Dawn Dahani possesses expertise in customer service, operations management, leadership, process scheduler, team building and 6 more skills. Colleagues describe her as "I can absolutely recommend Dawn Dahani. She is a very capable team member and valued asset to Allstate. Dawn and I have worked together since joining the Workforce Organization in 2018. Dawn has some amazing quality's, which are hardworking, dependable, collaborative, seeing the bigger picture and leadership. Dawn was able to create supporting document process tools from scratch and help highlight opportunities to increase efficiency and effectiveness to our Customer Care organization, like handle time, shrinkage and back-office processing. Dawn also lead the WFM team in training and internal development. If anyone is considering Dawn, they would find themselves a real professional who will add value to your business bottom line, as well as your teams culture and help lead the organization in supporting other team members."