Dawn Daniels work email
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Dawn Daniels personal email
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As a retired U.S Air Force active duty member, my 24-year track record in military human resources (HR) demonstrates my ability to be a strong support mechanism. The HR, customer service, and training background I possess lends the leadership ability necessary to make sound decisions. My passion for the HR industry, compassion for employee relationships is why I would be a viable candidate to hire. Futhermore, my leadership abilities, proactive approach, and various skillsets make me a key addition to any organization.
U.S. Army Imcom
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Human Resources Specialist (Military) And Fingerprint SpecialistU.S. Army ImcomFort Belvoir, Va, Us
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Emergency Medical Services First Responder/SecurityErickson Living - Ashby Ponds Aug 2019 - May 2023Catonsville, Md, UsPromptly responds to medical emergencies and provides and directs prompt, efficient care to the ill and injured. Effectively communicates with campus physicians regarding the care of residents. Complies with regulations in handling the deceased, notifies required authorities, arranges for protection of property, and preserves evidence. Acknowledges and assists in community emergencies, including but not limited to, fires, floods, severe weather, hazardous materials incidents, bomb threats, and evacuations. Expeditiously reacts and assists with searches of missing residents. Responds to reports of missing items, theft, vandalism, and other potential criminal activity. Compassionately attends to the medical and emotional needs of victims of acute illness or injury; provides reassurance to patients and family members. Conducts safety checks and inspections in support of Life Safety and OSHA compliance. Displays caring and respectful demeanor towards residents, families, and staff. Reports any reasonable suspicion of crime inflicted upon the elderly as required by the Federal Elder Justice Act (42 U.S.C.A.). -
Human Resources Specialist (Military) / Fingerprint SpecialistU.S. Army Imcom Mar 2020 - Mar 2023Provided essential support to address individual HR needs of employees. Safeguarded human resource information, maintaining employee confidence and protecting operations. Conducted background checks and coordinated new employee onboarding process. Managed daily workload ensured timeliness of tasks and work priorities were met. Established and maintained trusted relationships within the organization. Participated in educational opportunities and read technical publications, enhanced job knowledge. Performed a wide array of procedural/clerical duties in support of the Personnel Services Branch to include processing evaluation reports, update Military Personnel Records and DD Form 93s. Maintained and reviewed military personnel records to ensure information accuracy. Reviewed and ensured accuracy of all correspondence prior to submission for signature. Retained control of the Military Personnel Records for all departing soldiers clearing the installation. Resolved problems and/or issues that involved conflicting or incomplete information. Utilized automated data processing systems to create, delete, search files and records, store/extract material, transmit information. Operated various personnel management systems such as TOPMIS, e-TOPMIS, EDAS, E-MILPO, and TRANSPROC. Updated a variety of administrative and military related correspondence, reports, and technical documents into automated systems. Maintained a wide range of military personnel duties to support the Garrison Commander, Military Personnel Division, and geographical units; provided knowledge/expertise related to soldiers. Ensured all Standard Form 87s “Fingerprint Card” for ink fingerprint requests were expeditiously mailed via FEDEX to IMCOM for review and processing. Executed role as the Garrison fingerprint specialist in accordance with applicable Secure Web Fingerprint Transmission and IMCOM guidance. Collected and processed information for fingerprint requests for the entire Fort Belvoir Garrison.
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Customer Service RepresentativeJyg Innovations Aug 2017 - Sep 2018Dayton, Oh, UsSupported directors, external/internal customers, and agencies within the AFBCMR; receives, exceptionally executes tasks. Meticulously reviewed/analyzed incoming case documentation; proficiently processed cases for accuracy and completeness. Verified, and analyzed cases for judication. Executeed appropriate tasks to move case forward to the next AFBCMR phase; achieves the highest standards of quality. Identified all documentation and/or correspondence applicable for disposition of cases; reduced discrepancies 65%. Analyzed information/data collection, compilation, research and tracking of program information for over 15K cases annually. Ensured current personal identifiable information (PII) procedures are utilized; flawlessly determined the safest method of document delivery. Manages the AFBCMR Case Management Tracking Analysis and Reporting System database, to ensure all case documentation is filed electronically; 100% accuracy rate. Impeccably processed returned mail, investigates and/or locates current address; ensures applicant receives applicable case status update packages. Developed/implemented various standard operating procedures; improved work-related performance 90%. Expertly provided technical assistance/logistical support in training, mentoring, and coaching military, government and contracting personnel. Analyzed cases for in-processing/confirms viability and complexity of each application; zero errors noted. Performed administrative tasks associated with management of cases received from intake office; flawlessly executes duties. Implemented a customer service support system to address Veteran’s needs; increased customer/leadership satisfaction 85%. Subject matter expert contributed to 75% improvement in Agency’s organizational capabilities/integration of mission objectives. -
Case AdministratorSynergy Business Innovations And Solutions Oct 2016 - Aug 2017Supported several directors, offices, and agencies within the AFBCMR, by receiving, reviewing, analyzing, and executing required tasks within the full spectrum of military personnel force management issues. Provided support to senior leadership pertaining to pertinent case files, and/or documentation. Ensured applicants receive case status updates or follow ups to case inquiries. Monitored the organizational e-mail box for incoming notifications, applicant’s inquiries, information update requests, and Presidential/Congressional inquiries. Reviewed and examined closed cases, to ensure PII is properly removed from all documents; 100% accuracy rate. Performed promulgation actions necessary to close finalized cases; zero deficiencies notes. Contacted applicants, counsel, next of kin, or designated representatives, regarding required actions necessary to process their case. Ensured personal identifiable information procedures are utilized, to determine the safest method of document delivery. Reviewed/examined closed cases to ensure PII is properly removed from all documents; 98% accuracy rate. Managed the AFBCMR Case Management Tracking Analysis and Reporting System database, to ensure all case documentation is filed electronically. Processed returned mail, ensures applicant’s current address is identified, and a new case status update package is mailed. Developed various continuity training tools to assist newly assigned administrators; enhanced mission effectiveness.
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Moving And Packing Specialist (Part-Time)Quality Services Moving Dec 2014 - Aug 2015Lorton, Va, UsManaged loading/unloading furniture and customer’s personal items. Ensured belongings were wrapped, packed, and boxed appropriately to secure items during shipment. Disassembled/ reassembled furniture and equipment. Scheduled and conducted pre in-home inventory inspection; ensured accurate packing/shipping materials on hand for the scheduled move. Provided quality customer service to all customers; represented the company as a consummate, competent professional. -
Inventory Specialist (Part-Time)Wis International Mar 2014 - Oct 2014Plano, Texas, UsConducted inventory for various retail businesses; determined quantity of items on hand or in the warehouse. Provided effective and efficient accountability of all inventoried items. Supplied company’s supply chain with accurate inventory count; ensured retailer was well stocked, or inventory enroute to the store/warehouse. Enabled retailers to track supplies, create reports, and itemize merchandise. -
Retail Associate (Part-Time)Ulta Beauty May 2013 - Jan 2014Bolingbrook, Il, UsResponsible for receiving merchandise, loading/unloading and unpacking inventory. Stocked shelves, replenished inventory, replaced missing or damaged items. Assisted customers with placing orders, answered customers’ questions, and resolved issues. Installed planograms and constructed displays to exhibit store inventory. Answered all customer’s questions, and ensured they were informed of new products or services. -
Access Control Specialist (Part-Time)Mantech International Apr 2012 - Dec 2012Herndon, Virginia, UsPerformed guard duty, patrol duties, and unarmed security for various clients, and special events. Provided physical security services ensuring facility was secure, and patrons safe. Provided visitor escort services for official guests/visitors. Ensured visitors displayed proper credentials to enable access to facility, venue, or event. -
Military Human Resources ManagerDefense Logistics Agency Apr 2009 - Mar 2011Fort Belvoir, Va, UsOversaw personnel support to a population of over 1500 military personnel. Administered multiple programs to monitor/input military assignments, retirements/separations, fitness assessments and projected leave. Directed and executed the joint officer management program. Diagnosed and resolved technical problems; identified and escalated issues requiring immediate attention. Tracked and routed customer requests and corresponding documentation for coordination and review. Provided technical guidance and assistance; redirected problems to appropriate source. Implemented customer relationship procedures and formulated Human Resources policies. Organized and coordinated all Air Force personnel actions for the Defense Logistics Agency; executed all duties expeditiously and without error. Presented and executed presentation briefings to civilian and military personnel. Researched customer inquiries and concerns utilizing mandated resources and guidance. Accountable for over 1000 assignment requisitions; all completed flawlessly with zero discrepancies. Communicated and facilitated over 500 training sessions. Managed assignments comprised of conventional problems that required the application of established methods. Consistently reviewed, updated and restructured position descriptions/vacancy announcements; assured information accurately reflected job vacancy. Advertised job vacancies through appropriate military channels; ensured qualified applicants hired in an expeditious manner. Recruited, selected, and interviewed potential candidates; ensured best candidate selected for the position. Initiated, developed, and administered various training materials from PowerPoint presentations and Excel spreadsheets, to the Agency Personnel Liaison Field Agency representatives; training materials greatly increased member's Air Force knowledge level. -
Quality Assurance ManagerUnited States Air Force Aug 2008 - Apr 2009Randolph Afb, Tx, UsManaged ten military and five civilian personnel. Conducted investigations of customer complaints and deficiency reports and devised resolutions. Identified inadequacies in the quality control system and monitored quality control procedures. Examined technical data to identify criteria affecting product or service quality. Reviewed and evaluated products, services, and procedures through periodic audit and surveillance inspections. Addressed and resolved complex issues and problems. Established corrective actions and coordinated follow-up checks to avert a recurrence. Prepared quality surveillance reports and maintained files using knowledge of functional work areas. Analyzed and evaluated employee performance and determined if performance complied with standards; increased performance efficiencies and effectiveness from 70% to 98% within two months. Evaluated valid workload changes and broadened requirements originating from changes in procedures or operations. Ensured data accuracy and integrity of the Military Personnel Data System, Transaction Registers, and the Case Management System. Developed and directed Exercise Evaluation Team Standard Operating Procedures. Facilitated and administered employee assessments and exam preparation tests. -
Program ManagerUnited States Air Force Aug 2007 - Aug 2008Randolph Afb, Tx, UsDirected a team of fifteen military and two contractors charged with managing installation military force requirements, deployment of forces, and monitoring of all Department of Defense operations and activities. Developed plans, policies, and Standard Operating Procedures for daily section operations and management of the self-inspection program. Administered the oversight of the Leave Program, employee manning, and performance feedback/appraisals. Interviewed and recruited candidates for over seventy-five vacant positions; positions filled within four months. Evaluated and coordinated all manning/classification actions, 100% timely update of data. Collaborated with heads of other Headquarters activities to negotiate, decide on, or coordinate work-related changes affecting subordinate activities. Advised commander on problems involving the relationship of the work of the unit to broader programs, and its impact on the programs. Conducted assessments of employee developmental and training needs. Restructured job requirements for subordinate positions; revised position descriptions to reflect assigned duties and responsibilities. -
Customer Relations SupervisorUnited States Air Force Aug 2006 - Aug 2007Randolph Afb, Tx, UsProvided direct supervision to 25 military personnel. Developed Standard Operating Procedures for sanitizing the personnel computer database. Verified and processed requests for Geneva Convention, Identification, and Common Access Cards. Conducted and certified unit level on-the-job training and wartime skills training; researched, developed and implemented on-the-job training program for 75 personnel. Safeguarded over 65 thousand personnel records; zero Privacy Act violations. Formulated the execution of record management policies in accordance with Departmental/Agency guidance. Implemented procedures to maintain, retrieve, protect, and destroy records in compliance with governmental policies. Standardized, developed and implemented continuity books, checklists and standard operating procedures; increased individual's training proficiency from less than 65% to over 95% in three months. Responded to customer’s questions; provided technical expertise following appropriate directives. Identified and resolved complex issues/complaints by working with leaders of organizations on the installation; the number of complaints reduced by 10%. Recognized recurring problems; instituted solutions and programs to meet the needs and/or resolve the issues. Analyzed studies and evaluated customer service processes; provided feedback and metrics on processes efficiency to management. -
Unit Deployment ManagerUnited States Air Force Jan 2004 - Aug 2006Randolph Afb, Tx, UsManaged eight military personnel and three government civilians. Counseled, verified eligibility, and processed applications for military personnel requiring career decision actions; separation, retirement, retraining, reenlistment, or administrative discharges. Managed the military performance evaluation and recognition programs. Reviewed, analyzed, quality checked and processed 1500+ employee evaluations and awards. Administered exceptional assistance to over 85K active duty, retired, and dependent personnel. Scheduled and conducted pre-separation/pre-retirement briefs for over 5,600 military personnel. Provided counseling regarding transition benefits. Assisted the Family Support Center in administering monthly Transition Assistance Program (TAP) briefings. Provided guidance on transition assistance benefits, job referral agencies, filing Veterans Affairs disability claims, retraining opportunities, resume writing, and up-coming career fairs. Conducted staff assistance visits for over 50 base/tenant units; identified issues for correction to higher echelons. Administered the successful accomplishment of the Commander's mobilization readiness objectives; ensured deployment teams were prepared for all missions prior to movement. Advised Commander of shift from military reenlistments to personnel separations/retirements. Managed over $50K of mobility equipment and supplies; 100% accountability maintained. Administered the installation's passport program; served as the passport approval official for 50 states. Fulfilled duties as the Unit Emergency Preparedness Liaison, Deployment Control Center Representative, Unit Deployment Manager/Personnel Employment Counselor. Processed and submitted over 200 retraining application requests; zero discrepancies. -
Senior Training InstructorUnited States Air Force Nov 1997 - Jan 2004Randolph Afb, Tx, UsSupervised and trained eight newly assigned instructors; instructors qualified six months ahead of schedule. Presented fundamentals, theories, and practical applications for a 186-hour block on leadership development. Facilitated writing and standardizing Programs of Instruction; enabled instructor proficiency. Researched new warfare equipment and recommended training tasks and objectives necessary to effectively instruct military and civilian students. Updated, revised, and supplemented lesson outlines; revisions raised test scores by 45%. Developed questions and administered written examinations. Successfully revamped Programs of Instruction. Reviewed manuals, tested maintenance support plans and other training materials; made written recommendations for revisions or improvements. Initiated development of training materials for courses or cluster of courses in assigned subject field, well in advance of actual usage. Developed validity and reliability studies for a broad specialty area or cluster of courses. Coordinated Airman Leadership School graduations, rehearsals, and ticket sales, while managing an operational budget of $50k for equipment and supplies.
Dawn Daniels Skills
Dawn Daniels Education Details
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University Of PhoenixBusiness Management -
Community College Of The Air ForceAnd Military Science -
Augusta University (Formerly Augusta College)Business Managemen
Frequently Asked Questions about Dawn Daniels
What company does Dawn Daniels work for?
Dawn Daniels works for U.s. Army Imcom
What is Dawn Daniels's role at the current company?
Dawn Daniels's current role is Human Resources Specialist (Military) and Fingerprint Specialist.
What is Dawn Daniels's email address?
Dawn Daniels's email address is da****@****ail.com
What schools did Dawn Daniels attend?
Dawn Daniels attended University Of Phoenix, Community College Of The Air Force, Augusta University (Formerly Augusta College).
What skills is Dawn Daniels known for?
Dawn Daniels has skills like Services Available, Writing, Grievances, Team Building, Air Force, Supplies, Cards, Corrective Actions, Books, Units, New Ideas, Personnel Actions.
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