• Reduced liability payouts by 90% within 18 months by implementing a more effective and timely reconciliation process, saving the company $9,000,000 annually.• Identified the need for a KPI system and dashboard for the company. Designed and rolled it out sitewide to better understand areas of need as well as areas of success utilized to report to key stakeholders and better plan for the business.• Designed and implemented a PTO planning process to ensure proper staffing to ensure business needs were always met. • Planned and executed the annual open enrollment fair to educate employees on what benefits were offered and coaching interested employees on how to enroll.• Sourced, recruited, and interviewed new candidates at in person events and online to assist with turnover rates and hiring.• Oversaw the entire benefits process for a company with 45,000 employees.

• Reduced liability payouts by 90% within 18 months by implementing a more effective and timely reconciliation process, saving the company $9,000,000 annually.• Identified the need for a KPI system and dashboard for the company. Designed and rolled it out sitewide to better understand areas of need as well as areas of success utilized to report to key stakeholders and better plan for the business.• Designed and implemented a PTO planning process to ensure proper staffing to ensure business needs were always met. • Planned and executed the annual open enrollment fair to educate employees on what benefits were offered and coaching interested employees on how to enroll.• Sourced, recruited, and interviewed new candidates at in person events and online to assist with turnover rates and hiring.• Oversaw the entire benefits process for a company with 45,000 employees.

• Authored and implemented new onboarding documentation saving labor costs by reducing the onboarding process from 3 days to 1 hour, allowing training to begin more seamlessly and providing a better new hire experience.• Enacted an employee handbook to meet compliance standards and the needs of the business based on new SOP, policies and legal.• Implemented a 360-performance review process for the entire company to better measure the effectiveness of employees, departments and the company in order to strategically plan for the future on an individual and company basis.• Collaborated with payroll to enact a classification system for government employees ensuring they met the education and background needs for their paygrade per compliance standards.• Completed an annual benefits analysis for the company to assess cost to the business while balancing offering a benefits suite that adds value for employees and their needs.• Conducted performance reviews, terminations, and disciplinary actions for under-performing employees.• Implemented a standard operating procedure for how to handle time off requests for an unlimited PTO policy and ensure proper staffing was maintained.• Facilitated the rapid growth of the company and spearheaded the opening of a second office in Arlington, VA.