Dawn Carnegie Email and Phone Number
Dawn Carnegie work email
- Valid
Dawn Carnegie personal email
With over 30 years of customer service skill, I have become adroit in root cause analysis when dealing with service and procedural issues. I have a proven track record of excellence in providing an exceptional customer experience as well as being a leader among my peers.
-
Sr. Specialist Service, Delivery And ExperienceComcast/Nbc UniversalWashington, Pa, Us
-
Sr. Specialist Service, Delivery & ExperienceComcast/Nbc Universal Nov 2022 - PresentVirtualHandling high-level employee benefits escalations, providing root-cause analysis of processes and procedures
-
Customer Account Executive (Escalations) Executive Customer RelationsComcast Apr 2020 - Present
-
Customer Experience ProfessionalComcast Jan 2014 - Apr 2020York, Pa-provide technical support for cable tv, digital voice and internet-root/cause analysis, escalation and follow up-was a coach in the Peer Assisted Learning Program-provide floor support for agents through Supervisor On Duty chats-analyze date and provide ideas to reduce supervisor escalations via the Chat Reduction Task Force-created a soft launch program to assist New Hires in their transition to taking calls solo at the York Call Center
-
Recptionist/Licensed Insurance ProfessionalMcmillan Insurance Agency Apr 2014 - Dec 2014Shrewsbury, Pa-Providing certificates of insurance upon request-Reaching out to insured who were at risk to retain them-Being an ambassador for the company
-
District AdministratorAflac Apr 2013 - Jan 2014Harrisburg, Pennsylvania Area-Created spreadsheets for 15+ agents for customer retention-Provided software technical support -Served as a liaison between agents and corporate headquarters -
Assistant Store ManagerWalmart Jan 2012 - Apr 2013Dundalk, Md-Conducted hiring interviews-Provided scheduling and coaching for 125+ associates-Provided overnight stocking support for the store -
Customer Service Representative/Licensed Insurance ProfessionalHms Insurance Associates, Inc. Dec 2010 - Jan 2012Hunt Valley, Md-Provided certificates of insurance upon request-Prepared commercial insurance proposals-supported agents in customer retention -
Sales Associate - Team LeadBath & Body Works Mar 2006 - Dec 2010Lansing, Michigan Area / York, Pa Area-Lead team in reaching daily sales goals-Delighted customers by providing hands on demonstration of product-Provided stock support for the store -
Project Management AssistantMetso Mar 2007 - Dec 2008York, Pennsylvania Area-Provided documentation and logistical support for the manufacturing and international shipping of mill grinding equipment-Provided translation support during international conference calls with Spain, France, Germany and South Africa-Translated equipment blueprints from Spanish and German to English
Dawn Carnegie Education Details
-
English Language And Literature, General -
General Studies
Frequently Asked Questions about Dawn Carnegie
What company does Dawn Carnegie work for?
Dawn Carnegie works for Comcast/nbc Universal
What is Dawn Carnegie's role at the current company?
Dawn Carnegie's current role is Sr. Specialist Service, Delivery and Experience.
What is Dawn Carnegie's email address?
Dawn Carnegie's email address is da****@****ast.com
What schools did Dawn Carnegie attend?
Dawn Carnegie attended Houston Baptist University, Lansing Christian School.
Not the Dawn Carnegie you were looking for?
-
dawn carnegie
Inverurie -
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial