Dawn Cook Email & Phone Number

Los Angeles, Ca, Us

Lead team of 5+ Demand Analysts in creation and delivery of Sales and Operations Plans (S&OPs), demand planning, and production forecasts for leading retail products developer. Execute KPI development and tracking including forecast accuracy and bias, and Pareto analyses.

New York, Ny, Us

Headed 8 direct reports in delivery of on-time/in-full order fulfillment, VMI inventory management, and in-stock levels for CPFR partnerships. Served as primary contact for Executive Operations, communicating and orchestrating efforts within Planning, Manufacturing, Distribution and Transportation. Published weekly/monthly shipment forecast for Executive Leadership. Established strategic partnerships with top retail customers, identified supply chain efficiencies, and aligned days of supply targets, service levels, and store in stocks to customer metrics and initiatives. Improved forecast accuracy and ensured continuous supply by integrating CPFR analytics into demand planning. Ensured customer reset requirements were met on time via management and monitoring of permanent cabinetry order processing activities, inventory commitments, manufacturing, and shipping activities.

Düsseldorf, North Rhine-Westphalia, De

Hired, trained, developed, and managed 5 direct reports including 2 VMI Analysts, 1 CPFR Analyst. Established strategic partnerships with top retail customers, identified supply chain efficiencies, and aligned days of supply targets, service levels, and store in stocks to customer metrics and initiatives. Drove continuous improvement around order cycle times, on-time deliveries, and reduction of customer fines and penalties. Collaborated with Sales and customers to plan and optimize sales while maintaining targeted inventory levels. Partnered with Sales, Demand Planning, and Supply Planning to provide customer shipment projections and forecasts. Participated in daily, weekly, monthly, and quarterly supply chain review meetings with top customers. Ensured planning and execution activities were on track for VMI Program customers including item maintenance, forecasting, and building purchase orders.  Improved on-time deliveries from 51% to 85% for major retailer by enhancing lead and order cycle times. Safely reduced inventory, dropping days-of supply from 23 to 13 days, by drafting and applying core standard operating procedures for top VMI customers.  Eliminated fines of ~$12K/mo. by collaborating with key customer and Transportation to institute improved delivery appointment setting procedure.  Avoided $356K+ in fines for on-time and fill rate violations by partnering with Logistics and retail customer to apply process for allocating inventory if a known product availability issue was on the horizon, and modifying SAP system settings. “Dawn re-launched Vendor Managed Inventory (VMI) systems and processes, and achieved targeted days of supply, for all VMI customers for the first time in 2 years. She also made significant improvements to full truck load ordering from 40% to >90%, driving down costs and improving warehouse efficiencies. She is recognized as a role model for demand planning as an S&OP leader.” - Manager feedback

Düsseldorf, North Rhine-Westphalia, De

Managed team of Demand Analysts in development and delivery of S&OP, Demand Planning, and Production Forecasts for retail products developer with $1.1 billion in annual sales. Oversaw maintenance of D.C. level forecasting and worked with Sales/Marketing and Production to drive supply chain execution and efficiencies. Analyzed key business drivers, POS data, and reporting metrics. Developed staff through open communication and consistent training methods that ensured team productivity and streamlined operations. Conducted performance reviews and appraisals. Established interdepartmental/ vendor relationships and supported supply chain strategies to enhance business performance ongoing. Attained robust, long-term planning horizon for S&OP by partnering with Marketing on product initiative forecasts. Achieved accuracy of +/- 10% for Personal Care BU and improved Antiperspirant business forecast accuracy by 20%. Reduced inventory by $1.1 million from prior year’s holiday program via tracking process for Air Care business.  Achieved 90% forecast accuracy goal by maintaining forecasts in SAP’s Advanced Planning Optimization module, reporting on forecast accuracy, sales trends, new item performance, and results to budget.

Düsseldorf, North Rhine-Westphalia, De

Manage and lead team of demand analysts, for leading retail products developer, in the development and delivery of the Sales and Operations Planning (S&OP) Forecast for products generating $940M annually. Oversee maintenance of item and D.C. level forecasting and work collaboratively with sales, marketing and production teams to drive execution in the supply chain. ▪ Noted for development of “Best of Class” demand forecast as compared to other major consumer product companies by 3rd party consulting firm.▪ Achieved accuracy of +/- 10% for Personal Care business unit (2010) and improved Antiperspirant business forecast accuracy by 20% (2009). ▪ Maintain forecasts in SAP’s Advanced Planning Optimization module and attained a 90% forecast accuracy goal. Report on forecast accuracy, sales trends, new item performance, and results to budget. ▪ Establish productive interdepartmental/vendor relationships and support supply chain strategies enhancing business performance. ▪ Drive the annual planning process by partnering with Marketing to develop new product initiative forecasts maintaining robust long-term planning horizon for S&OP. ▪ Analyze key business drivers, POS data, and reporting metrics and drive improvement in the forecasting process with demand team. Consistently achieve individual and team objectives.▪ Develop staff through open communication and consistent training methods ensuring team productivity and streamlined operations. Perform performance reviews and appraisals.