Senior Process Improvement Analyst
Current- Partnered with IT, Client Data Management, and Sales to provide accurate, timely data. Identified data issues and worked with multiple departments to make corrections. Wrote and tested scripts to update data.
- Automated and improved processes for loading Provider Master Lists (PML); outreached to field sales to identify source of PML.
- Performed weekly/monthly comparisons between company data and the PML to ensure providers were correctly active in the system.
- Collaborated with healthcare clients to receive files via FTP and setup file mappings; testing and monitored files.
- Authored instructions, unique to each client, for internal users to use to identify active Providers.
- Developed a reporting and tracking process for Disclosures of Ownership to consolidate data and provide actionable reports to senior managers; performed data cleanup in existing systems.