Dawn Castillo work email
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Dawn Castillo personal email
Dedicated Customer Care Professional with over 12 years of expertise in the mind-body-spirit industry, adept at fostering customer retention through personalized service and product education. Known for a warm and approachable demeanor, consistently transforming sales prospects into loyal clientele. Proven track record in addressing and resolving technical issues promptly and contributing to team success. Exceptional communicator with proficiency in organizational efficiency, enhancing operational effectiveness.
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Guest And Customer Services, AdministrationChopra Sep 2017 - Aug 2023Carlsbad Ca• Delivered comprehensive support to guests and customers through in-person interactions, emails, and phone calls, addressing their inquiries about health and wellness physical products, online courses, mobile apps, retreats and on-site services, all rooted in Dr. Deepak Chopra’s teachings. • Managed multiple customer service responsibilities, platforms and projects daily, specializing in addressing customer inquiries and user issues related to the Chopra Meditation & Wellbeing subscription app, thereby enhancing customer service and operational efficiency.• Contributed to social media moderation efforts, gathering valuable feedback and insights to improve customer experiences.• Implemented streamlined processes through the creation and edit of macros, automated responses, and Standard Operating Procedures SOPs.• Proficiently utilized Salesforce, ZenDesk, Gorgias, Slack, Google Workspace and Microsoft Office.• Chaired the Culture Committee, managing employee events, daily agendas and tasks to ensure optimal time management, while engaging employees with healthy lifestyle workshops, physical activities, contests, social events and philanthropy. -
Guest Services And Sales, Enrollment SpecialistThe Soul Of Yoga Aug 2010 - Mar 2017Encinitas Ca• Led front-end operations, driving sales and serving as the primary consultant for individuals pursuing yoga teacher and advanced yoga therapy certifications, significantly increasing program enrollments.• Managed administrative responsibilities with precision, including record keeping for client accounts plus document creation, editing, and management of critical elements such as price lists, contracts, credit terms, course logistics.• Utilized the Mindbody software to assist and track visitors in selecting yoga class packages and enrolling in personal growth workshops, as well as assign rooms and times for appointments, meetings and events.• Performed various clerical duties at the front desk and sales office, including greeting visitors as the first point of contact, handling phone inquiries, managing mail, and processing payments.
Dawn Castillo Education Details
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Business Administration
Frequently Asked Questions about Dawn Castillo
What is Dawn Castillo's role at the current company?
Dawn Castillo's current role is Client Services | Sales | Administrative Assistant.
What is Dawn Castillo's email address?
Dawn Castillo's email address is da****@****pra.com
What schools did Dawn Castillo attend?
Dawn Castillo attended University Of Florida.
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Dawn Castillo
New York City Metropolitan Area2luitpold.com, americanregent.com -
1hagerty.com
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Dawn Castillo
Newtown, Ct2staples.com, humanedge.com -
Dawn Castillo
Director, Office Of Extramural Coordination And Special Projects, National Institute For Occupational Safety And HealthMorgantown, Wv3cdc.gov, cdc.gov, cdc.gov
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