It Consultant
Current• Managing content and user support in Learning Management System• Ensuring the integrity of migrated data using variety of tools (Zeiss CurioZ, SecureLink)• Quality Assurance• Working with ticketing systems and issue trackers• Following policies & procedures related to data security• Preparing and updating product documentation• Using Microsoft Azure to analyze root cause of server failures• User account support• Adapting server configuration to fit individual client needs.• Navigating specialized vendor documentation