) Feb 2019 - Jan 2020
    Galway, Ireland
    While I was holding the Game Specialist position, I was also assisting with technical consultation to our contractors based in various centers across the globe via several dedicated Slack channels. This role required a great degree of tribal knowledge, tenure and patience. The advise was provided to often new employees and it was of imperative importance to assist them with empathy and understanding.
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  • Electronic Arts (Ea)
    Tier 1 - Polish Support Line
    Electronic Arts (Ea) Mar 2013 - Feb 2018
    Galway, Ireland
    Providing excellent customer support on the front line in a fast paced environment via chat, email and live calls. This role involved dealing and solving issues of technical, account and billing and various other natures. Spotting patterns and escalating emerging issues to relevant departments.
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  • Bioware
    Tier 3 - Customer Service Representative
    Bioware Feb 2012 - Feb 2013
    Galway, Ireland
    Dealing with a variety of Tier 3 issues, ranging from complex technical problems, account and billing queries, to in-depth game mechanics related to the "Star Wars Knights of the Republic" game.
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  • Costa Coffee
    Barista
    Costa Coffee Jan 2011 - Feb 2012
    Limerick, Ireland
    In this role I was brewing excellent coffee and maintaining highest standards of hygiene in a very busy environment - while maintaining a positive, customer friendly attitude. I was also responsible for stocktaking and making sure that served food is always fresh.
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  • Essential Salon Supplies
    Warehouse Lead
    Essential Salon Supplies Jan 2009 - Jan 2010
    Limerick, Ireland
    In this role I was responsible for stock taking, making sure orders are dispatched accurately and on time. Tracking logistics and dealing with complaints. I was leading a team of four people.
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  • Sykes Enterprises, Incorporated
    Customer Relations Officer
    Sykes Enterprises, Incorporated 2008 - 2009
    Shannon, Co. Clare Ireland
    During that time I was working within the Sony VAIO department- dealing with high profile customer's complaints. This role involved a great degree of self-organisation and tough me how to deal with often very distressed customers.
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  • Sykes
    Technical Support Specialist
    Sykes 2006 - 2008
    County Clare, Ireland
    This position involved answering inbound live calls to provide technical assistance with troubleshooting a variety of electronic devices, mostly VAIO laptops. This was my first encounter with working as a technical support agent while using my second language. My technical amplitude made me very successful in this role and my English proficiency arose to the level equal of the native speakers. Invaluable experience.
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  • Telekomunikacja Polska
    Customer Service Representative
    Telekomunikacja Polska 2002 - 2004
    Katowice, Silesian District, Poland
    This was my first experience within the Customer Service world. A very busy environment where I was handling 100 contacts per day on average. Being a very young adult, this experience had put a trajectory on my career that I am still striving and evolving within.

Dawid Milewski Education Details

Frequently Asked Questions about Dawid Milewski

What company does Dawid Milewski work for?

Dawid Milewski works for Little Yoddha Steps

What is Dawid Milewski's role at the current company?

Dawid Milewski's current role is Founder.

What is Dawid Milewski's email address?

Dawid Milewski's email address is da****@****ify.com

What schools did Dawid Milewski attend?

Dawid Milewski attended Uniwersytet Śląski W Katowicach.

Who are Dawid Milewski's colleagues?

Dawid Milewski's colleagues are Ikue Takahashi, Shakil Rana, Senad Šabić, Julie O'reilly, Zachary Sabean, Carly Kowalski, Jesse Van Patter.

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