Dawid Kryniewski Email & Phone Number

Wrocław, Pl

Wrocław, Dolnośląskie, Poland

• Lead the design and execution of a global strategy for the Order-To-Cash processes, including associated policies and technologie• Review existing processes, structures, and systems with a focus on simplifying and standardizing them and setting up KPIs and success criteria• Conduct regular performance reviews, set objectives, and identify growth opportunities for Team Leads• Drive process transformation with a focus on reducing process costs and maximizing investment returns• Assess opportunities for service improvement and/or expansion against business objectives and determine means to implement new and innovative technical and process based solutions• Benchmark Business Service Center against other companies and stay abreast of process trends and leading practices to formulate strategic direction and drive continuous process improvements• Participate in detail design of processes to be transitioned to the centre• Ensure that processes transitioned are in line with design of OTC blueprint for processes, technology and ways of working• Actively engage and lead stakeholders to embrace and adopt the globally standardized processes, with regional and local requirements customization required for legal/tax compliance• Overseeing the daily operations of the Credit and Collections teams, managing a workforce of over 40 FTE, and supervising the month-end closure processes• Leading, guiding, and overseeing the team, while fostering talent development, performance management, and strategic planning; improving the team's capacity to provide outstanding customer service• Developing and ensuring the achievement of KPIs related to the accuracy, completeness, and promptness of credit and collections activities; ensuring aging invoices and payments are promptly identified, reconciled, and resolved• Clearly define Order-to-Cash transformation project objectives and formulate project plans with timelines, milestone deliverables, critical path analysis and budgets.

Wrocław, Dolnośląskie, Poland

• On-time transition of relevant processes and drive of optimal process execution in the BSC• Achievement of pre-defined efficiency target for O2C process tower• Performance review for relevant Team Leads• Identification and selection of suitable hub candidates• Overview of project activities to successfully ramp-up the newly established organization (i.e. ensure legal entity transition quality including knowledge transfer and process documentation).• Management of hiring plan and performance of hiring recommendations.• Leadership of OTC team to assure high quality performance of timely delivery of month end tasks, correct bookings and balance sheet reconciliation of the AR Accounts• Improve the OTC process constantly on the basis of feedback and requests for change • Liaise with other teams to improve and optimize the process• Assurance of compliance within Tax and other regulations • Empowerment, management and coaching of a Team Leads• Ownership for OTC optimization initiatives like standardization and automation initiatives to achieve process simplification, increase efficiency and reduce cost of execution • Performance of pay and promotion decisions• Conduction of performance review meetings• Provision of budget recommendation

Krakowski, Małopolskie, Poland

• Reporting to O2C Global Process Owner• Taking proactive actions, with BPO partner, to encourage timely debt payments• Guiding BPO partner to resolve billing issues and report on collection activity and accounts receivable status• Reviewing the existing processes, structures, and systems with a focus on simplifying and standardizing them• Driving improvement in collection, cash application and billing processes to achieve best-in-class status• Taking full ownership of process design and implementation with a focus on reducing process costs and maximizing investment returns• Establishing clear and concise Key Performance Indicators (KPIs) for processes, monitor and perform root cause analysis to ensure process performances are as expect• Establishing clear Service Level Agreement (SLA) and Reverse SLA (RSLA) and ensure that clear communication to stakeholders and that teams are able to deliver on them• Constantly assessing opportunities for improvement and determine means to implement new and innovative technology-driven solutions• Improving internal control environment to more efficiently monitor transaction risk and financial exposure• Reviewing and signing-off on Desk Top Procedures (DTP)• Detail designing of processes to be transitioned to Dyson Business Centre from BPO partner• Engagement with our BPO partner and monitor their performance, ensure delivery against the agreed SLAs

Krakowski, Małopolskie, Poland

• Reporting directly to CFO• Manage end-to-end process for customer billings, receivables management and collections across locations in APAC, EMEA and Americas• Leading three teams of AR accountants working in different locations (time zones)• Manage customer onboarding process, contracts validation, and setup, including VAT and WHT settings• Managing weekly and ad hoc billings/invoicing cycle• Managing credit note requests, approvals, reconciliations and questions• Managing PRC customer invoicing (by 3rd party) and handling customer issues• Managing the month-end close including sales invoice cut-off and accruals• Set and monitor team KPIs relating to accuracy, timeliness and completeness of invoicing• Identify, recommend and implement agreed process and system enhancements to reduce manual effort and increase automation of billings activities

Kraków Area, Poland

• Leading a team of Invoice to Cash process specialists (15 FTE)• Communicate clear goals and expectations• Motivate, support and lead the Team to deliver targets• Lead a team to ensure workload is adequately covered• Provide a first point of escalation for the team• Assess level of subordinates competencies and ensures they are trained and developed ina most effective and appropriate manner• To supervise all Invoice to Cash processes in the area of Collection & Credit Control in compliance with Amer Sports Credit Management Policy• Ensuring that daily operations are carried out according to set targets and in respect with SLAs• Monitor team’s performance on a regular basis and address performance issues whereapplicable• Guarantee process continuity• Deliver Group targets• Cascade, measure and deliver AFSS targets• Manage (plan, lead, organize & control) all work in progress for the team, ensure allservice levels and deadlines are achieved using effective resource planning• Completing action plans in order to prevent future problem reoccurrence• Manage customer relationship to ensure a positive customer experience

Kraków Area, Poland

• Day to day leadership responsibilities of credit control team• Hold regular one-on-ones with credit team, documenting outcomes and action plans• Monitor teams performance on a regular basis and address performance issues where applicable• Drive robust collection of credit owned debt• Train, motivate and develop the credit control team in system and operational processes• Act as escalation contact with clients and other internal teams• Drive high performance within the credit team• Monitor codification, collection comments and dispute management / identification• Ownership of specific reporting tasks for the business and credit control team• Development and standardization of written policy documentation related to the credit and customer set up process.• Establish and regularly review customer account terms and limits by gathering information via financial statements, industry credit reports, D&B reports, Riemer reports, SICA reports, and trade references.• Assign and manage customer credit limits including a review prior to the start of each selling season.• Communicate with Sales, Customer Service and Finance on high risk orders.• Provide regular updates to the Finance management, Sales, and Customer Service regarding at-risk past due amounts and assess need to reserve and/or escalate collection process.• Process improvement initiation and quality reviews to simplify and improve productivity• Resolve credit issues with customers

Kraków, Woj. Małopolskie, Polska

Transition of ITC process from USA to Poland, 8 week's training at Wilson Sportng Goods Headquarter in Chicago• Daily AR management: reviewing and tracking of AR status, follow up on overdue invoices• Request payment remittance from customers• Establish payment dates with customers by phone• Collect, progress and escalate high importance information• Assist in the preparation of management reports• Ensure that the collection processes are followed• Produce monthly statements to send to external customers• Prepare and review cash forecasts for specific clients• Customer accounts maninatnance• Cash application• Ecommerce - credit card payments

Kraków, Woj. Małopolskie, Polska

• Maintaining and updating the classification of the customer ledger• Performing pre-due process• Proactively managing the overdue, dunning, Promise to Pay processes• Managing the dispute process• Running dispute reports to facilitate root cause analysis between Team Leader/OpCo• Proactively managing dispute reconciliation• Managing the credit limit exceeded process in accordance with the credit policy• Identifying held orders and taking appropriate action to resolve

Master’S Degree, Accounting And Finance, A

Bachelor’S Degree, English Language And Literature/Letters, A