Manage State Grants to Child Care providers in twenty counties in Southern Minnesota.

Responsible for collecting accounts receivable. Successfully used respectful, continuous and resolute communication skills to collect receivables.Scanned, organized and shredded 16 years of office documents for easy retrieval.Daily reception responsibilities, supply ordering, etc.

Effectively handled the force closing of checking accounts due to fraud, forgeries, and kiting. Worked cooperatively with insurance companies, police departments and other banks to resolve issues with the lowest loss to IBM Credit Union.Supervised Check Processing, Proof, and Records Retention departments. Consistently met deadlines with the Federal Reserve Bank and the internal Accounting Department.Responsible for interviewing, hiring, and managing a staff of 6-8. 2000 performance appraisal included, “You are building a rapport with staff that goes beyond words.”Accountable for yearly department budgets.Coordinated and planned the implementation of check imaging including vendor negotiations, budget, training, and conversion.