Dawn Catena, Cihc Email & Phone Number

Calgary, Ab, Ca

Calgary, Canada Area

I support people to resolve the root causes of anxiety, pain, and chronic health conditions. Teaching them how to empower their inner wisdom and transform their symptoms into vibrant health and happiness. All from the comfort of their home!• Welcome and prepare clients for sessions with intake, ongoing treatment, and educational information.• Coach clients in person and remotely by utilizing evidence-based theories and practices to support them to improve their well-being and… Show more I support people to resolve the root causes of anxiety, pain, and chronic health conditions. Teaching them how to empower their inner wisdom and transform their symptoms into vibrant health and happiness. All from the comfort of their home!• Welcome and prepare clients for sessions with intake, ongoing treatment, and educational information.• Coach clients in person and remotely by utilizing evidence-based theories and practices to support them to improve their well-being and achieve their personal development goals.• Provide master level Reiki sessions in a variety of settings to support clients in creating mind-body-spirit wellness. Inspire clients through education and treatment.• Employ highly evolved empathy, active listening, communication, and exemplary client service in all interactions. • Host and teach Reiki classes, deliver lessons, and facilitate required learning for Levels 1 and 2. • Utilize my marketing background for promotion and marketing initiatives. • Set prices and make sales. Receive and keep track of payments and invoices. Maintain budget, expense records, financial records.• Manage all financial operations including creating invoices, taking payments, bookkeeping, and periodically review budgets.• Maintain confidential client files and compose correspondence, contracts, and legal documents.• Schedule client sessions using online and offline scheduling applications.• Planning community events; including registration, communication, and venue logistics. • Maintain functionality and cleanliness of space. Set-up and takedown for sessions and events. Order supplies and ensure necessary items are stocked. Show less

Calgary, Canada Area

Receptionist and administrative duties: greet people as first point of contact, answer and direct calls, manage calendars, prepare rooms and documents for meetings. Organize and file paper and digital documents. Provide mailroom services. SharePoint related tasks.

Corporate Administration/Reception/Mail-room• First point of contact within $4.2 billion mid-stream oil company.• Answer and direct calls on an international switchboard.• Mail room management: Prepare outgoing shipments, sort and deliver company wide mail.Create and update training documentsTrain and coordinate tasks with other team members • Manage facilities maintenance and repair requests through a dedicated SharePoint site.• Prepare and deploy access cards… Show more Corporate Administration/Reception/Mail-room• First point of contact within $4.2 billion mid-stream oil company.• Answer and direct calls on an international switchboard.• Mail room management: Prepare outgoing shipments, sort and deliver company wide mail.Create and update training documentsTrain and coordinate tasks with other team members • Manage facilities maintenance and repair requests through a dedicated SharePoint site.• Prepare and deploy access cards and provide onboarding and safety information. Show less

• Created and delivered high-quality onboarding programs including a presentation at a corporate gathering of 30 people, resulting in optimal communication, transparency, and productivity.• Created SharePoint intranet sites and libraries and provided users with access to support resources.• Hired and mentored team members and provided growth-oriented feedback.• Responsible for team credit card purchases including annual budgeting and project purchases while maximizing… Show more • Created and delivered high-quality onboarding programs including a presentation at a corporate gathering of 30 people, resulting in optimal communication, transparency, and productivity.• Created SharePoint intranet sites and libraries and provided users with access to support resources.• Hired and mentored team members and provided growth-oriented feedback.• Responsible for team credit card purchases including annual budgeting and project purchases while maximizing cost-effectiveness. Negotiated business terms with vendors.• Developed and facilitated training documents, policies, and standard operating guidelines.• Performed industry research and managed assets for technical staff projects.• Scanned and created metadata for digital documents and uploaded them to a SharePoint database, ensuring the timely processing of highly sensitive information.• Managed the consistency and integrity of tens of thousands of confidential files in a hybrid work environment.• Coordinated the prioritization and delegation of team tasks, requests, and projects to produce timely results.• Managed the project for the scanning and conversion of thousands of paper copy final reports creating digital PDFs resulting in a sophisticated, user-friendly database that provided immediate access to the organization’s most valuable resources.• Promoted records and library services resulting in optimization of services and resources.• Composed and prepared confidential correspondence, contracts, reports, and other complex documents.• Planned and managed the move of team members and tens of thousands of files, books, and other physical resources for three company moves in ten years. Show less

• Handled cash, processed and approved cheque cashing, payday loans and car title loans. Conflict resolution as needed. • Hired and trained new employees. Created and delivered 20 page training manual.• Ensured correct filing and updated information. Prepared reports for management.

Integrative Health Coaching

Reiki Master-Teacher

Neurolinguistic Programming Practitioner

Cognitive Behavioral Therapy Practitioner

Sharepoint For Records Management

Ms Sharepoint 2010 Power User

Records And Information Management