Dawn D. Email & Phone Number

Raleigh, North Carolina, US

Provide administrative support for Chief Administrative Officer and President and Chief Executive Officer for Delta Dental of North Carolina.

Boston, MA, US

• Provided high-level administrative support to the Global Head of Diversity & Inclusion, including complex calendar management, arrange both domestic and international travel, and submit expense reports.
• Served as liaison to press, public relations firms, government agencies as well as internal stakeholders, requesting speaking engagements and presentations to their teams.

Research Triangle Park, North Carolina, US

• President/CEO Support
• Maintain CEO’s appointment schedule by planning and scheduling meetings, conferences, teleconferences and travel. Conserve CEO’s time by reading and routing correspondence, researching internal records to prepare CEO.
• Ensure participation and visibility of CEO by scheduling, coordinating and preparing for regular calls and meetings with key stakeholders.
• Support CEO on initiatives, projects, or presentations to maximize efficiency and effectiveness.
• Provide administrative support to CEO including filing, data entry, data retrieval, and monthly expense reportsDonor & Constituent Relations
• Build rapport and relationships with individuals and organizations with who routinely interface with CEO to support these key constituents.

Boston, MA, US

• Integrated 100 Fidelity Charitable employees who were new to the NC region into the regional infrastructure and culture.
• Manage administrative operations and provide support for C-Suite executives and teams
• Prepare and manage complex multi-calendars, agendas and presentations
• Execute end-to-end administrative management of leadership off-sites, roundtables, team buildings and social events.
• Coordination of travel activities: air and ground transportation and lodging

Boston, MA, US

• Provided administrative support to the North Carolina Senior Leadership Team responsible for the day-to-day operations of the Call Center in the region:
• Composition of memos, agendas, and email correspondence
• Managed general office supplies and phone equipment
• Reconciled and submitted expense reports
• Heavy calendar management and scheduling
• Partnered with Staffing to schedule multi-day hiring events

Cary, NC, US

• MedThink Communications, Inc., Raleigh, NC Senior Account Executive May 2005  May 2006 Overall account direction for assigned pharmaceutical clients and strategic and tactical healthcare communications programs. The.
• Provided strategic and tactical direction of product pre-launch activities to include the following:o Worked with marketing team to develop a strategic communication plan for the publication of key clinical trial data.
• Documented and communicated appropriate client direction/expectations to internal team (medical writing, creative and editorial services) to facilitate accurate project implementation
• Participated in new business presentations to highlight medical communication capabilities
• Initiated contact with continuing medical education (CME) providers to discuss potential partnerships in the creation, development, and sponsorship of CME/CE activitiesFinancial Management
• Developed budget estimates for active jobs

• Senior Project Manager January 2003  May 2005Successfully directed the planning, development and implementation of annual two-day conference for Allergy and Pulmonary Fellows
• Collaborated with 3 program chairs to review program needs and objectives, discuss program format, develop program agenda and confer on faculty presenters and topics
• Developed pre and post meeting correspondence to client, meeting attendees, program chairs and faculty presenters
• Worked with Professional Education Manager to ensure adherence to pharmaceutical company sponsor policies and procedures as well as ACCME, PhRMA, FDA, OIG and AMA guidelines
• Led monthly client update meeting to review current program status
• Partnered with meeting management company to oversee conference logistics

• Account Manager October 2002 – January 2003
• Developed and negotiated all new pharmaceutical client business, including custom-designing medical education courses to meet industry sponsors’ objectives as well as participants’ learning needs
• Collaborated with nationally known medical faculty to develop and manage CME/CE seminars and conferences that met all ACCME, PhRMA, FDA, OIG and AMA guidelines
• Effective management of the program each year resulted in CHCE being awarded the program 5 consecutive years with incremental increases in the $2M budget to accommodate additional programming

• Project Coordinator January 2001 – October 2002
• Conducted extensive needs assessment and collaborated with nationally-known medical faculty and key opinion leaders to develop and manage industry-supported, custom-designed CME/CE seminars and conferences and enduring.
• Served as project communication point of contact for clients, vendors, and CME activity participants to ensure the smooth coordination of activities from early phases to post-meeting support
• Proactively developed project timelines and communicated with team members