Continuing role from Alight Solutions Payroll and Professional Services - We're now Strada! Meet Strada. You’ve known us for 30 years as a leading provider of payroll, HCM and financial management solutions. We’re on a new path with a new name, but we’re as committed as ever to helping you navigate your own transformation journey. Check out our new look: buff.ly/4f3AZin

-Lead a portfolio of Payroll or Benefits clients. Manage capacity planning, implementation transition schedules, and project staffing across all clients in the portfolio. Key escalation point for service delivery issues and business continuity events-Coach and develop team of Client Services Managers, including client relationship management, client stabilization, contract renewals, and overall career development-Oversee Change Request Process for portfolio of clients, including project scoping, financials, and implementation-Accountable for vendor management and contracting, including timely issue resolution, root cause analyses and project costing

-Lead ongoing Service Delivery for Workday mid-market payroll and benefits clients, fromimplementation to BAU delivery. - Manage Payroll Services implementations for new clients, from sales hand-off through go live stabilization-Responsible for overall account management, including contract review, regulatory compliance, and financial performance-Provide cross-domain leadership, including Payroll, Health and Welfare, and Customer Service. -Manage Change requests from initial scoping, pricing and implementation. Partner with clients to translate their needs into actionable items, including process improvements and change requests.

• Manage overall HCM delivery across multi-client and multi-service environment.• Direct client's day-to-to Workforce Administration, Time & Labor, and Payroll activities, including hiring, job and pay changes, on cycle and off cycle payroll, and terminationsFunctional lead for large-scale client projects including acquisitions, divestitures, reorganizations, annual merit cycles, and PeopleSoft system changes• Lead vendor management, including timely issue resolution, root cause analyses and project costing

• Directed client’s day-to-day recruiting administration and technology activities through the offer and hiring process. Managed onshore and offshore resources to deliver day to day recruiting administration and technology support. Led functional support for the applicant tracking system, coordinating across vendor, client and Hewitt for defect resolution and change requests. • Project manager for Hewitt activities on behalf of client projects, including mass employee acquisitions, system implementations and large-scale reorganizations. Responsible for change requests, including requirement review, effort and costing estimates. Developed and implemented project plan and acquisition tracking templates to deliver four separate acquisition deals within three months, with 100% accuracy. Following the end of the contract, client adopted the processes and documentation I developed.• Managed the transition out activities at the end of client contract. Oversaw the Workforce Administration, Recruiting Administration, Reporting and Compensation transition while maintaining a stable client relationship and exceeding all SLAs. Managed project plan for transitioning technology and staff while delivering critical year-end services including large-scale PeopleSoft reorganizations and compensation increases for over 4000 client employees. • Managed the shift of administrative and technical work from onshore to offshore resources. Partnered with client to identify and implement process improvements, resulting in streamlined processes for offshore associates. Decreased team headcount by one third while improving candidate correspondence turnaround time by more than 50%.

• Managed client HR Reporting offering through initial implementation, requirements review, technology and staffing changes. Led off-shoring of technology function. • Managed ad hoc and standard reporting, ensuring that client priorities and resources were aligned. Collaborated with client and vendors in developing, testing and implementing new reports.• Developed and oversaw project plan to ensure client reorganizations were delivered on time. Partnered with clients to educate HR users on new structure and reporting changes. • Expertise in Government Compliance reporting - AAP, EEO1 and Vets100 Including reporting/normalizing data from disparate payroll systems.

• Managed Reporting function through PeopleSoft implementation and subsequent PeopleSoft projects, including conversions from other HRIS and payroll systems.• Led project utilizing outside vendor for internet-based workforce analytics. Liaison with vendor for requirements development, testing, user acceptance testing and training. • Consolidated and normalized reporting from disparate systems to build one cohesive reporting group.

• Managed University Relations program for one Business Unit, including undergraduate, MBA, intern and co-op programs• Lead diversity reporting for the Business Unit, served on Diversity and Work-Life balance HR counsel, conducted employee training regarding Diversity and Work-Life issues