Dawn Hrabal Email & Phone Number

Managed 5 clinics, 2 in IdahoManaged 50-60 employees, offer support to technicians and office administratorsAssisted in keeping employee profiles up to date for health records, certifications, references, drug testing, background checksOne-on-one supervision, group assessment and ongoing trainingAllocating clinics resources and handling budgetsWorked with administration to develop and institute all federal, state, and agency guidelines such as policies and procedures, training curriculum, forms, operations manual or operational guidelinesPlanning patient careRecruiting and training staff, providing constructive feedback to employees, and evaluating staff performanceAssisted providers with meeting CSM guidelines for MIPSServed as a Nextgen trainer and coordinator

Manage 20-25 Medical Assistants, offer support to technicians, office administrators, and support staff membersCreated and implemented policies and procedures for effective practice managementPlay a vital role in the creation of HR policies and company/employee handbook Complied with OSHA HIPAA and AAAHC regulationsRelay feedback on clinical settings' effectiveness in enabling students to reach course and program goalsCarefully selected, developed, and retained qualified staff, as well as trained new staff annuallyServed as an ECW support officer and optimization coordinatorCreated annual goals, objectives and budget and made recommendations to reduce costs and increase revenueExpertly plan, coordinate, organize and direct medical assistants in operations of the Sacred Circle Primary Care, Behavioral Health, Physical Therapy, Urology, Podiatry, and patient intakeDiligently monitored the QA (Quality Assurance) program to improve performance and maintain high standards of careMinimized staff turnover through appropriate selection, orientation, training, staff education and developmentEstablished and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians, and surrounding communityEmployee Health managementCreated policies and procedures for VFC to minimize mistakes and lower variance percentage