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Sales-oriented Sales Enablement Manager with diversified experience in high-pressure, time sensitive environments including extensive experience in Corporate Sales roles and Channel Account Management roles. Recognized for uniqueness in developing and streamlining processes and consistently delivering customer service excellence for large complex organizations. Known for building positive internal and external relationships, mentoring, organization and planning.
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Sr. Solutions Enablement ManagerAvaya Aug 2018 - Nov 2024Calgary, Canada AreaResponsible for Global Sales Enablement for Avaya Solutions and Alliance Partners- Development of Sales Enablement roll out plan for new and updated releases- Creation and development with sales and business units for creation of sales toolkits- Creation of sales guides- Co-ordination of training-Was a board member on PCC (Partner Community Council) for Americas, also part of leadership team and help lead Cloud and NPI Community monthly meetings. Assisted other teams for Community council for topic and agenda creation. Helped develop agenda and content for in person annual conferences. -
Channel Account ManagerAvaya Jan 2014 - Aug 2018Calgary, AbResponsible for managing all indirect sales-oriented activities for TELUS partner relationship for Alberta Territory. Responsibilites include training, incentives, process improvement, direct sales support, program development and relationship building. Ensure maximum focus on Avaya products and services by working with regional sales and channel team to ensure successful sales of solutions.
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Corporate Account ManagerTelus Jan 2008 - May 2013Calgary, AbDevelop and execute account strategy, build client relationships and manage relationships within assigned customer base. Secure new business for wireline and wireless portfolio.• Selected to advise as Member of Sales Executive committee• Selected to advise and coordinate as Member of Salesforce.com focus group for rollout• Leader of employee engagement focus group• Expanded customer growth by seeking and identifying areas for new client development• Achieved 156% plan for wireless in 2011• Achieved 120% plan for wireless in 2012 -
Commercial Account ManagerRogers Communications Jun 2005 - Nov 2007Calgary, AbManaged the day to day operations and developed business plans that reached yearly and quarterly objectives. Secured new business with 50 - 500+ employees.• Grew client base with retention of existing client base. • Exceeded quota June 2005 – December 2005..• Awarded Club One Achievement in 2006 (127% of quota)..• Achieved 161% of plan in 2007. -
Major Account ManagerAdp 2003 - 2005Calgary, AbSecured new business of companies 50+ employees. Managed and organized daily operations of specified territory ensuring optimal performance and profitability. Developed and executed profitable business plans. -
Sales Manager - Major AccountsAdp 2000 - 2003Calgary, AbDeveloped and implemented business plans to reach yearly objectives. Managed and organized the daily operations of specified territories. Awarded Two President's Club Achievers.• Achieved Board of Directors Sales Associate in first year of management.• 25% year over year growth from first year to second year.• 5 of 7 Sales Associates exceeded targets in second year of management.• Team of the Quarter, Western Canada in the first quarter of FY01 and Q3 FY02.• Mentored and coached Sales Associates and Sales Teams to achieve securing new business of new companies of 50 - 1000+ employees.• Recruited and delivered training for new sales associates.
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District ManagerAdp 1999 - 2000Calgary, AbDeveloped and executed profitable business plans, and managed and organized the daily activities the specified territory. Secured new business of companies 1 - 100 employees.• Maintained existing client base in 1-100 employee market for specified territory.• Finished at 122% of plan YTD prior to changeover.• Recognized as District Manager of the month in first month in Territory.• Finished at 122% of plan YTD prior to changeover to Major Accounts District Manager• Highest percentage of plan in western Canada for Q2.• Second highest percentage of plan in Alberta in first 5 months.
Dawn Gray Skills
Dawn Gray Education Details
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Bachelor Of Commerce (B.Com.) -
Sales Enablement CollectiveSales Enablement Core - Certification (In Progress)
Frequently Asked Questions about Dawn Gray
What is Dawn Gray's role at the current company?
Dawn Gray's current role is Driving Channel & Alliance Success through Strategic Sales and Partner Enablement.
What is Dawn Gray's email address?
Dawn Gray's email address is dg****@****aya.com
What is Dawn Gray's direct phone number?
Dawn Gray's direct phone number is +140327*****
What schools did Dawn Gray attend?
Dawn Gray attended University Of Calgary, Sales Enablement Collective.
What are some of Dawn Gray's interests?
Dawn Gray has interest in Poverty Alleviation.
What skills is Dawn Gray known for?
Dawn Gray has skills like Salesforce.com, Account Management, Training, Wireless, Sales Process, Direct Sales, Solution Selling, Mobile Devices, Sales Operations, Business Development, Management, Strategy.
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