Dawn Baker Email and Phone Number
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Highly experienced results-driven professional with a unique blend of experience in Business Operations and Software Implementations. Over 32 years of industry experience including operations management, sales forecast, distribution, manufacturing, supply chain, and service. Roles include Materials Manager, Buyer/Planner, Oracle EBS Specialist, Senior Systems Analyst, Oracle Functional Consultant, Manager of Project Deliverable Quality and Project Manager. Varied experience as a business user, business process analyst, business process owner, functional consultant, and project manager. A dynamic, highly motivated individual commanding outstanding communication skills, interacting effectively with all levels of management, staff, and clientele. Self-focused and disciplined as well as committed to team participation and development. Possess exemplary time management and operational skills. Coordination of multiple projects simultaneously. Utilizing a hands-on management style, fostering participation and an environment in which others can grow and excel.Key Strengths Include:• Excellent understanding of business processes from end to end• Extensive, in-depth experience across multiple modules in Zoho Projects, Oracle eBusiness, Cloud, and CRM applications• Leading/managing projects from inception and set-up to final and production support• Excellent communication, presentation, and documentation skills with a multitude of industry standards• Combines technical and communication skills with operational insight to deliver innovative IT solutions resulting in enhanced accuracy/efficiency, value-added, and lower operating costs.• Strategically plan project directions and management systems that deliver expected results and meet critical deadlines.• Excellent analytical and technology expertise in defining business processes for employees, clients, management, customers, and suppliers.• Achieve total customer satisfaction through comprehensive training and support of multi-level personnel in optimum use of Zoho Projects, Oracle EBS, Cloud, and CRM systems• Board experience with multiple project management methodologies and regulatory compliance requirementsSpecialties: Oracle eBusiness MFG / Distribution, Procure to Pay, Order to Cash, SOX, SDLC, and CRM
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Senior Business Analyst / Project Manager / Manager Of Project Deliverable QualityNexinfo, Inc. Mar 2016 - PresentSanta Ana, California, UsSupporting Business Users across worldwide sites for business processes, integration, & application issues during implementation projects & post-go-live.Conduct reviews with business users to understand the scope in support of the projects utilizing the unity process.Provided status to Steering Committee, Client Project Manager, & Business Users for on-time, on-budget, & quality solutions.Supporting 12 Eco-Systems (Boundary Apps/Interfaces) with their integration points, & cross-system testing, while understanding features & functionalities.Worked with technical teams (internal client & offshore) to secure technical analysis & resolutions including developments.Tested solutions on test systems (E2E, UAT, Validation) ultimately migrating to production while mitigating risks.Reviewed business process flows, Standard Operating Procedures (SOP), & user procedure documents utilized for day-to-day operations.Created, revised, & processed extensive documentation including but not limited to Specifications, & Change Requests, in support of projects utilizing the necessary stringent pharmaceutical rules & regulatory requirements.Documentation practices for all governing compliance requirements such as 21 CFR Part 11, SOX, & project management methodologies.Maintain Project Planning & Managed resources in support of tracking implementation progress.Developed standard operating procedures program including templatized documents for multiple modules utilized by clients for a more efficient implementation streamlining via S.T.R.I.V.E. methodology designed & trademarked.Quality guidance for numerous projects.Zoho Projects Administration including defining SOPs for client, business & project management users.CLIENTS:ANI Pharmaceuticals Oracle HCMSakura Finetek Oracle Financials, SCM, CX, Sales, CPQ, B2B Services & FSNWCC Oracle HCM, Core Financials, Grants, Projects, Planning & BudgetingGilead Sciences redesign, upgrade adding new organization & upgrade Loftware -
Oracle Ebs SpecialistEagle Creek Software Services Aug 2010 - Dec 2010Eden Prairie, Mn, UsDetermined specific customer requirements, established specifications and created supporting documentation.• Served as Oracle eBusiness Suite system expert for data mapping conversions and interfacing between systems.• Developed test scripts for integration testing between Oracle EBS and CRM.• Conducted CRM training for CRM System Administration.• Clients included School Specialty Inc., Bentley Prince Street, Emerson Network Power each utilizing Oracle EBS and CRM. -
Senior Systems AnalystNovatel Wireless, Inc Apr 2007 - May 2010Develop software set-ups for Oracle application CRM and eBusiness modules such as PO, BOM, INV, ENG and OM and assist in AR, AP, Cost Management modules. Apply extensive expertise in SOX/SDLC compliance ensuring internal financial controls are established.Support unique business requirements through customized system's modifications enabling functionality currently not available in standard Oracle software. Coordinate data conversion. Thoroughly test and validate applications for accuracy. Identify, trouble-shoot and correct any bugs or set-up issues.Served as Project Manager/Lead on multiple projects including the launch of Oracle eBusiness Suite and Siebel CRM system.Analyze software applications problems, collaborate and interact with Oracle/Siebel Support in creating solutions through workarounds or patching processes.Conduct personnel training sessions in using Oracle/Siebel applications modules focusing on each individual's job duties.Provide timely and detailed on-going support of the business processes.Directly accountable for migration of production set-up modifications to Oracle/Siebel applications.
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Oracle Applications Functional Lead ConsultantSoltre Technology, Inc May 2005 - Apr 2007Conducted current and future state analysis of Legacy system and designed migration plans to Oracle eBusiness Suite for various clients. Reviewed specific customer requirements, established specifications and led the implementation of Oracle applications for manufacturing and distribution (PO, BOM, INV, ENG, OM). Provided assistance with AP, AR and Cost applications modules.Served as Project Manager/Lead on the launch of Oracle eBusiness Suite system.Trained client personnel in their job related Oracle ERP software applications.Continuously supported clients during and post live implementation. Worked closely with Oracle Support in providing creative solutions for any bugs or setup issues.Clients included Azul, PPG, Novatel Wireless each utilizing Oracle 11
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Materials ManagerKentmaster Manufacturing May 2002 - May 2005Effectively supervised Shipping/Receiving Departments, controlled inventory levels and applied min-max planning to prevent stock outs. Actively managed purchasing functions, monitored supplier deliveries and coordinated return-to-vendor shipments.Recognized as the Oracle Expert and served as the sole contact for company personnel in resolving Oracle related issues. Trained department personnel in Oracle Applications 11i. Performed inventory and operations transactions in Oracle 11i (INV, PO, WIP, BOM, OM and AR) on a daily basis and promptly reconciled discrepancies.Designed an improved warehouse layout to maximize storage of inventoried products.Managed critical BOM and part number modifications.
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Oracle Applications Functional Lead ConsultantIndussoft May 2000 - Nov 2001Analyzed current and future state of clients' Legacy systems for conversion to Oracle Applications software. Charted new business process workflows for future Oracle functionality. Set up software for Oracle modules PO, BOM, WIP, INV, OE/OM, WIP, MDS, MRP, Supply Chain and Service. Assisted with AR, AP, Cost Management, Contracts/Service and Self Service Web applications modules.Clients included eGain, Foundry Networks, Inc. and TASQ Technology each using Oracle 11
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Oracle Applications Functional ConsultantAxion Consulting Solutions Feb 1999 - May 2000
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Import CoordinatorSony Electronics Oct 1990 - Feb 1999San Diego - Us | Tokyo - Jp, Us
Dawn Baker Skills
Dawn Baker Education Details
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Purchasing Oracle UniversityInformation Systems -
General Education Hartnell College -
General Education Miramar College
Frequently Asked Questions about Dawn Baker
What company does Dawn Baker work for?
Dawn Baker works for Nexinfo, Inc.
What is Dawn Baker's role at the current company?
Dawn Baker's current role is Project Manager/Senior Business Analyst at NexInfo, Inc..
What is Dawn Baker's email address?
Dawn Baker's email address is aw****@****hoo.com
What schools did Dawn Baker attend?
Dawn Baker attended Purchasing Oracle University, General Education Hartnell College, General Education Miramar College.
What are some of Dawn Baker's interests?
Dawn Baker has interest in Children, Education, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Animal Welfare.
What skills is Dawn Baker known for?
Dawn Baker has skills like Erp, Business Process, Oracle E Business Suite, Oracle Applications, Business Analysis, Software Documentation, Testing, Business Process Improvement, Integration, Data Migration, Management, Project Management.
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