Dawn Fraser Email and Phone Number

Job Purpose:To lead a small dedicated team to coordinate the delivery of Barwon Health's employment contract service ensuring accurate and timely information is delivered to managers and new employees across the entire organisationTo undertake tasks and projects to continually improve the way Barwon Health's Workforce team operateDuties/Tasks Include:Plan and manage the day to day operations of the Workforce Services teamEnsure all of the team outputs are… Show more Job Purpose:To lead a small dedicated team to coordinate the delivery of Barwon Health's employment contract service ensuring accurate and timely information is delivered to managers and new employees across the entire organisationTo undertake tasks and projects to continually improve the way Barwon Health's Workforce team operateDuties/Tasks Include:Plan and manage the day to day operations of the Workforce Services teamEnsure all of the team outputs are completed accurately and on timeReview and implement system changes for continuous improvement of systems, procedures and quality of serviceManage the Barwon Health casual pool of administration support employees and act as a point of contact for the placement of casual staff across Barwon HealthAchievements:Became Mercury 'super user' for the departmentDeveloped and led, in conjunction with Talent Acquisition, training for users of the Mercury recruitment system ensuring managers could complete process more quickly and efficiently Comprehensively reviewed the contract production process and implemented changes. KPI of contracts being produced within 3 days of the request consistently over 95%Managed backlog of 1 years worth of filing. This being completed means that employee information can be found quickly and easily and we meet record keeping requirementsReviewed Mercury recruitment system and implemented successful changes ensuring the process is more user friendly and captures all the required information Show less

Job Purpose:To assist HR Shared Services by completing project work focussed on enhancing and streamlining HR services.In this role I was responsible for the implementation of a new, online recruitment system (Mercury) across Austin Health.Duties/Tasks Included:•Produce business cases, reports, executive briefings, etc•Manage the scope for the project liaising with various stakeholders across the organisation and external vendors•Prepared the project plan… Show more Job Purpose:To assist HR Shared Services by completing project work focussed on enhancing and streamlining HR services.In this role I was responsible for the implementation of a new, online recruitment system (Mercury) across Austin Health.Duties/Tasks Included:•Produce business cases, reports, executive briefings, etc•Manage the scope for the project liaising with various stakeholders across the organisation and external vendors•Prepared the project plan liaising with external vendors•Lead the project monitoring milestones against the project plan•Manage the project risk, identify risks and mitigation•Manage the project issues log liaising with stakeholders and the vendors to resolve any issues, escalating as appropriate •Prepare and implement communication plan, including project status updates to stakeholders to provide updates on activities and deliverables•Escalating promptly any issues that may impact operations•Prepare and implement training for users and staff information sessions across the organisation •Managing expectations by ensuring delivery of the highest quality systemAchievements:•Successfully worked with business users to ensure that the system met expectations which meant that it was adopted quickly and without any issue•Produced 100% automated process reducing paperwork, delays and errors•Developed and led effective training for users (Mercury and HR21) embedding change which led to the system being implemented very smoothly with no adverse effects to business as usual•Successfully conducted train the trainer sessions for HR team to enable them to become super users•Comprehensively reviewed recruitment processes and implemented changes•Implemented SharePoint system for the HR team providing access to processes to assist them with their duties and ensuring consistency of approach Show less

Duties/Tasks Included:•Led a team to deliver a high level of generalist HR support to the medical workforce in a timely and accurate manner. Developed and maintained relationships with key stakeholders particularly the Chief Medical Officer to ensure the medical workforce needs were met and relevant policies, procedures and legislative requirements were adhered to at all times•Management of formulation and maintenance of complex annual rotational rosters•Management of budget related… Show more Duties/Tasks Included:•Led a team to deliver a high level of generalist HR support to the medical workforce in a timely and accurate manner. Developed and maintained relationships with key stakeholders particularly the Chief Medical Officer to ensure the medical workforce needs were met and relevant policies, procedures and legislative requirements were adhered to at all times•Management of formulation and maintenance of complex annual rotational rosters•Management of budget related to Annual leave, Study Leave and Sick leave of Rotational junior medical staff ($2M)Achievements:•Successfully project managed a review of the medial credentialing and scope of practice processes prior to external review. This involved redesigning and creating new processes in conjunction with key stakeholders including the Chief Medical Officer. This was a large scale review which covered the entire organisation and was completed within 60 days. The outcome was a successful review which ensured the hospital received accreditation•Comprehensively reviewed bulk recruitment interviewing process reducing the time commitment for interviews by over 40 hours (5%)•Worked effectively with Finance to review the invoicing processes resulting in correct invoicing of other hospitals maintaining income for St Vincent’s Hospital Show less

Duties/Tasks Included:•Provided advice to Service Management Teams and managers on managing complex ER and organisational change issues•Provided advice on the principles and details of national agreements and employment legislation to ensure any risks to the organisation are minimised •Change agent role during restructuring within Service areas ensuring people issues were considered early in the process and policies and procedures were adhered to correctly

Duties/Tasks Included:•Provided quality advice to Service Management Teams and medical/dental managers across NHS Lothian on managing complex HR and organisational change issues in respect of medical and dental staff•Provided advice on the principles and details of national agreements and employment legislation to ensure any risks to the organisation were minimised •Responsible for overall project management of a number of issues within Human Resources including planning… Show more Duties/Tasks Included:•Provided quality advice to Service Management Teams and medical/dental managers across NHS Lothian on managing complex HR and organisational change issues in respect of medical and dental staff•Provided advice on the principles and details of national agreements and employment legislation to ensure any risks to the organisation were minimised •Responsible for overall project management of a number of issues within Human Resources including planning, facilitating and monitoring progress in the identified areas of responsibility. This included local, Board or national projects working at a level up to and including the Medical Director•Used coaching skills to up skill Service Managers•Led, coached and supported a team of 3 HR AdvisersAchievements:•Dealt with a complex ER case which resulted in the dismissal of a doctor and provided a statement to the General Medical Council•Successfully worked in partnership with medical staff representatives to implement new terms and conditions of service for medical staff with responsibility for full project management•Successfully implemented HR Case Management System at a local level and participated in national group implementing similar system •Developed Framework for Dealing with Doctors and Dentists in Difficulty. This was presented to the Scottish Government and recommended to other Health Boards as a document they should adopt•Produced effective standard process and template letters to support a disciplinary process for medical and dental staff ensuring consistency of approach across the HR team Show less

Duties/Tasks Included:•Team management•Supported senior managers and Director with managing complex HR and organisational change issues and provided advice on the principles and details of employment legislation to ensure any risks to the organisation were minimised •Attended monthly Board level management meetings, reporting specifically on sickness absence management statistics

Duties/Tasks Included:•Led a small team providing HR advice and support on all aspects of human resources including the application of conditions of service, policies, procedures and employment law•Worked with Trade Unions with a view to developing a partnership approach to employee relations and organisational change•Team management including performance management, prioritising and directing workload and ensuring effective working practices and standards. •Worked closely with… Show more Duties/Tasks Included:•Led a small team providing HR advice and support on all aspects of human resources including the application of conditions of service, policies, procedures and employment law•Worked with Trade Unions with a view to developing a partnership approach to employee relations and organisational change•Team management including performance management, prioritising and directing workload and ensuring effective working practices and standards. •Worked closely with managers on sickness absence, and to successfully manage cases in line with policy•Production of employment contracts•Arranged for advertising of job vacancies and supported managers with the selection of staff. Supported managers with the introduction of internet based recruitment Show less

Duties/Tasks Included:•Added value to the HR function by providing high calibre HR support and the provision of professional advice and guidance on a wide range of people issues•Autonomous, varied role working in partnership with staff and managers providing HR advice and guidance on all aspects of people management relating to 500 staff, based across 3 sites•Management of HR issues including discipline, grievance resolution and sickness absence of staff implementing effective and… Show more Duties/Tasks Included:•Added value to the HR function by providing high calibre HR support and the provision of professional advice and guidance on a wide range of people issues•Autonomous, varied role working in partnership with staff and managers providing HR advice and guidance on all aspects of people management relating to 500 staff, based across 3 sites•Management of HR issues including discipline, grievance resolution and sickness absence of staff implementing effective and practical solutions•Member of project team responsible for implementation of new HR/Payroll system with responsibility for web based recruitment •Devised and implemented new staff induction program and evaluated feedback•Responsible for day to day support and guidance of HR administration staff Show less

Duties/Tasks Included:•Stand-alone role to implement an efficient HR service for staff, volunteers and Directors•Responsibility for employee relations, policy development, recruitment and selection, training, payroll and pensions•Produced staff handbook•Implemented training•Management of restructuring programme and subsequent redundancies•Managed a budget of £500,000

Duties/Tasks Included:•Managed the monthly payroll and pension schemes for 200 staff incorporating two different sets of terms and conditions and protected employees•Devised and produced a Payroll Procedures Handbook•Conducted end of year procedures•Produced staff handbook in conjunction with Trade Union representative

Duties/Tasks Included:•Assisted the HR department with HR administration and provided advice to staff and managers on a wide range of operational HR issues such as recruitment, conditions of service, policies and procedures•Responsible for organising temporary staff and administering external training