As a Technical Support Specialist at UMG/DEL MEDICAL, I provide technical assistance and solutions to customers and dealers for various medical imaging products. I have over 3 years of work experience in technical support, hardware, and troubleshooting, and I am proficient in programming, data structures, algorithms, and software engineering.I graduated with a Bachelor of Science degree in Computer Science from Hawaii Pacific University in December 2021, where I developed a keen interest and expertise in robotics. I have worked with cutting-edge technology and solved complex problems in various engineering and healthcare domains, such as Diligent Robotics and DL & Associates, LLC. I am passionate about improving the quality and efficiency of healthcare services and products, and I strive to deliver excellent customer service and satisfaction.