Play an integral role in troubleshooting and problem solving administrative issuesMaintain and update employee files; demographicsProvide consistent communication with hospitals, specialists, laboratories, 911, and billing department to ensure smooth operation of front office

•Educate customers on stones used in Complementary and Alternative Medicine (CAM).•Exhibit team-building skills when working with other staff members.•Assist in customer service and delivery of medications and goods via multiple services. (FedEx, UPS, Trans-Time, and courier services).

• Communication with hospitals, specialists, laboratories, 911, and billing department.• Triage phone calls and scheduling patients for immediate and long term visits (annual exams, consultations, same day visits, and vaccination appointments.)• Responsible for the daily reception duties including greeting patients, scheduling appointments, insurance claim verification, filing and updating patient charts through electronic health records, and management of multi-line phone system. • Obtain patient vital signs and samples when needed.• Perform lab tests such as rapid strep testing, rapid influenza testing, urinalysis, blood draws, vision, and administration of immunizations. • Worked with Chiropractic Physician as needed.• Maintain a clean and safe environment for clientele with a courteous and friendly atmosphere

•Assist pediatric physician and certified registered nurse practitioner with basic work up of patients. •Obtain patient vital signs and samples.•Perform lab tests such as rapid strep testing, rapid influenza testing, RSV, stool occult blood, urinalysis, blood draws, vision, audiometry, tympanograms, and administration of immunizations. •Responsible for collection, testing, and processing of laboratory specimens.•Communication with hospitals, specialists, laboratories, 911, and billing department.•Triage phone calls and scheduling patients for immediate and long term visits (annual exams, consultations, same day visits, and vaccination appointments.)•Responsible for the daily management of the front office including greeting patients, scheduling appointments, insurance claim verification, filing and updating patient charts, and management of multi-line phone system. •Maintain a clean and safe environment for clientele with a courteous and friendly atmosphere.

Provided events based marketing services for a wide range of clients representing charity groups and products and serviced based companies that promote child healthand safety issues.

•Provided daily customer service and problem resolution to health care providers, insurance carriers and claims processing firm and their plan participants across the United States with preferred provider network discounts and re-pricing issues. •Extensive phone communication. •Audited health claim pricing and worked with health care billings