Provided executive leadership, direction, coordination, and oversight to TPWD’s support and operations divisions and key executive office functions and responsibilities. Direct the long and short-range planning process for the agency; establishes overall operating objectives; provides information on program technical merits, policy and procedure development and resource allocation. Exercise broad latitude in decision-making and policy setting responsibilities; provides advice to the TPW Commission, department executive director, division directors and staff. Lead the development of operational strategic goals, objectives, metrics and tools that measure and support operational activities to ensure effective planning and performance to enhance the department’s ability to carry out its mission. Provided oversight, leadership and support to the agency's executive office, Human Resources Division, Information Technology Division, Infrastructure Division, Internal Audit, Diversity and Inclusion Program, Business Continuity and Risk Management Programs. Oversee facilities management to include warehousing, commercial leases, contract services, ensuring proper acquisition of equipment, goods and supplies and services; oversee administration services for asset management, equipment, central files/records, facilities, safety program, emergency response program (FEMA) and public information.

Provided executive leadership, direction, coordination, and oversight to TPWD’s support and operations divisions including Human Resources, Information Technology, Financial Resources, Internal Audit, Diversity and Inclusion Program, Safety Program, Emergency Management, Business Continuity and Risk Management as well as key executive office functions and responsibilities. Direct the long and short-range planning process for the agency; establishes overall operating objectives; provides information on program technical merits, policy and procedure development and resource allocation. Exercise broad latitude in decision-making and policy setting responsibilities; provides advice to the TPW Commission, department executive director, division directors and staff. Lead the development of operational strategic goals, objectives, metrics and tools that measure and support operational activities to ensure effective planning and performance to enhance the department’s ability to carry out its mission. Provide assistance in developing recommendations for the Department’s biennial report; represent the department before the Legislature, the Legislative Budget Board, and various other oversight agencies.

Direct the long and short-range planning process for the agency; establishes overall operating objectives; provides information on program technical merits, policy and procedure development and resource allocation. Exercise broad latitude in decision-making and policy setting responsibilities; provides advice to the board, department executive director, division directors and staff. Lead the development of operational strategic goals, objectives, metrics and tools that measure and support operational activities to ensure effective planning and performance to meet the needs of internal and external customers. Provide assistance in developing recommendations for the Board’s biennial report to the Governor and the Legislature; represent the department before the Legislature, the Legislative Budget Board, and various other oversight agencies. Direct and review the performance of managers and directors overseeing the Department’s programs and support operations. Oversee human resources programs, EEOC Policy and diversity plan, make workforce planning recommendations regarding staffing requirements and organization function alignment to carry out business goals and objectives. Ensure information technology systems and related technical support meets the Department’s needs and those of its business partners and customers; implement business process programs and improvement initiatives. Oversee facilities management to include warehousing, commercial leases, contract services; oversee administrative services for asset management, equipment, central files, facilities and public information.

Direct the administrative and fiscal operations of the division, including but not limited to budgeting, personnel administration, procurement activities and project management (LACE), provide executive-level support to the Division Director. Serve as the Division's legislative liaison. Oversee or perform inventory control, records retention, contract management, strategic planning, sunset review, customer service, statistical reporting, personnel management and training. Use of TxDOT mainframe computer systems and department developed applications. Internet, Intranet, Microsoft Office software suite (Word, Excel, PowerPoint and Access), MS Project. Serve as assistant to Division Director, attending meetings, participating in decision making and policy setting at Division level, compose and edit documents and correspondence, manage special projects, internal and management directed investigations and audits, other duties as assigned. Supervise professional, technical and clerical staff; apply HR strategies for managing and supervising diverse workforce, includes hiring and interviewing, developing, monitoring and evaluating employee performance (plans and evaluations), employee coaching and mentoring, team building, addressing employee training needs and reviewing and approving time sheets. Represent the Division in employment matters. Participated in the Department of Motor Vehicle transition planning team, finance workgroup, IT workgroup, facilities workgroup, communications workgroup, general support services workgroup, and fleet vehicles workgroup to develop a transition plan for the creation of the Texas Department of Motor Vehicles. Supported the TxDMV Board, performing finance and administrative functions for the new agency. Through TxDMV Board Resolution, approved TxDMV payments, review and approve financial transactions entered into the Statewide Uniform Accounting System and the Statewide Uniform Payroll System.

Administer multi-million dollar federal grant programs, provide project managment and oversight for multiple criminal justice information initiatives, program management for non-criminal justice fingerprinting initiatives, and provide administrative support to the Division Chief and the agency's executive managment. Support Crime Records Service during legislative sessions, track bills and prepare fiscal notes. Program Director for both the National Criminal History Improvement Program and the National Incident Based Reporting System. Wrote competitive grant applications, developed contracts and interagency agreements to pass federal funds through to other state and local governmental entities, ensure compliance with federal programmatic and financial reporting requirements, maintain grant files, coordinate and track progress of projects funded with grant funds, and act as liaision with other federal entities for related activities.

Directed the administrative and fiscal operations of the agency; coordinate staff management and provide executive level support to the Executive Director. Developed policy and procedures manuals (general operations policies and procedures; fiscal policies and procedures; human resources policies and procedures; information technology policies and procedures), manage the budget of the agency and developed an internal accounting system. Develop and administer agency contracts and grants, develop and administer the agency's performance measurement system and manage a diverse professional and technical workforce. Develop the agency's strategic and biennial operating plan, Legislative Budget Board (LBB) required operating budget and Legislative Appropriations Requests (LAR), and fiscal notes requests. Lead agency Sunset Review process. Serve as Program Director for the agency's federal grant programs, including inter-agency coordination with state and local governmental entities, measure and track performance and accountability for managing millions of dollars annually in federal funds and research, review and interpret state and federal statutes, policies and regulations. Ensure grants comply with Federal Financial Management Guidelines, timely submission of programmatic and financial progress reports, monitor grant payables and receivables, and close-out grants for completed programs. Oversee procurement and contracting processes. Develop and present materials and information to a variety of groups. Coordinate and maintain working relationships with the Legislative members and staff, Legislative Budget Board, and other oversight agencies. Served as a Commission Member for the Advisory Commission on State Emergency Communications (ACSEC) (April 1997-April 1998). Served as Vice-Chair of the ACSEC (April 1998 - April 2000).