Dawid Mecinski Email & Phone Number

Northampton, England, United Kingdom

Dunstable

- Technical support / customer care- Trouble shooting /problem solving- Helpdesk support - Hardware installations- Software installation- Disaster recovery- Critical PC rollouts- Team Leadership- Meeting strict deadlines

Uk

- Technical support / customer care- Trouble shooting /problem solving- Helpdesk support - Network Installations- Hardware installations- Software installation- Disaster recovery- Critical PC rollouts- Team Leadership- Meeting strict deadlines

Northampton, United Kingdom

- Monitoring CCTV on over 90 systems (remote monitoring station)- Dispatching Mobile Response Officer to alarm calls and CCTV observations and/or emergency services if needed.- Responding to alarms- Escorting Care workers on their tasks with voulnerable people.

Online

Microsoft Office 2010

Brackmills Industrial Estate, Northampton, Northamptonshire, United Kingdom

• Provide a professional, efficient, and approachable security service maintaining a high level of customer service to staff and visitors • Reception Duties• Answering and dealing with all types of incidents• Operate and control the CCTV system• Vehicle control• Perform patrol of the premises both internally and externally • Reporting any security-related incidents, hazards or unusual occurrences• When necessary, performing control procedures.

Northampton, United Kingdom

• Provide a professional, efficient, and approachable security service maintaining a high level of customer service to staff and visitors at all times. • Supervising the team in the absence of Management.• Training on job and conducting induction for new officers.• Set up and maintenance of training and licensing database for officers.• Producing weekly and monthly reports of all incidents and issues.• Liaising with the variety of customers (Shopping centre customer, employees of different shops, tradesmen etc.)• Answering and dealing with all types of incidents• Operate and control the CCTV system• Vehicle control• Managing employee’s rooster• Ad hoc tasks- for example creating database of “offenders/shoplifters” to be liaised with Police to prevent future offences/crime• Perform patrol of the centre both internally and externally • Reporting any security-related incidents, hazards or unusual occurrences• When necessary, performing control procedures

Northampton, Zjednoczone Królestwo

• Protecting property of the client from damage and theft. • Controlling all vehicles coming in and out of the yard.• Provide a professional, efficient, and approachable security service maintaining a high level of customer service to staff and visitors at all times. • Complete reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.• Maintain environment by monitoring and setting building and equipment controls including CCTV system• Prevent losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.• Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.• Carry out internal and external patrols, to ensure a safe and secure environment, recording maintenance issues, potential breaches of security or unusual occurrences

Northampton, Zjednoczone Królestwo

• Set up and after some time period collect traffic data collection equipment.• Process gathered data and produce reports to whoever has requested such survey to be made.• Installation, on-site configuration of Vehicle Activated Signs (VAS) at requested locations.• Administering, updating and managing the database of traffic survey data (database which I have created) and provide support to its other users.• Supporting Casualty Reduction Partnership with collecting traffic data or taking part in their events such as ‘Drink Drive Campaign’, school bus checks, school visits and many others.• Providing support to Community Speedwatch Programme by gathering data, providing temporary VAS sessions.• Undertake and take responsibility for correspondence, telephone calls and site visits in order to achieve a high level of customer care in line with agreed guidelines to ensure response targets are met.

Northampton

• Process all incoming abnormal loads notifications.• Liaise with haulers if the suggested routes are not suitable and offer an alternative for the haulier to consider. • Maintain records and files, and to undertake work processing and general office duties.• Keep control and be aware of the general requirements of Health and Safety legislation and to be responsible for own safety, not endangering that of colleagues and others within the workplace and the public generally when undertaking official duties. • To ensure that all services are customer focused and of high quality always working and observing proper levels of professional conduct.• If a notification needed our action, like required a private or self-escort or needed to be rerouted, action the notification adequately. • Carry out any other reasonable duties adequate with the level of post that may be required from time to time.• Provide support to Traffic Management Technician with his tasks (that included admin support to his role).• Check the weights and heights for the routes to be travelled on internal database and PC Bridge software.

Northampton

• Sort and open all incoming mail internal and external.• Ensure that all outgoing mail has proper postage paid.• Sorting and filing all Notices of Intended Prosecution (NIP’s).• Dealing with all incoming deliveries and packets.• Check through all printed NIPs and Conditional Offers have a valid address.• Enveloping NIPs and Conditional Offers.

Warsaw, Poland

• Computer Service management.• Dealing with internal and external deliveries. • Managing Help Desk and on call computer servicing.• Providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale• Building and managing networks for EA for their LAN Parties (Battlefield 1942, Battlefield Vietnam competitions).• Advising on software features and how they can be applied to assist in a variety of contexts, such as accounting, manufacturing or other specialist areas.• Handling hardware or software problems and faults and referring on to specialist technical colleagues• Assisting in organisation of ‘Warsaw Games Day’ which included; building and managing distinctive network, and making sure that all computers perform their tasks as suspected• Resolving customer queries and complaints professionally and in a timely, efficient and friendly manner• Ensuring that store standards are achieved• Providing support in other areas of the store as required

Ustron, Poland

• Providing computer service for company employees.• On Call computer service.• Working out the reasons for a fault and explaining these to the client • Fixing equipment, including printers and scanners (known as peripherals) • Setting up new equipment and upgrading existing systems • Testing and servicing equipment • Recording problems and their solutions for future reference • Training clients on new systems or software applications.• Managing existing network • Routine system and computer checks • Installing and configuring computer hardware operating systems and applications.• Monitoring and maintaining computer systems and networks; • Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.• Troubleshooting system and network problems and diagnosing and solving hardware or software faults.• Replacing parts as required.• Working continuously on a task until completion (or referral to third parties, if appropriate); • Prioritising and managing many open cases at one time.• Promptly establishing a good working relationship with customers and other professionals, e.g., software developers.• Testing and evaluating new technology.

Cisco Ccna Further Qualification

Certificate, Cyber/Electronic Operations And Warfare

Certificate, Btec Level 1 And Level 2

Intermediate Level of Apprenticeship in Providing Security Services Edexcel BTEC Level 2 Certificate in Knowledge of providing security.

Data Protection Training

Data Protection Act

Cisco Ccna Training, Passed With 98%

Cisco CCNA

General Studies