Dawn Ferguson

Dawn Ferguson Email and Phone Number

Customer Service Representative III @
Dawn Ferguson's Location
Enterprise, Alabama, United States, United States
Dawn Ferguson's Contact Details
About Dawn Ferguson

Experienced Senior Business Analyst with a demonstrated history of working in the information services industry. Skilled in Problem Analysis, Enterprise Software, Enterprise Architecture, Agile Methodologies, and IT Strategy. Strong research professional graduated from Troy University.

Dawn Ferguson's Current Company Details
G2 Innovative Solutions

G2 Innovative Solutions

Customer Service Representative III
Dawn Ferguson Work Experience Details
  • G2 Innovative Solutions
    Customer Service Representative
    G2 Innovative Solutions Oct 2023 - Present
    Austin, Texas Metropolitan Area
    Government Contractor supporting the Veterans Administration (VA)
  • First American Corelogic
    Senior Business Analyst
    First American Corelogic
  • Publix Super Markets
    Grocery Clerk
    Publix Super Markets Mar 2022 - Oct 2023
    Dothan, Alabama, United States
    View
  • Corelogic Solutions, Llc
    Professional
    Corelogic Solutions, Llc Aug 2004 - Mar 2022
    Sunrise, Fl
    Acquire data from external data sources and serve as a liaison between these external sources and internal technical/operational personnel to resolve questions or issues arising from this data.
  • Corelogic
    Business Liaison
    Corelogic Aug 2004 - Sep 2021
    Sunrise, Fl
    - Professional, Data AcquisitionsInteract with multiple outside sources throughout the United States to acquire necessary data to fulfill company contractual and processing requirements using email, telephone, & written correspondence. This position also requires working across functional teams, such as accounts payable & internal legal teams to ensure proper payments & compliance with corporate policies & contractual agreements.- Professional/Senior Analyst, Issue Research &… Show more - Professional, Data AcquisitionsInteract with multiple outside sources throughout the United States to acquire necessary data to fulfill company contractual and processing requirements using email, telephone, & written correspondence. This position also requires working across functional teams, such as accounts payable & internal legal teams to ensure proper payments & compliance with corporate policies & contractual agreements.- Professional/Senior Analyst, Issue Research & ResolutionsUtilize analytical skills, process knowledge, software tools, and interpersonal skills for the analysis of data issues and questions to suggest & determine the next course of action. This position requires coordination with multiple internal departments and management to ensure that we provide the most current and accurate information to our customers. As part of this role, I have shared my experience and knowledge with my team as well as other departments to achieve a higher level of productivity and efficiency.- Pre-Analysis AnalystResponsible for maintaining a 99% match on top tier data and 97% on secondary level data. Ensured compliance with corporate guidelines, by creating cross reference files to link prior and current data. Shared knowledge, skills, & experience with other members of the team as well as trained offshore resources.- Supervisor of Data QualityApplied analytical skills in the development and modification of data specifications and the implementation of QA tools. Assisted with the testing of system enhancements and assisted in onboarding a major client. Led a project to streamline and enhance CoreLogic’s programmatic data check and balance system to maintain a 2% or less variance in data quality & data element relationships. Show less
    View
  • Corelogic
    Business Liaison
    Corelogic Aug 2004 - Sep 2021
    Sunrise, Florida, United States
    View

Dawn Ferguson Skills

Business Analysis Visio Sdlc Process Improvement Analytics Agile Methodologies Vendor Management It Strategy Project Management Sharepoint Management Software Documentation Requirements Gathering Integration Product Management Software Project Management Enterprise Architecture Access Data Analysis Enterprise Software Problem Solving Problem Analysis Teamwork Ms Project Customer Service Business Intelligence Cross Functional Team Leadership Saas Business Development Crm Lead Generation Salesforce.com Solution Selling Strategic Partnerships Account Management Strategy Cloud Computing

Dawn Ferguson Education Details

Frequently Asked Questions about Dawn Ferguson

What company does Dawn Ferguson work for?

Dawn Ferguson works for G2 Innovative Solutions

What is Dawn Ferguson's role at the current company?

Dawn Ferguson's current role is Customer Service Representative III.

What is Dawn Ferguson's email address?

Dawn Ferguson's email address is da****@****gic.com

What schools did Dawn Ferguson attend?

Dawn Ferguson attended Troy University, Slocomb High School.

What are some of Dawn Ferguson's interests?

Dawn Ferguson has interest in Football, Aviation, Exercise, Home Improvement, Reading, Sports, Watching Basketball, Golf, Fishing, Home Decoration.

What skills is Dawn Ferguson known for?

Dawn Ferguson has skills like Business Analysis, Visio, Sdlc, Process Improvement, Analytics, Agile Methodologies, Vendor Management, It Strategy, Project Management, Sharepoint, Management, Software Documentation.

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