Senior Process Improvement Analyst
CurrentPartnered with IT, Client Data Management, and Sales to provide accurate, timely data. Identified data issues and worked with multiple departments to make corrections. Wrote and tested scripts to update data. •Automated and improved processes for loading Provider Master Lists (PML); outreached to field sales to identify source of PML. •Performed weekly/monthly comparisons between company data and the PML to ensure providers were correctly active in the system. •Collaborated with healthcare clients to receive files via FTP and setup file mappings; testing and monitored files. •Authored instructions, unique to each client, for internal users to use to identify active Providers.•Developed a reporting and tracking process for Disclosures of Ownership to consolidate data and provide actionable reports to senior managers; performed data cleanup in existing systems.•Collected data from 4 sources utilizing 11 different reports and created a process to consolidate the data, track and document incoming DOOs into one source. •Worked with IT to create internal process for on-going provider sanctions and license monitoring to eliminate the use of a 3rd party vendor. •Researched rejected claims, identified trends; performed data cleanup projects to eliminate rejections.•Using VBA, reduced turnaround time by manipulating exported data into format required for importing.