Dawn Devine Email & Phone Number

Manchester, Gb

Manchester, England, United Kingdom

• Support in financial tracking and reporting work for the programme/projects.• Manage work plan, tracking, and analytics for the programme/project execution.• Responsible for the creation and maintenance of management dashboards and executive summaries.• Support in resource management support including roll-on/roll-off, resource tracking, and reporting.• Ensure completion of administrative tasks such as project operations support, deliverable management, communication support, and project/service management tooling support.• Communicate project/programme management status to different stakeholders as required.

Manchester, England, United Kingdom

I have been working Self-Employed over the past 4 years and I currently work as a Temp for a Spa Therapist agency where I deliver massage at various 5-star hotels. I am also a qualified aesthetician and deliver an array of treatments from anti-wrinkle injections and skin booster treatments.

Manchester, England, United Kingdom

I provide a range of massage and aromatherapy sensory treatments to children with non-verbal autism in a residential setting.

Manchester Area, United Kingdom

• I worked within a team that included a range of professionals from nurses to psychologists.• I made an effective contribution to providing high-quality care within a medium secure forensic setting by supporting the professionals in their duties.• I was expected to keep patient records up to date, as well as carrying out differing levels of observations.• The patient group consisted of personality disordered individuals and those experiencing enduring mental illness, some with issues of self-harming and drug and alcohol dependency.• Closely observed and documented patient behaviour, promptly reporting slight changes to medical staff.

Manchester Area, United Kingdom

• This was a short-term research project based on Welfare & Employment in Recession Britain.• I conducted qualitative in-depth interviews in a diverse community within East Salford.• This means that I have excellent interpersonal skills as I can access a community and gain the trust of others from all backgrounds and cultures.• Created written reports whilst working towards tight deadlines, maintaining high levels of accuracy.

Salford, England, United Kingdom

• I was part of a small team that was selected to manage a baseline project.• This project was to build the foundation of a long-term project that has now been funded by the Big Lottery and is governed by community members, local authority & other stakeholders.• I delivered high-quality reports & findings that helped develop strategies for the follow-on project.• I worked to a tight timescale of 3 months on the main project and tasks that were broken down into individual assignments that the team carried out individually.• I employed quantitative and qualitative research methods.• Prepared summaries of research findings and effectively presented them to stakeholders.• Delivered all research findings in various formats, including presentations, papers, and spreadsheets.

Manchester Area, United Kingdom

• My role at Access Summit was to provide specialist support to university students with disabilities to maximize their access to higher education.• I have provided support to students with a range of disabilities across University campuses in Greater Manchester and the wider North West which meant adopting a flexible approach as well as working unsupervised.• I assisted with a range of study related functions including study coaching, mentoring, note-taking, and reading, library assistance, and audio transcription.

Salford, England, United Kingdom

• This was an exciting new project that was funded by GMP and the Quaker Poverty Action Fund.• I pioneered the project and was responsible for gaining vital funds.• The project took place in a community in the heart of Salford which was at the centre of the summer riots.• I identified the area as in the top 10% of most deprived areas nationally and many of the local young people have come from disadvantaged backgrounds.• This places them at risk of being marginalized and socially excluded as well as the risk of being involved in crime/anti-social behaviour.• My responsibility was to oversee and manage a small team of paid youth workers who delivered music workshops and other activities to young people aged 11-15 years.• I was solely responsible for budgeting & funds and delivering written reports to investors to underscore the progression of the project.

Manchester Area, United Kingdom

• Whilst working for this prestigious private medical insurance company, my duties included taking inbound calls and providing in-depth support and advice on a case-by-case basis.• My role also entailed liaising with healthcare providers and other agencies to proactively investigate member queries which meant that I had to utilize my problem-solving skills and research all possible alternatives.

Manchester Area, United Kingdom

• My duty was to provide support and care to vulnerable children.• I worked with young people who had a range of issues from learning disabilities, mental health issues and drug/alcohol dependency issues, and self-harming tendencies.• My role entailed supporting young people to make the transition to independence whilst also empowering them to deal with their issues.• I used my excellent interpersonal skills to liaise with families, social workers, local police, and other agencies.• I had the task of writing up medical, court & child/parent contact reports as well as attending regular meetings and reviews.• I facilitated child contact with parents/guardians and other family members.• Other duties included leading shifts, cooking meals & orchestrating social activities.• Educated residents and their families regarding other community resources.

Manchester, England, United Kingdom

• My duties included taking inbound calls and providing in-depth support and advice on a case-by-case basis.• I proactively investigated member queries and utilized problem-solving skills and researched all possible alternatives.• Resolved escalated customer issues quickly to drive client retention.• Addressed customer service inquiries quickly and accurately.

Manchester, England, United Kingdom

• My role involved promoting sales of goods as well as generating new leads which meant I had to be enthusiastic and self-motivated.• In addition to that, I had to work closely with field sales representatives which meant being a team player.• Stayed up to date on the latest trends in sales promotions, product updates, and service changes.

Msc Psychology, Mental Health Counseling/Counselor, Merit

Diploma Of Education, Cognitive Behavioural Therapist, Distinction

Msc Crime & Criminal Justice, Crime & Criminal Justice, Merit

Bsc Criminology (Hons), Crime & Criminal Justice, Upper 2:1