Dawn Hooper Email & Phone Number

Manage 23 exempt associatesCommunciate with providers, CMS, and other associates within FCSO & NovitasReport monthly department measures to Senior ManagementUtilize performance management techniques to encourage associates to meet/exceed team workload goalsEngage with associates through routine one-on-one discussions and staff meetingsHandle escalated inquiries and various provider inquiries related to interim rate reviews and paymentsHandle FOIA requests

Birmingham, Alabama, United States

Manage up to 10 exempt associatesPerform Supervisory Reviews, Quality Control Reviews, and Contractor Reviews of Medicare cost report desk reviews, audits, reopenings, and appealsPromote teamwork and company initiatives by organizing and participating in team building and community service activitiesAssign and manage workload for direct reportsManage and participate in SME groups to the extent of developing training/reference material as well as presenting training to audit staffUtilize performance management techniques to encourage direct reports to complete work ahead of internal deadlinesCommunicate with providers, consultants, and MAC personnel to obtain documentation needed to complete reviews in process

Birmingham, Alabama

Performed and supervisory reviewed Medicare cost report desk reviews, audits, reopenings, as well as several special projects in accordance with CMS requirementsPrepared and supervisory reviewed Group and Individual MAC Preliminary Position Papers and Administrative Resolutions related to appealsConducted Entrance, Pre-Exit, and Exit conferences with provider personnelCreated and presented trainings material for audit staff

Birmingham, Alabama

Birmingham, Alabama Area

Plan and assign workload to associatesForecast workload and plan staffing and assignments accordinglyCommunciate with providers, CMS, and other Cahaba associatesDocument and report training for associates to CMSResearch and report monthly department measures to Senior ManagementCoordinate workload being performed by subcontractorsUtilize performance management techniques to encourage associates to meet/exceed team workload goalsHandle congressional inquiries, escalated inquiries, and provider inquiries related to the cost reportEvaluate and update ISO documents when processes changedAssist with gathering documentation and explanations for QASP and AQRP reviews performed by CMSHandle FOIA and ZPIC requests

Birmingham, Alabama Area

Completed, scoped, and reviewed desk reviews/audits/reopenings in accordance with CMS instructionsPerformed wage index reviews in accordance with CMS instructionsOrganized the completion of the wage index workloadPerformed in capacity of “Team Leader” – tracked workload for team members and assisted in the creation of a quality review checklistSpecial Project - developed checklists, resource guide, and tracking spreadsheets; coordinated efforts with other areas; acted as point-of-contact for associates; developed incremental team goals with corresponding incentives to encourage early completion of work Developed and presented training material for audit staff

Prepared audit programs in accordance with GAAPConducted audit entrance and exit conferences with hospital department managersPrepared audit reports to document audit findingsAssisted in performing risk assessment of all departments within the DCH Healthcare AuthorityProvided information requested by various department personnel to improve operation efficiency and effectivenessPerformed cash reviews in various departmentsCommunicated audit findings with hospital department heads

Birmingham, Alabama, United States

Participated and/or conducted desk reviews, audits, and reopeningsPerformed on-site and in-house reviews of Medicare cost reports and Blue Cross Cost StudiesConducted entrance and exit conferences with provider personnel

Master'S Degree, Accounting, 3.0

Activities and Societies: Master of Business Administration Association - VP of of Alumni and Public Relations Beta Alpha Psi Accounting.

Bachelor'S Degree, Accounting, 3.6

Activities and Societies: Accounting Society (Student Chapter of Institute of Management Accountants) - Program Director for 1 semester &.

Associate'S Degree, Accounting

Activities and Societies: Hinds Community College Yearbook Co-Editor Alpha Beta Gamma Phi Theta Kappa Baptist Student Union - Local.