Dawn Benjamin Email & Phone Number

Ashburn, Virginia, Us

Environment: wmA, wmA Payout, Business Rules, Product Wizard, Life COMM, Vantage, ADMI, SharePoint, MS Office (Word, Outlook), MS Excel■ Data Mapping from Vantage to Life COMM■ Data Mapping from Vantage to ADMI■ Converted Policies from Vantage to Life COMM■ Validated that the Premium Rate Class for Universal Life was populated correctly on the tables■ Validated that the Billed to Dates and Paid to Dates were converted correctly.■ Validated that the Values per Unit were correct. ■ Validated that the Data was populated in Life COMM correctly.■ Validated that the Traditional Insurance was receiving the correct Dividends.■ Helped train co-workers on the MONY Platform.■ Helped train co-workers on the Vantage One Tables. ■ Worked with onshore and offshore team members■ Attended meetings with the client and DXC team members.■ Data Mapping from RPS to wmA Payout■ Created wmA Training Manuals■ Created Data Mapping templates for the Business Rules Tables■ Created Data Mapping documents ■ Helped train co-workers on Business Rules Table ■ Helped management with Project Plan.■ Worked with onshore and offshore team members■ Wrote the Business Requirement Document - BRD■ Trained end user's how to use wmA.■ Worked on Interfaces to other systems■ Worked on updating Tables for the Client■ Worked with onshore and offshore team members

■ Wrote business specifications for client's requirements.■ Updated management on defect status including total defects executed, passed, failed, and percent completed.■ Trained other Business Analysts to use Product Wizard■ Verified and tested post conversion table cleanup.■ Verified that the Premium Rate Class for Universal Life was populated correctly on the tables.■ Tested Death Benefits for Life Policies with and without outstanding Loans.■ Tested defects and tested corrections to code; retested to sign-off on defects■ Attended daily meetings with management and other Business Analyst for daily updates and priorities■ Worked with onshore and offshore team membersEnvironment: wmA Product Wizard, Jenkins, JIRA, Lotus Notes, Net Express, MS Office (Word Outlook, Excel).

Norwell, Ma, Us

• Built the wmA Product Wizard Tables (Wealth Management Accelerator) for a Conversion • Validated the Conversion Mapping and supported the business area with help when a defect was identified. • Validated Conversion Mappings for accuracy and that all fields were populated correctly.• Identified incorrect data on the database.• Identified modifications that needed to be made to the wmA Product Wizard Tables. • Manually built tables to import to wmA Product Wizard Tables.• Attended daily and bi-weekly team meetings. • Validate that the data from the source system is being populated correctly in wmA• Researched errors from the conversion cycle and corrected the Product Wizard Tables to correct the problem.• Tested defects and tested corrections to code and retested to sign off on defects.• Processed post conversion table cleanup.• Wrote defects, update tables for fixes on defects and retest defect to validate it is ready for Production.• Implemented user acceptance testing with a focus on documenting defects and executing test cases.• Identified process inefficiencies through gap analysis.• Mapped process activities to desired outcomes to rectify operational inefficiencies.• Performed competitor bench marking analysis and identified savings opportunities and potential product enhancements.• Researched and resolved issues regarding the integrity of data flow into databases.• Documented business processes and analyzed procedures to see that they would meet changing business needs.• Mapped current processes and offered recommendations for improvement..■ Worked with onshore and offshore team members• Environment: wmA Product Wizard, Jenkins, JIRA, Lotus Notes, Net Express, Agile Methodology

• Communicate effectively with all levels of personnel, as well as customers and vendors.• Work in a fast paced work area.• Perform other duties as required.

Vukovar, Hr

• Wrote business requirement specifications per clients requirements.• Wrote business design specifications for system enhancements.• Attended weekly meetings for the tracking of business requirement and design specifications. • Attended meetings to walk thru business requirement and design specifications.• Trained other Business Analysts on how to use Vantage-One System.• Created Test Plans and executed Test Plans. • Wrote defects, tested corrections to code and retested to sign off on defects.• Implemented user acceptance testing with a focus on documenting defects and executing test cases.• Identified process inefficiencies through gap analysis.• Managed testing cycles, including test plan creation, development of scripts and co-ordination of useracceptance testing.• Mapped process activities to desired outcomes to rectify operational inefficiencies.• Recommended operational improvements based on tracking and analisys.• Environment: wmA, Vantage-One, CICS, Micro Focus COBOL, TSO/DB2, File-Aid, JIRA, Jenkins, Agile Methodology

• Communicate effectively with all levels of personnel, as well as members and vendors• Liaison between Moose member/vendors/staff and the Director of Operations• Field questions and inquiries from chapters/members • Maintain Database files (correspondence and communications)• Coordinate information for special media presentations• Perform other duties as assigned

Hartford, Connecticut, Us

• Tested Yankee Gas Computer Aided Dispatching System (CAD) • Liaison between Business Users, Business Analysts, System Analyst and Developers• Trained end user’s how to use the new system.• Facilitated meetings and communication between IT and the Business• Facilitated meetings to identify and document test cases and test scenarios.• Entered test cases and test scenarios in Lotus Notes Database• Managed all defects, wrote defects and closed defects after validation of corrections• Reported to management on defect status, total defects executed, passed, failed and percent completed• Planned and coordinated activities for project implementation• Coded the pCAD Tables for new users. • Processed Negative Testing in pCAD.• Identified defects• Revised the Business Requirements.• Validated that the User Security Tables were coded correctly.• Implemented user acceptance testing with a focus on documenting defects and executing test cases.• Managed testing cycles, including test plan creation, development of scripts and co-ordination of useracceptance testing.• Developed wireframes, site maps and content inventories.• Documented business processes and analyzed procedures to see that they would meet changing business needs.• Mapped current processes and offered recommendations for improvement. Environment: Oracle 11G, Citrx Metaframe, iTrack, SharePoint, pCAD, Agile Methodology

Denver, Colorado, Us

• Created Training Manuals for the Property Managers.• Validated Property Managers User ID and updated user access (security tables) on the Citrix Metaframe Database.• Corrected Managers Information on the database. • Processed the clean up on the database with updated Managers information.• Added new users to the Citrix Metaframe Database.• Mapped process activities to desired outcomes to rectify operational inefficiencies.• Assessed the impact of current business processes on users and stakeholders.Environment Oracle 11G, SharePoint

Global, Us

• Wrote and validated that the data mappings were correct before sending them to the developers for coding.• Managed the Off Shore team, and helped them with Data Mapping corrections.• Converting from Lifecomm to wmA (Wealth Management Accelerator)• Agile Methodology, validated the Conversions Data Mapping for Financial and Non-Financial Fields for accuracy• Stored the Data Mapping Documents in Sharepoint for easy access for users.• Wrote Business Specifications for clients requirementsEnvironment: JavaScript, SharePoint, COBOL Mainframe, TSO/DB2, File-Aid, Quality Center, Agile Methodology.

Global, Us

Senior Business Analyst working data mapping for conversions to the most current verision of Vantage. wmA (Wealth Management Accelerator) and OTA (Open Transaction Architecture). Worked with the offshore team to help identify in correct mappings.Environment: JavaScript, COBOL Mainframe, ETL, TSO/DB2, File-Aid Quality Center, Agile methodically

Global, Us

Business Analyst Lead- Onsite at MassMutual •Implemented and tested modifications working on a database upgrade on the VANTAGE-ONE Universal Life VS-05.2.3 (Service Pack 20 with 3 fix pack and all of the STP components) –Open Transaction Architecture. Also upgraded the OTA system to wmA (Wealth Management Accelerator)•Liaison between Business Users, Business Analysts, System Analyst and Developers. •Worked with Cognizant team to help write test plans, attended meetings with the business areas to assure the test plans covered all of the possible transactions per Client’s business requirements.•Validated Use Cases for accuracy. •Validated the System Reports for correct formatting. •Supported the business area in the format of the system reports.•Supported the Accounting area with the set up of the chart of accounts tables.•Helped to validate ETL downstream interfaces (Vantage One Systems).•Helped identify who should have security access for the system reports.•Tested base Vantage for defects, wrote defects in Quality Center and retested fixes as allocated.•Worked with the Off Shore Conversion Team to identify any discrepancies in the data being converted and gave them the business rules to make the validation accurate. •Validated the Conversions Data Mapping for all Financial and Non-Financial Fields.•Logging defects for conversion, validating the correction of defects, and help closing defects.•Help other team members with functional, user acceptance, stress and implementation testing.•Wrote test plans and import them into Quality Center.•Performed system, functional and regression testing with interfaces for converted contracts to validate that the data requirements from Vantage-One, Lifecomm, and The Leverage System to OTA, and wmA.•Worked on the Conversion Mapping, validation, and supported the business area with help when a defect was identified. •Validated Conversion Mappings for accuracy.•Identified incorrect data on the database

New York, Ny, Us

Implemented and tested modifications working on a conversion from the SunGard to the Vantage-One system.Wrote test plans into Mercury Test Director (updated to Quality Center) using Lotus Notes 6.5, test strategy and business specifications got sign off from the business area on all documentation.Validated the conversion data for accuracy.Checked the data mapping for accuracy and ensured that the correct tables were being populated.Wrote Ambiguity Reports.Calculated Individual Life Insurance Policy's for correct Premiums, Cost of Insurance, and Death Benefits Options, using MetLife's Automated Policy Life Systems. (APL).Environment: SunGard, CICS, Micro Focus COBOL, Vantage-One TSO/DB2, File-Aid, Agile methodically, Test Director, Quality Center.

• Recruited for IT positions.• Posted positions.• Arranged interviews.• Conducted back ground checks.• Prepared offer letters and all other duties as needed

Glen Allen, Va, Us

Performed production support, identifying processing issues and assisting the business areas with outstanding issues with group annuities, individual annuities and pension policies.Assist with all production related issues, identifying and reporting to upper management on urgent issues.

Amsterdam Zuidoost, Nl

• Performing production support, identifying processing issues and assisting the business areas with outstanding issues with group annuities, individual annuities, defined contributions and group pension policies.• Assist with all production related issues, identifying and reporting to upper management on urgent issues.• Tested new code for Vantage-One leap year processing.• Updated the interest rate tables.• Processed functional, user acceptance, stress and implementation testing.• Performed calculations validating that the correct number of days were used for leap year and non-leap year processing for fixed values on annuity policies that had fixed funds.

Amsterdam Zuidoost, Nl

Tested new code for Vantage-One leap year processing.Performed calculations validating that the correct number of days were used for leap year and non-leap year processing for fixed values on annuity policies that had fixed funds.

Amsterdam Zuidoost, Nl

• Tested new code for a Daily Valuation file for a defined contribution plan.• Worked with closely with the business area to write business specifications, test plans, test strategy and validated test files.• Had the business area sign off on all documentation for all testing. • Validated that the file is in the correct XML format and that the participant’s values are correct.• Processed functional, user acceptance, stress and implementation testing.• Identified any problems with the new code.• Assisted with the resolution of any problems related to modifications that were made.• Wrote the implementation test plan and validated that the new code was in production.• Tested new code for a Daily Asset Charge file. Wrote business specifications, test plans, test strategy and validated test files.• Performed calculations to determine that the DAC fee is correct.• Tested new code for a new website. Wrote business specifications, test plans and validated test files.• Received test conditions and created a XML file to send to the TPA for validation.• Input the information received into the new website.• Validated that the New Enrollments, Contribution Rate Change, Beneficiary Change and Personal Information Changes are in the correct record layout and that the required fields are being populated accurately. Validated the XML file.• Sent the XML Files using FTP• Ensured that the correct systems were being populated with the correct data and wrote implementation test plans.• Worked closely with programmers to implement new changes, which were put into production.

Amsterdam Zuidoost, Nl

Tested modifications on the Vantage-One system to support the Interest Rate Tables from 600 occurrences to 3,000 occurrences for each deposit into Fixed Funds for group annuity policies.Performed regression testing with interfaces to the new code to validate that the data requirements had not changed.

Hartford, Connecticut, Us

Implemented and tested modifications working on a database upgrade on the Vantage-One system version 11.0.Expanded data files to Vantage-One version 15.0 to support additional company needs for additional funds and margin codes for group annuities.Validated technical and business specifications to ensure accuracy and completeness, received sign off from the business area.Wrote test plans and identified any problems with the new code.Assisted with the resolution of any problems related to the modifications made to the system.Validated the converted data for accuracy. Validated the converted data was in the correct format.Added new funds and validated that the funds were input into the tables to the correct plan codes.Performed regression testing with interfaces and worked with the converted data to validate that the data requirements had not changed.Assisted the customer service areas with any outstanding issues regarding the new application and the processing of new funds.

Hartford, Connecticut, Us

Implemented and tested modifications working on a conversion from the Vantage-One system to the LifeCAD system.Wrote test plans, test strategy and business specifications got sign off from the business area on all documentation.Assisted with the resolution of any problems related to the modifications made to the system.Validated the conversion data for accuracy.Checked the data mapping for accuracy and ensured that the correct tables were being populated.Performed regression testing with interfaces for converted contracts to validate that the data requirements from LifeCAD were the same as for Vantage-One.Provided additional assistance to the Production Support and Help Desk Unit.Assisted the customer service areas with any outstanding issues regarding new applications and the processing of transactions.Tested emergency fixes that needed to be moved to the production database, ensuring that the fixes were maintainable and documented.Worked closely with programmers to test desktop upgrades and implement upgrades to production.

Global, Us

Implemented and tested modifications for Variable Annuity and Variable Universal Life products.Wrote business specifications per client company requirements.Tested and wrote business specifications for system enhancements.Wrote business specifications for interfaces and tested client companies' subsystems.Assisted with the resolution of any problems related to modifications made to the system.

Implemented and tested modifications for Variable Annuity and Variable Universal Life products.Wrote business specifications per client company requirements and set up tables in the Unit Value Trade System and Accounting System for clients.Wrote business specifications for interfaces to test client companies' subsystems.Tested and wrote business specifications for system enhancements.Tested and wrote business specifications for new funds added to the client's portfolio.Tested the VRU System for new funds.Used Micro Focus COBOL Workbench and assisted with the resolution of any problems related to modifications made to the system.

Balanced cycle output and sent daily wires to process the trades for Variable Annuity and Variable Universal Life Insurance companies.Did daily and monthly reconciliation of Bank Accounts for all Clients.Solved problems with the batch cycle in a timely and efficient manner.Corrected any valuation problems on a policy level basis.Worked closely with the Data Processing Department to improve client companies processing.Assisted with research and resolved system problems.Provided support for other areas of the company.

Responsible for the input and verification of all new policies issued.Provided quality service to client companies and met company standards.

Business Analyst April 1995 – May 1998• Implemented and tested modifications for Variable Annuity and Variable Universal Life products.• Attended meetings with the Business Area to gather requirements.• Wrote business specifications per client company requirements and set up tables in the Unit Value Trade System and Accounting System for clients.• Wrote business specifications for interfaces to test client companies’ subsystems.• Tested and wrote business specifications for system enhancements.• Tested and wrote business specifications for new funds added to the client’s portfolio.• Tested the VRU System for new funds.• Used Micro Focus COBOL Workbench and assisted with the resolution of any problems related to modifications made to the system.

Morse School Of Business, Computerized Accounting

Yes, Computrized Accounting