Dawn D. Email & Phone Number

Raleigh, North Carolina, Us

Provide administrative support for Chief Administrative Officer and President and Chief Executive Officer for Delta Dental of North Carolina.

Boston, Ma, Us

• Provided high-level administrative support to the Global Head of Diversity & Inclusion, including complex calendar management, arrange both domestic and international travel, and submit expense reports. • Served as liaison to press, public relations firms, government agencies as well as internal stakeholders, requesting speaking engagements and presentations to their teams.

Research Triangle Park, North Carolina, Us

President/CEO Support • Maintain CEO’s appointment schedule by planning and scheduling meetings, conferences, teleconferences and travel. Conserve CEO’s time by reading and routing correspondence, researching internal records to prepare CEO for responsive and proactive communications with donors, nonprofits, and community partners.• Ensure participation and visibility of CEO by scheduling, coordinating and preparing for regular calls and meetings with key stakeholders.• Support CEO on initiatives, projects, or presentations to maximize efficiency and effectiveness.• Provide administrative support to CEO including filing, data entry, data retrieval, and monthly expense reportsDonor & Constituent Relations • Build rapport and relationships with individuals and organizations with who routinely interface with CEO to support these key constituents.• Proactively support the CEO’s key donor relationships in their interface through the online Donor Portal, troubleshoot issues as they arise, cultivate positive outreach patterns on behalf of or for the CEO.• Track meetings and contacts of CEO with constituents in database and on action plan, including updated contact information of donors, community partners and other stakeholders Board of Director Management• Maximize use of BoardEffect software platform for board and committee member profiles, meetings, learning, and engagement. • Populate and publish Board and Committee calendar, schedule all meetings, and send meeting notifications. Arrange meeting logistics, including space and/or virtual platforms and catering needs.• Prepare minutes of Board meetings and circulate until final; monitor status of minutes for other Committees as needed. • Assist with Board recruitment and orientation activities.

Boston, Ma, Us

• Integrated 100 Fidelity Charitable employees who were new to the NC region into the regional infrastructure and culture.• Manage administrative operations and provide support for C-Suite executives and teams• Prepare and manage complex multi-calendars, agendas and presentations • Execute end-to-end administrative management of leadership off-sites, roundtables, team buildings and social events.• Coordination of travel activities: air and ground transportation and lodging

Boston, Ma, Us

Provided administrative support to the North Carolina Senior Leadership Team responsible for the day-to-day operations of the Call Center in the region:• Composition of memos, agendas, and email correspondence• Managed general office supplies and phone equipment• Reconciled and submitted expense reports • Heavy calendar management and scheduling • Partnered with Staffing to schedule multi-day hiring events • Coordinated logistics for various employee appreciation/recognition events as well as created and maintained monthly presentation that highlighted events/activities happening in the site, acknowledged positive customer feedback and promoted WPS community involvement.• Utilized various communication vehicles such as broadcast emails and flat panels to promote department/company goals, campaign launches, branding, and essential announcements.

Cary, Nc, Us

MedThink Communications, Inc., Raleigh, NC Senior Account Executive May 2005  May 2006 Overall account direction for assigned pharmaceutical clients and strategic and tactical healthcare communications programs. The programs focused on compounds either FDA approved or currently in clinical development at various stages. Account Direction/Management• Provided strategic and tactical direction of product pre-launch activities to include the following:o Worked with marketing team to develop a strategic communication plan for the publication of key clinical trial data in advance of product launcho Partnered with principal clinical investigators to evaluate key clinical trial data to determine the appropriate publication vehicle based on several criteria (e.g., target audience, scientific rigor) o Managed the development of sales training learning modules to be used at National Sales Meeting for product launch• Documented and communicated appropriate client direction/expectations to internal team (medical writing, creative and editorial services) to facilitate accurate project implementation• Participated in new business presentations to highlight medical communication capabilities• Initiated contact with continuing medical education (CME) providers to discuss potential partnerships in the creation, development, and sponsorship of CME/CE activitiesFinancial Management• Developed budget estimates for active jobs• Monitored and managed job activity and costs to ensure budgets are respected; promptly revised estimates as neededProject Management• Worked with Director of Operations to develop project timelines based on client’s needs and expectations• Prepared publication tracking report to track the creation, development, and publication of key clinical papers to include manuscripts, scientific abstracts and posters, brief reports, case reports, etc.

Senior Project Manager January 2003  May 2005Successfully directed the planning, development and implementation of annual two-day conference for Allergy and Pulmonary Fellows• Collaborated with 3 program chairs to review program needs and objectives, discuss program format, develop program agenda and confer on faculty presenters and topics• Developed pre and post meeting correspondence to client, meeting attendees, program chairs and faculty presenters• Worked with Professional Education Manager to ensure adherence to pharmaceutical company sponsor policies and procedures as well as ACCME, PhRMA, FDA, OIG and AMA guidelines• Led monthly client update meeting to review current program status • Partnered with meeting management company to oversee conference logistics• Established meeting with onsite team to review program specifics, answer questions, and assign areas of responsibility to team members After company layoff, was asked to remain on a contract basis from February - May 2005

Account Manager October 2002 – January 2003 • Developed and negotiated all new pharmaceutical client business, including custom-designing medical education courses to meet industry sponsors’ objectives as well as participants’ learning needs• Collaborated with nationally known medical faculty to develop and manage CME/CE seminars and conferences that met all ACCME, PhRMA, FDA, OIG and AMA guidelines• Effective management of the program each year resulted in CHCE being awarded the program 5 consecutive years with incremental increases in the $2M budget to accommodate additional programming

Project Coordinator January 2001 – October 2002• Conducted extensive needs assessment and collaborated with nationally-known medical faculty and key opinion leaders to develop and manage industry-supported, custom-designed CME/CE seminars and conferences and enduring materials that met all FDA, OIG, PhRMA, ACCME, AMA guidelines• Served as project communication point of contact for clients, vendors, and CME activity participants to ensure the smooth coordination of activities from early phases to post-meeting support• Proactively developed project timelines and communicated with team members