• Compiled data to generate monthly and quarterly reports consisting of sales, losses and productivity of staff.• Processed vendor and brokerage payment including input of commission from carriers and payouts to agents.• Perform human resource responsibilities reporting payroll, tracking employee attendance and benefits.• Audit client files to ensure correct information was entered in database along with proper documentation.• Served as liaison between carriers, vendors and clients for service reps and sales agents.

• Manage the compilation of grant contract files for the agency through the process of obtaining approvals and required signatures from the agency and funder.• Maintain files for independent contractor contracts, including drafting and updating, track certificates of insurance to ensure current certificates are on file.• Attend and prepare minutes for various Board and Finance Committee meetings.• Provide administrative assistance to CFO and VP of Finance.• Reconcile and maintain receipts for corporate American Express cards and inventory of company gifts cards.• Assist with review and approval of employee monthly expense reports for reimbursements.

• Managed daily operations of office, assisted with front phone and customer concerns and supervised current staff of 15 personnel (downsized from over years from 30 employees), including maintenance/cleaning of the office building.• Assisted CEO/Owner with analyzing company data to identify trends for improvement of sales and finances.• Processed all A/R, A/P, reconciliations for three company accounts, commission from carriers and payouts to agents.• Administered database systems and files, set up of new employees, established contracts with carriers.• Perform human resource responsibilities interviewing, terminations, reporting payroll and benefits setup for employees, training of business procedures, company policies and database programs.• Consulted with staff to ensure highest level of customer service and professionalism was demonstrated in all departments.• Served as liaison between carriers, vendors and clients for CEO and sales agents, maintaining maximum quality of service provided, and heightening company efficiency.• Resolved billing, claims and status of service for clients with various insurance carriers.

• Registered and confirmed proposals and projects received from engineers into company database. • Entered invoices, followed up with vendors on aging, and processed lien waivers for billing and payments. • Communicated directly with clientele for processing of monthly invoicing and required documentation to ensure timely payments.• Assisted Vice President in all administrative responsibilities of maintaining calendar, travel expense reports, scheduling of appointments, and general clerical tasks.• Performed human resource responsibilities including new hire paperwork, scheduling drug testing, termination paperwork and arrangements for required training classes.• Actively involved in attending networking events to promote projects within community.

• Managed daily operations of office, assisted with front phone and customer concerns and supervised current staff of 15 personnel (downsized from over years from 30 employees), including maintenance/cleaning of the office building.• Assisted CEO/Owner with analyzing company data to identify trends for improvement of sales and finances.• Processed all A/R, A/P, reconciliations for three company accounts, commission from carriers and payouts to agents.• Administered database systems and files, set up of new employees, established contracts with carriers.• Perform human resource responsibilities interviewing, terminations, reporting payroll and benefits setup for employees, training of business procedures, company policies and database programs.• Consulted with staff to ensure highest level of customer service and professionalism was demonstrated in all departments.• Served as liaison between carriers, vendors and clients for CEO and sales agents, maintaining maximum quality of service provided, and heightening company efficiency.• Resolved billing, claims and status of service for clients with various insurance carriers.

• Supervised manufacturing and office departments, including production scheduling, inventory and purchases.• Developed and maintained inventory tracking system and performed equipment maintenance for manufacturing plant.• Processed all accounts receivable, payable and end of month financial reports.• Created training manual of various work stations in manufacturing for new employees.• Revised and/or create new SOP’s, material and quality specification requirements.• Performed human resource responsibilities. • Responsible for shareholder records and transactions, patents, licenses and contracts.• Provided administrative support to VP of Business Development and CEO.

• Supervised a team consisting of full time employees, brokers and third party agents.• Responsible for quoting, scheduling and dispatching of transports within the southeastern U.S.• Obtained sales accounts with various dealers and performed market analysis.• Supervised and coordinated all aspects of opening and closing of U.S. office due to economy, including remodeling, purchasing and liquidation of furnishings, vehicles, services, equipment and supplies.• Processed expense reports, petty cash and check requests.• Handled all human resource responsibilities and accounts receivable, payable and bank account.• Managed all licenses, registrations, regulations, contracts and reports required by State of Florida and Department of Transportation.

• Supervised and coordinated all aspects of 44,000 sq. ft. remodeling of office and the relocation of corporate office to the Tampa area, including purchasing of furnishings, service and supplies and contractors.• Managed and negotiated all vendor accounts pertaining to facilities of 150+ employees.• Provided training of various office equipment and /or procedures to employees.• Maintained floor plans and coordination of all moves of office work areas.• Performed maintenance of adds/moves and changes to phone and office security systems.• Assisted in coordination of all company employee events, publish monthly newsletter.