Dawn Garrison Email & Phone Number

Houston, TX, US

ConsultantConsultantFull-time · Change Management ConsultantJan 2010 - Present · Throughout the USEnbridge- OCM, Houston First - Event Manager, Halliburton- OCM, McAfee - HR Consultant; RGP Consulting Firm - Consultant; Rice University – Career Services; NOV – Competency/Change Management; MD Anderson- Change Management, Organizational Development; BP –.

Remote

• Managed projects and work plan strategies within the consulting firm setting with a focus on VA hospital cycle, Department of Defense, and National Health Institute
• Supported and lead project sponsors/leads by creating fit-for-purpose change management strategies and actionable plans that address change impacts to maximize user adoption, usage and sustainment while minimizing.
• Utilized analytical and critical thinking skills to synthesize complex data sets and interpret qualitative and quantitative data and trends to implement recommendations resulting in measurable performance improvement.
• Collaborated with diverse team members and client counterparts to understand business challenges, adapt implementation methodologies and approaches to ensure results align with client’s business objectives. Provided.
• Defined, Designed, and Executed a persona-based change assessment and strategy which aligns with desired change behavior with the organization’s goals and culture

Houston, Texas, United States

• Developed and executed change management strategy to include personas of impact, and organizational attributes to identify risks, communication plans, high level change impacts, training plans and post support activities
• Contributed to overall Business Operation and Strategy vision and mission by employing structured change methodology activities. Covering the planning, execution, and sustainment phases of change.
• Created deliverables in support of change management to include, creating key messages for specific roles of impacts, newsletters, FAQs, Team sessions, focus groups, training messages, and monthly communications for.
• Instrumental in engaging leadership, project team, and working with SME’s to cascading messaging to help drive awareness and adoption. Identified opportunities for continuous improvement
• Engaged with stakeholders, steering committees, business owners and project team members on a weekly basis to provide project update and change attributes
• Lead Change Management activities as company migrated from Peoplesoft to ServiceNow

Houston, Texas Area

• Conducted job fairs: interviewed and hired candidates for departments
• Processed Human Resource Transactions (transfers, separations, hiring, I-9) and other personnel actions.
• Compliance Management – Payroll, Benefit Administration,EEOC, staffing logistic
• Managed employee relations, employee services (health & wellness) and career counseling
• Counseled 400 employees about company communication and strategic alignment
• Facilitated new employee orientation on weekly basis to multiple level employees.

Houston, Texas Area

• Ensured adequate procedures, controls, and training & development of staff and off-site personnel
• Grant Management- managed a budget of 3 million dollars from Hewlett Packard
• Planned directed and organized the development, implementation and automation of databases and reporting systems to support campaign and housing re-development projects.
• Managed and Developed Learning Management System
• Conducted assessments/ analysis of Technology lab’s processes and procedures to increase effectiveness
• Managed and provided leadership to Lunchtime Special programs helping more than 500 customers improve finances, health, and careers

New Orleans

• Maintained organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
• Prepared employees for assignments by establishing and conducting orientation and training programs.
• Maintained a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay.
• Ensured planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances.
• Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends

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Master Of Business Administration (Mba), Business Administration And Management, General /Human Resources

Bachelor'S Degree, Science, General