Attending to client queries received from the information and SMS systems.Addressing doctors' requests logged on the Meditech electronic health record (EHR) system and following up on all doctors' information.Communicating patient test results via SMS to doctors.Attending to telephonic customer queries or complaints regarding results or conduct, investigating these and providing feedback.Compiling a monthly roster for the client services section as per set company standards and operating procedures.Compiling client services reports and submitting these to the Head of Department for review and approval.Adhering to set company standards and operating procedures.

Planning, managing, and implementing digital marketing strategies, creating engaging content, and executing effective social media campaigns to boost brand awareness and audience engagement.Working effectively in a team with colleagues across various departments to achieve common goals and ensure project success.Planning, promoting, and executing webinars, managing logistics, and ensuring successful online events.Managing cost-per-click (CPC) campaigns, optimising advertising for better performance and ensuring effective budget allocation for maximum return on investment (ROI).Executing email marketing campaigns.Creating, curating, and managing content that drives audience engagement and supports marketing campaigns across multiple channels.Generating innovative ideas and solutions, contributing to unique marketing campaigns and problem-solving strategies.Employing strong analytical skills to assess situations, identify problems and devise effective solutions, ensuring strategic decision-making.Using design tools to create visually appealing marketing materials, including graphics, advertisements, and social media posts.Utilising marketing automation software to streamline marketing tasks, manage campaigns, and analyse performance metrics.

Selling motor vehicles by understanding customer needs, presenting suitable options, and negotiating terms. Ensuring timely collection and delivery of vehicles, conducting thorough inspections for damages, and coordinating necessary repairs. Assisting customers with financial transactions both at the bank and on-site, handling related administrative tasks and providing exceptional post-sales customer service.Reporting regularly to management on sales activities and vehicle conditions.