As Front Desk Sales Executive, Dawn uses her skills to effectively help business owners reach their goals. By demonstrating the capabilities of Front Desk to clients she works diligently to ensure customer satisfaction, and builds trusting relationships. Front Desk is a prominent mobile management system, and empowers small business owners with more affordable easy-to-use mobile management solution that promote sustainable, measurable business growth. - Optimize SalesForce.com System - Assist is business owners reaching goals- Enhance customer satisfaction- Promote efficient sales cycle

Deliver product training to our customers and partnersOrganize and deliver product training to customers in-person and off-site if needed (this may involve some travel)Work with the Seattle-based team to assess the relevance and quality of the training material and provide feedback for improvementPlan and schedule training sessionsAdapt or customize training to support specific customer needsGuide and educate FrontDesk customers to give them proactive assistance as they onboard and configure their FrontDesk subdomain Maintain product expertise across the FrontDesk product lineConduct virtual meetings, trainings and knowledge transfer sessions according to Customer Success standardsPerform issue identification, communication, and resolution for moderately complex issuesRespond to high-profile, high-impact customer escalations in a fashion that inspires confidence and continued customer loyaltyAbility to manage several projects and customers at one timeAbility to gather requirements and issue change orders and scopes for new and existing customers

As a CrossFit Level 1 Certified Coach Dawn manages classes with up to 20 members attending, and works one on one with certain members to attain personal goals. Dawn teaches and educates members on Crossfit benefits, including; diet, flexibility, and strength. -hold a standard of effective technique under high intensity,-achieve relative high intensity for each individual, and-scale for any ability level.

Dawn works directly with customers to ensure they are satisfied with Scott Barber product line, building relationships with store owners as well as consumers. Assisting customers in order prcoess, checking inventory, and selecting styles and products that best fit their store. Work with the outside sales represenatives to help increase sales and prospect new customers. Attend trade shows to meet with current customers and show the current line as well as meet new and potential clients.

Work with current and new accounts for both Sausage and Jerky. Establish a relationship with each account, and maintain ongoing orders with accounts. Increase overall sales within territory. Stay educated on products to inform accounts of specials or changes. Promote and sell both sausage and jerky to people of interest. Assist in managing the outside sales represenatives and helping them to keep existing accounts, and also find new leads. Coordinate shows and tastings to promote the product.

Massage TherapistPersonal TrainerLife Coach

Coach classes with up to 20 members attending. Work one on one with certain members to attain personal goals. Teach and educate members on Crossfit and benefits.

Gained on average of 10 new software accounts per month Accumulated 75 new accounts since date of hire Within 3 months of employement an increase in sales by 40% Cold Call new prospects, with a 10% customer conversion rate

Create/schedule in house and offsite events, Create promotion and advertising plan for identified events, attend all managers meetings and present upcoming events/promotions, create and conduct off-site events to promote SLO Brewing Co and create community contacts, resturant promotions,catering facilitations.

Developed marketing and membership promotions that created visibility of services to 500 employees of corporation Created health/wellness/fitness awareness education on siteCounseled up to 50 members on exercise/dietOrganized and participated in 3 onsite Health fairs per yearManaged 5-6 programs including Biggest Loser and Be LeanEstablished over 20 trusting relationships with clientsDesigned Custom workouts for individual clientInstruct Boot Camp/Body Pump classHealth Start Evaluation: New ClientSense wear: Metabolic Assessment

Pharmaceutical SalesProduced over $100,000 in gross sales Developed new accounts while nurturing old accountsPioneered and implement a business plan to increase sales

Managed up to six employees per shiftDelegated jobs to Baristas Trained, supervised, and mentored fellow baristas